Betsonic: Lost bet when it's not

antogio727

antogio727

Joined
Feb 12, 2016
Messages
6
Hi, I tried betsonic and everything was going well.
Today I made 2 different doubles with one same game:
First one
Al Arabi SC - Lekhwiya
Fenerbahce-Kasimpasa

Second one
Al Arabi SC - Lekhwiya
Stade Rennais FC - Angers SCO

In both bets I bet 1 (Al Arabi SC) and they won, the other 2 games should be still running... Instead they classified my bet status as LOST

Now I'm wondering how I lost both bets even before the second game has been played...
It's unbelievable.

I sent email to their support and waiting for an answer, but I also create this topic to advice for the other players. Hope they will fix it
 

antogio727

antogio727

Joined
Feb 12, 2016
Messages
6
Ok solved, probably they made a mistake. Today in the morning I saw that both were "WON" and they gave me the money, later they also answered to my previous email saying that "the betting department re-settled both of them as won".

My experience with them seems that will continue :)
 

antogio727

antogio727

Joined
Feb 12, 2016
Messages
6
Another time...
They classified this bet as lost. I can't checl every single bets cause i play a lot, it's not possibile i have to recheck the game..

13:00 AIK Solna - Norrkoping IFK / 1st Half Double Chance 1X 1.32
12:00 Bangkok Glass FC - Muang Thong United FC / Over/Under Over 2.5 Goals 1.64
 
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