Marathonbet Concerns

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EDOG51

EDOG51

Joined
Mar 4, 2015
Messages
2
Hi all,

I recently opened an account with Marathonbet, deposited £60 to place a bet and they would not accept a bet that size in this particular market. I later uploaded £10 more and placed a bet on a Boxing match and won £105 approximately. I attempted to withdraw my funds (using skrill which is usually extremely fast) and after 2 days I received an email requesting ID to verify my account. I have sent the documentation and have so far received a large number of the same emails asking me to confirm my mothers maiden name and no confirmation of my ID being accepted.

I am really concerned as a lot of people seem to be falling victims of this kind of treatment from Marathonbet. Is this standard practice from them? and If I manage to get my money from them would anybody recommend ever using them again??
 

Trevrizent

Trevrizent

Joined
May 21, 2013
Messages
552
If you keep at them, then it's likely they'll pay up in the end - but only after they've made you jump through any number of unnecessary hoops, wasted a great deal of your time and caused you a lot of stress for no reason. Once you've been paid, close your account and stay away from them - they're more trouble than they're worth and I wouldn't advise anyone to touch them with a barge pole these days.
 

EDOG51

EDOG51

Joined
Mar 4, 2015
Messages
2
Hi Trevrizent, Thanks for your response, very helpful indeed. I really wonder how they have the sponsorship deals they indeed have when this is how they treat customers. Fingers crossed I get my cash back and will be closing right away. Thanks again
 

yourmum

yourmum

Joined
Oct 6, 2014
Messages
170
They will pay you eventually, but they seem to take forever to verify your documents. I did read somewhere before (it might have been on here) that the best thing to do was to harass them about it on twitter - as the tweets are public, they seem to sort those out quicker than via email / chat
 
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