Oddsmatrix LTD (exclusivebet.com) didn't pay

bubosik

New member
Joined
Nov 23, 2013
Messages
1
Hi, guys
Oddsmatrix LTD (exclusivebet.com) didn't pay to me a winning. To me returned only deposit of €150
Be careful
I did usual bets and they answered me that I am the dangerous player. To me it was very ridiculous such to hear, and I think that Odssmatrix itself turned now into the dangerous swindler, and also his site exclusivebet.com
I played 8 days on a site exclusivebet.com and won €760, I ordered the first payout and a site document scan demanded. I sent, they very long check, 5 days checked and answered only in live chat that documents are checked. Answered that I have to receive withdrawl soon. But in some days they returned to me only deposit and answered:




Fernando: Thank you for contacting us. How can I help you?
xxxxx: Hello support, my account is blocked. Tell please that happened
Fernando: Kindly hold while I look into your query.
Fernando: Sorry to hear that your account has been blocked,
in fact our software provider has signaled your account as high risk user a
nd decided to close your account - purchase already refunded to Moneybookers
xxxxxx: Ok, I will be to write in LGA
Fernando: You are free to do so
Fernando: Have a fantastic end of the day
Fernando: you will receive the money through Moneybookers
xxxxxxx: I received only 150 euru
Fernando: you will receive the exact amount of money you have deposited
xxxxxxx: Oddsmatrix, payot me only 150 euro but I won means on your account
and ordered payout 766,23 euro, but received only the deposit 150 euro
xxxxxxx: I will prepare the complaint to your site and to the oddsmatrix company in SBR and LGA
 

quincunx

Member
Joined
Nov 20, 2012
Messages
668
They certainly should have paid you your winnings,but your tactics may not have been the best.The first thing to do is to ask why they didn't pay you your winnings - before making any threats. Also,threatening them with the LGA so early may not have been wise,as the LGA don't have a brilliant record of helping punters.
One more effective way might be to check where they are promoting themselves,and threaten to start posting there.
 
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