[RESOLVED] 1xbet Never received a withdrawal processed on 28/10/21 !

benrichards777

New member
Joined
Nov 15, 2021
Messages
3
Hi all,
I have a pb concerning a withdrawal.
I have checked my bank account and never received the withdrawal N. 873630775 (1001,10 euros) processed on 28/10/21 by bank transfer.

I received the last one N. 877175019 (1220,04 euros) processed the 29/10/21 but never the one mentionned above.

1) I sent all documents to info-en@1xbet-team.com 12 days ago (case #11364990) including my last bank statement as proof I never received that withdrawal. No answer.
2) i called them 3 times but it’s just useless as they always say « wait for an answer by email ».
3) I’ve just filled up a complaint as I hope that a 1xbet representative could solve this issue.

Please do your best as soon as possible.
Regards, Account : 9219291
 

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BMR_Brad

New member
Joined
Jun 4, 2016
Messages
1,365
Welcome Ben.

We'll ask a 1xbet representative to try and help with this.
 

1xBetsupport

Member
Joined
Jan 23, 2019
Messages
48
Dear benrichards777!

Thank you for your feedback!
We are glad to see the situation was resolved.
If you have additional questions, please feel free to contact us in any way convenient for you. We will do our best to help you.

All the best,
The 1xBet Support
 
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