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BetChance payments dry up, again

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BetChance payments seem to have dried up again. While we have received confirmation from players who were able to submit withdrawal requests for their winnings after contacting the customer service, it\’s been almost two weeks since we have heard of a payment received.
The LGA told Bookmakers Review at the end of September that it was going to be a slow process, but this is going beyond ridicolous as BetChance (S) continues to accept deposits, offer bonuses and book bets.
When enough is enough in Malta?