Sbobet voided my winning bet

Dimakan

New member
Sbobet voided my 300 US dollar bet on the soccer game France-Germany bookings over 4.5, stating that at the time it was placed, the situation was a danger moment because of a corner kick taken by France. Quite a part from the fact, that the corner kick, by definition, can't be deemed as a danger moment for a booking, i'm absolutely sure that at the time i placed my bet there was no corner in the game and by the time it was taken they had already accepted my bet.

Most importantly i want to emphasize, that my bet was placed at least 30 seconds before the card was shown and contrary to the statment of this bookie, there was no scenario at that time and after, that could suggest that the card would be produced. There was no foul commited no free kick or a penalty awarded. And this can be easily proved by the video of the game.

I tried to talk to them, but all they do is telling me how sorry they are and all that kind of crap, with no prove of their claims or anything else apart from baseless statements that there was a danger moment wich resulted in to a card. I never expected this kind of scam from a top rated bookie and would appreciate very much the help of Bookmakersreview to solve this problem.

No matter the outcome of this particular case, i personally strongly advise others to stay away from this crooks. There are a plenty of sportsbooks that would never treat you like this and with them, at least you get a straight deal!
 

BMR Sandy

Moderator
Staff member
Hi Dimakan,

Thank you for sharing the case on Bookmakersreview. Will try to sort it out for you, kindly submit the complaint form for a proper review, https://www.bookmakersreview.com/player-complaints
 

Dimakan

New member
Hi Sandy, i have already submitted the complaint. This is the link https://www.bookmakersreview.com/complaints/member/dimakan-sbobet-voided-my-winning-bet
 

BMR Sandy

Moderator
Staff member
Thank you sir, and expect for Bookmakersreview response as soon as details to the case made available.
 

BMR_Brad

Moderator
Staff member
Hi Dimakan,

SBObet say that they accidentally re-enabled live betting for a moment at the end of the first half and all bets that had been pending were automatically accepted.

They cancelled all those bets and posted a message to users a short time into the second half advising of the error and cancellations.

The danger period at the time had commenced on a France attack at 44:40, about 38 seconds prior to the corner you speak of being taken.

All live betting remained suspended (or should have) from the 44:40 mark until the end of the first half.

If the time stamp on your bet is later than 44:40 then your bet was one of those affected.
 
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