benrichards777
benrichards777
New member
- Joined
- Nov 15, 2021
- Messages
- 3
Hi all,
I have a pb concerning a withdrawal.
I have checked my bank account and never received the withdrawal N. 873630775 (1001,10 euros) processed on 28/10/21 by bank transfer.
I received the last one N. 877175019 (1220,04 euros) processed the 29/10/21 but never the one mentionned above.
1) I sent all documents to info-en@1xbet-team.com 12 days ago (case #11364990) including my last bank statement as proof I never received that withdrawal. No answer.
2) i called them 3 times but it’s just useless as they always say « wait for an answer by email ».
3) I’ve just filled up a complaint as I hope that a 1xbet representative could solve this issue.
Please do your best as soon as possible.
Regards, Account : 9219291
I have a pb concerning a withdrawal.
I have checked my bank account and never received the withdrawal N. 873630775 (1001,10 euros) processed on 28/10/21 by bank transfer.
I received the last one N. 877175019 (1220,04 euros) processed the 29/10/21 but never the one mentionned above.
1) I sent all documents to info-en@1xbet-team.com 12 days ago (case #11364990) including my last bank statement as proof I never received that withdrawal. No answer.
2) i called them 3 times but it’s just useless as they always say « wait for an answer by email ».
3) I’ve just filled up a complaint as I hope that a 1xbet representative could solve this issue.
Please do your best as soon as possible.
Regards, Account : 9219291
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