Skybet

Helen-merlin

New member
Joined
Sep 12, 2018
Messages
4
Another case of letting me bet whilst I am self excluded. New account opened, they took my money then closed my account when they realised it was me.

the name didn't even match my bank card name so why was this allowed !!!??

now refusing to refund money even tho they admitted fault.
 

BMR Genie

Moderator
Staff member
Joined
Jun 16, 2016
Messages
2,442
Hi Helen, welcome to BMR.

Base on your statement "they took my money then closed my account", did you mean that you never have the chance to use your deposit to place a single wager?
 

Helen-merlin

New member
Joined
Sep 12, 2018
Messages
4
No. I got some bets on. It was about an hour after opening the account in between me depositing money that they suddenly closed my account.
 

Helen-merlin

New member
Joined
Sep 12, 2018
Messages
4
I opened the account in a different name but with my email address and my bank account the exact same as my suspended account.

they are saying that cos it was a different name that they are not responsible even tho they said that no account name can be opened if the bank card name isn't the same. But it let me do it and took money before realising an hour later.

this means that any name can be used and anyone's bank card in another name.
There were no security checks that normally happen when mak8ng payments online.

they have said they will not take no responsibility and will not be refunding any money.
 

BMR Admin

Banned
Joined
Jan 29, 2018
Messages
170
Hi Helen,
Please fill out a complaint form and we can assist you here.

grrr.gif
 
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