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BetRegal Review

Established 2017

Visit BetRegal
9.7
Best For
Niche Sports Fan 8.7
Trust 9.7/10
Banking 8.6/10
Bonuses 8.8/10
Odds 8.1/10
Customer Service 8.6/10
Betting Limits 9.8/10
CURRENT PROMOTION
100% Cash Bonus
Last Updated: October 14, 2023 Reviewed By: Martin Green Fact Checked By: Eric Kelly

Is BetRegal right for you?

BetRegal is younger than some other betting platforms, only opening in 2017, but you shouldn’t let that deter you. There are over a thousand events to choose from at any given time and tons of things you will love. In our BetRegal review, we cover all of this and more.

BetRegal Sportsbook has some unique features, like the ability to cash out your live bets before they settle and tons of unique sports you can’t find on many other betting sites, like badminton and chess. Check out the bonuses, player security and more to decide if you would like to play like a king.

Niche Sports Fan
?
Niche Sports Fan
Score Components:
15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

With its impressive offerings and commitment to niche sports, this sportsbook provides an immersive and rewarding experience for those looking to explore obscure sports and delve into exciting betting opportunities.

The sportsbook’s performance in the niche sports fan category is truly remarkable. BetRegal takes pride in its extensive selection of prop bets, allowing enthusiasts to wager on a diverse range of events taking place across the globe. Whether it’s an unconventional sporting competition or a lesser-known league, BetRegal ensures that niche sports fans can indulge in their passion and place bets on their favorite events.

BetRegal also recognizes the growing popularity of esports and caters to this niche with a comprehensive range of markets. Enthusiasts can explore an array of esports disciplines and tournaments, finding an extensive selection of betting options to satisfy their cravings for competitive gaming action. In addition to niche sports offerings, there’s a variety of sports markets. From traditional favorites to emerging sports, the sportsbook covers an impressive array of disciplines, providing ample opportunities for niche sports fans to explore and bet on their preferred sports.

Something that further enhances the sportsbook’s appeal to niche sports fans, is their commitment to futures market coverage. They offer an extensive range of future bets, allowing enthusiasts to predict outcomes and place long-term bets on their favorite sports events. This comprehensive coverage ensures that niche sports fans can engage with their preferred sports on a deeper level and capitalize on their knowledge and insights.

Seasoned Gambler 8.4
Seasoned Gambler
?
Seasoned Gambler
Score Components:
20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice

With its exceptional performance in the betting options category, BetRegal emerges as a top choice for seasoned gamblers seeking a thrilling and diverse wagering experience. The sportsbook presents an array of betting options that cater to the preferences of even the most discerning bettors. From traditional sports to niche events, the sportsbook covers a wide spectrum, ensuring there’s always something enticing to bet on.

One standout feature of BetRegal is its competitive odds, which consistently attract seasoned gamblers looking for favorable betting lines. The sportsbook’s odds are carefully calculated to provide optimal value to its users, enhancing their chances of securing lucrative wins. This commitment to offering favorable odds sets BetRegal apart from its competitors and solidifies its position as a reliable choice for seasoned bettors.

In addition to its comprehensive betting options and attractive odds, BetRegal excels in setting generous limits, accommodating the needs of high-stakes gamblers. This feature allows seasoned bettors to fully capitalize on their expertise and capitalize on potentially significant returns.

What truly sets BetRegal apart is its dedication to Canadian customers, evident in their excellent prop bets selection. These specialized wagers add an extra layer of excitement and engagement, catering specifically to the interests of Canadian bettors. The sportsbook’s attention to local preferences and customer service enhances the overall betting experience for seasoned gamblers, making BetRegal a preferred destination.

20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice
Mobile Bettor 8.5
Mobile Bettor
?
Mobile Bettor
Score Components:
15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides

When it comes to mobile bettors, BetRegal truly stands out as an exceptional option, providing a top-notch betting experience right at your fingertips. The sportsbook’s commitment to mobile speed and responsiveness ensures that users can enjoy seamless and uninterrupted betting on their smartphones or tablets.

The sportsbook’s mobile platform excels in delivering a user-friendly interface that caters to the needs of on-the-go bettors. Navigating through the various features and placing bets is a breeze, thanks to the intuitive design and smooth functionality. With just a few taps, mobile bettors can easily explore the wide variety of sports available on the platform.

BetRegal’s dedication to offering a diverse selection of sports further enhances its appeal to mobile bettors. Whether you’re a fan of mainstream sports like football, basketball, or tennis, or you prefer more niche options such as cricket or MMA, the sportsbook covers it all. The extensive range of sports ensures that mobile bettors can find their preferred events and markets with ease.

To facilitate a seamless betting experience, BetRegal provides efficient search and filter options on their mobile platform. This allows users to quickly locate specific events, teams, or bet types, saving them valuable time and ensuring a smooth navigation experience.

15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides
Professional Bettor 8.7
Professional Bettor
?
Professional Bettor
Score Components:
20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures

With a comprehensive range of features tailored to meet the needs of professionals, BetRegal proves itself as a reliable and dynamic partner in the world of professional betting. The sportsbooks offers an extensive selection of betting options, encompassing a wide variety of sports and markets. From popular mainstream sports to niche events, professionals will find ample opportunities to apply their expertise and strategize for success.

BetRegal’s commitment to providing competitive odds further solidifies its appeal to professional bettors. The sportsbook consistently offers favorable odds that ensure maximum value for every wager placed. This level of competitiveness empowers professionals to maximize their potential returns and achieve their goals in the betting arena.

In addition to the vast betting options and favorable odds, BetRegal demonstrates a deep understanding of the needs of professional bettors by offering a range of advanced tools and features. These include in-depth statistical analysis, real-time data feeds, and sophisticated betting interfaces. Such tools empower professionals to make informed decisions based on comprehensive information, giving them a significant edge in their strategies.

The commitment to customer support is also noteworthy. The sportsbook provides dedicated assistance to professionals, ensuring that their inquiries and concerns are promptly addressed. This level of personalized service enhances the overall betting experience and fosters a strong relationship between professionals and the sportsbook.

20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures
Casual Bettor 8.7
Casual Bettor
?
Casual Bettor
Score Components:
20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources

For casual bettors seeking a user-friendly and exciting platform, BetRegal emerges as a fantastic option that guarantees a captivating betting experience. The sportsbook’s emphasis on simplicity and ease of use makes it an ideal choice for those looking to dip their toes into the world of sports betting without feeling overwhelmed.

At BetRegal, casual bettors can navigate effortlessly through the intuitive interface, allowing them to place their bets with ease. The sportsbook’s user-friendly design ensures a smooth and hassle-free betting journey, eliminating any unnecessary complexities that might discourage newcomers. 

The sportsbook offers an extensive range of wagering options, catering to the diverse preferences of casual bettors. Whether it’s traditional moneyline bets, parlays, or exciting prop bets, the sportsbook covers a wide variety of bet types to accommodate every level of interest and expertise, and they boast an impressive selection of sports to choose from, ensuring that casual bettors will find their favorite events readily available. From popular sports like football, basketball, and soccer to niche options such as eSports and darts, the sportsbook provides a comprehensive portfolio that guarantees something for everyone.

To enhance the experience for casual bettors, BetRegal offers enticing promotions and bonuses. These promotions add an extra layer of excitement and value to their betting journey, providing opportunities for boosted winnings and exclusive rewards.

20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources
Bonus Hunter 8.7
Bonus Hunter
?
Bonus Hunter
Score Components:
20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency

For bonus hunters seeking an exhilarating betting experience, look no further than BetRegal. This remarkable sportsbook offers an enticing array of bonuses and promotions that are sure to captivate the hearts of those seeking extra value for their wagers. The sportsbook’s commitment to catering to the needs of bonus hunters is truly commendable.

At BetRegal, bonus hunters are greeted with a generous welcome offer that sets the tone for an exciting journey. This enticing bonus serves as a solid foundation for players to explore the diverse range of betting options available. With an abundance of sports and markets to choose from, bonus hunters will find themselves immersed in a world of thrilling possibilities.

One of the standout features of BetRegal is its commitment to providing ongoing promotions and special offers. Bonus hunters can enjoy a variety of tailored promotions that cater to their specific preferences. From free bets to enhanced odds and exclusive VIP rewards, the sportsbook ensures that every visit is filled with excitement and potential rewards.

The dedication to transparency and fairness is a key aspect that bonus hunters appreciate. Terms and conditions of the bonuses are clearly outlined, allowing players to understand the requirements and make informed decisions. This level of transparency fosters a trustworthy relationship between the sportsbook and its bonus-hunting players. In addition, the user-friendly interface and intuitive navigation make it a breeze for bonus hunters to explore the platform. With seamless access to the promotions section, finding the latest offers is effortless, ensuring that no opportunity for additional rewards goes unnoticed.

20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency
Niche Sports Fan 8.7
Niche Sports Fan
?
Niche Sports Fan
Score Components:
15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

With its impressive offerings and commitment to niche sports, this sportsbook provides an immersive and rewarding experience for those looking to explore obscure sports and delve into exciting betting opportunities.

The sportsbook’s performance in the niche sports fan category is truly remarkable. BetRegal takes pride in its extensive selection of prop bets, allowing enthusiasts to wager on a diverse range of events taking place across the globe. Whether it’s an unconventional sporting competition or a lesser-known league, BetRegal ensures that niche sports fans can indulge in their passion and place bets on their favorite events.

BetRegal also recognizes the growing popularity of esports and caters to this niche with a comprehensive range of markets. Enthusiasts can explore an array of esports disciplines and tournaments, finding an extensive selection of betting options to satisfy their cravings for competitive gaming action. In addition to niche sports offerings, there’s a variety of sports markets. From traditional favorites to emerging sports, the sportsbook covers an impressive array of disciplines, providing ample opportunities for niche sports fans to explore and bet on their preferred sports.

Something that further enhances the sportsbook’s appeal to niche sports fans, is their commitment to futures market coverage. They offer an extensive range of future bets, allowing enthusiasts to predict outcomes and place long-term bets on their favorite sports events. This comprehensive coverage ensures that niche sports fans can engage with their preferred sports on a deeper level and capitalize on their knowledge and insights.

15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

BetRegal Reputation

When it comes to reputation, BetRegal stands out as a trusted online sportsbook that has gained recognition and trust within the online gambling community since its establishment in 2017. With a solid track record and a reputable gaming authority license, BetRegal ensures professionalism and integrity in handling customers’ funds and bets.

BetRegal Sportsbook has a commendable history of promptly honoring winning bets and providing timely payouts, alleviating any concerns about unnecessary delays or complications. Notably, there are no unresolved complaints or disputes against BetRegal, further solidifying its reputation for trustworthiness. The sportsbook’s terms and conditions are transparent, clear and easily understandable, ensuring users are well-informed about their rights and responsibilities. This commitment to customer satisfaction and proactive approach to addressing complaints contribute to BetRegal’s strong reputation as a reliable and trustworthy sportsbook. Continue reading to learn more.

Trust

9.7

Pros & Cons

  • Licensed and regulated by a reputable gaming authority

  • Proven track record and great reputation since 2017

  • Timely payouts and honoring winning bets

  • Clear and transparent terms and conditions

  • Dispute resolution process with third-party mediation services

  • None were identified during our sportsbook review process

BetRegal is licensed and regulated by a reputable gaming authority and has been in operation since 2017, they boast a proven track record and a solid reputation within the online gambling community. Customers can trust that their funds and bets are handled with professionalism and integrity.

One crucial aspect of trustworthiness is timely payouts and honoring winning bets and BetRegal Sportsbook has a history of fulfilling these obligations promptly, so customers can have peace of mind knowing that their winnings will be paid out without unnecessary delays or complications.

There are no unresolved complaints or disputes against the sportsbook from customers or industry watchdogs, further solidifying its trustworthiness. Additionally, BetRegal’s terms and conditions are clear, transparent and easy to understand, ensuring that users are well-informed and aware of their rights and responsibilities.

In the rare event of any issues or disputes, BetRegal offers a dispute resolution process and engages in third-party mediation services. They work with organizations like Bookmakers Review to address complaints and find amicable solutions.

Licensing & Regulation

BetRegal Sportsbook is licensed and regulated in Ontario, Canada.  In Ontario, Canada, the licensing and regulation of online sportsbooks fall under the purview of the Alcohol and Gaming Commission of Ontario (AGCO). The AGCO is responsible for overseeing and enforcing the regulations related to gambling activities, including online sports betting, within the province.

The AGCO places a strong emphasis on player protection and responsible gambling measures. Licensed operators are required to implement strict protocols to prevent underage gambling, ensure the security of player funds and promote responsible gambling behaviors. The licensing requirements also encompass compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. Licensed operators are expected to have robust AML and CTF policies and procedures in place to mitigate the risks of their platforms being exploited for illicit activities. Licensed operators must also adhere to strict rules regarding the calculation of odds, settlement of bets and the resolution of disputes.

Customer Satisfaction

8.6

Pros & Cons

  • Positive independent reviews and customer testimonials

  • Proactive approach in resolving customer complaints

  • Collaboration with BookmakersReview.com for issue resolution

  • Limited engagement and interaction with customers on social media

  • Mixed customer satisfaction ratings

While this platform generally performs well in this area, there are some areas that could be improved. They do have social media accounts, but their engagement with customers is limited, which may leave some users wanting more interactive and transparent communication.

Independent reviews and customer testimonials, on the other hand, tend to reflect a positive experience and trust in BetRegal’s services. The majority of users have had a satisfactory experience and express confidence in the platform. In terms of overall customer satisfaction ratings on review platforms and surveys, BetRegal receives a moderate rating. While many users have shared positive experiences, there are also some who have expressed negative feedback. It’s important to note that customer satisfaction can vary among individuals and these ratings represent a mix of opinions.

One notable aspect of their customer satisfaction approach is how they handle complaints and negative feedback. The sportsbook is responsive and proactive in addressing customer issues. They actively discuss and resolve complaints along with BookmakersReview.com, demonstrating a commitment to resolving issues and maintaining customer satisfaction.

BANKING AND PAYOUTS

BetRegal offers a wide range of deposit options, including credit cards, debit cards, e-wallets and bank transfer options, providing flexibility for users. Deposits are fee-free and processed swiftly, allowing for convenient betting. However, some users have experienced delays and issues with withdrawals, which can be frustrating.

The sportsbook supports the Canadian Dollar and the Euro without charging currency conversion fees. Unfortunately, BetRegal does not support cryptocurrency deposits and withdrawals and there are no specific resources or guides available for cryptocurrency usage. We will cover the key aspects of BetRegal Sportsbook’s banking methods and payout process in greater detail below.

Cryptocurrency Options

8.8

Pros & Cons

  • Offers many other deposit methods

  • No support for cryptocurrency deposits and withdrawals

  • No exclusive promotions or bonuses for cryptocurrency transactions

Unfortunately, BetRegal Sportsbook does not support cryptocurrency deposits and withdrawals. While cryptocurrencies have gained popularity in the online betting world due to their convenience and security, this sportsbook has yet to incorporate them into their platform. It’s important to note that this exclusion means users won’t have the option to use cryptocurrencies for their transactions, which may be a drawback for those who prefer this payment method.

Since BetRegal doesn’t offer cryptocurrency support, there are no exclusive promotions or bonuses available for users who deposit and withdraw using cryptocurrencies. This is understandable, as it wouldn’t make sense for them to provide bonuses for a payment method that isn’t available on their site.

While the absence of cryptocurrency options may not be a deal-breaker for everyone, it’s worth considering if you’re someone who prefers the convenience and anonymity offered by digital currencies in your betting activities.

Deposit Methods

8.6

Pros & Cons

  • Wide range of deposit options

  • No fees associated with deposits

  • Rapid transfer of funds into player accounts

  • None were identified

The sportsbook offers a wide range of deposit options, with a total of 10 different methods available. Users have the flexibility to choose from various options, including credit/debit cards, e-wallets, bank wire transfers and other methods, ensuring a huge selection to suit their preferences.

One notable advantage is that BetRegal does not charge any fees for making deposits, which is highly appreciated by users. The absence of fees contributes to a positive user experience and provides a competitive edge compared to other online sports betting sites that may impose deposit fees.

Deposits at BetRegal are processed swiftly, with funds becoming available for use within minutes. This quick processing time allows users to start betting without delay, enhancing the convenience and efficiency of the platform.

You can explore BetRegal’s list of deposit methods, including any deposit limits, with the table below:

Deposit Method Minimum Maximum Fee
Interac $1 $3,000 Free
PaySafeCard $1 $3,000 Free
Instadebit $1 $3,000 Free
Neosurf $1 $3,000 Free

Withdrawal Methods

8

Pros & Cons

  • Diverse withdrawal options, including credit cards, debit cards, e-wallets and bank transfers

  • Fees associated with withdrawals are similar to other sportsbooks

  • Some users have experienced issues and delays when requesting withdrawals

  • Withdrawal requests may take longer than a day to be processed and completed

When it comes to withdrawal options, BetRegal Sportsbook offers a decent variety with six different methods to choose from. You’ll find popular options such as credit cards, debit cards, e-wallets and bank transfers, ensuring that you have more flexibility when it comes to accessing your funds, but some users have experienced issues and delays when requesting withdrawals. This can be a source of frustration, especially for those who prefer prompt access to their winnings.

One aspect that could be improved is the presence of withdrawal fees. While it’s common for sportsbooks to charge fees for withdrawals, it would be more appealing if the fees were lower or completely waived. The current fee structure is comparable to other online gambling platforms on the market.

Withdrawal times are where BetRegal falls slightly behind. Withdrawal requests may take longer than a business day to be processed and completed, which can be inconvenient for users who are eagerly awaiting their funds.

Withdrawal Methods Minimum Maximum Fee
Interac $10 $3000 daily and $10,000 weekly. Free
PaySafeCard $10 $3000 daily and $10,000 weekly. Free
Instadebit $10 $3000 daily and $10,000 weekly. Free
Neosurf $10 $3000 daily and $10,000 weekly. Free

Currency Options

9.8

Pros & Cons

  • Support for both dollar and euro currencies

  • No fees for currency conversions

  • None applicable

This sportsbook offers support for two different currency options: the Canadian Dollar and the Euro. Having multiple currency options can be advantageous for users from different regions, providing flexibility and convenience in their betting activities. Whether you prefer to bet in dollars or euros, BetRegal Sportsbook has you covered.

One notable advantage is that there are no fees associated with currency conversions on BetRegal’s platform. This means that you can freely deposit, withdraw and place bets without worrying about additional charges for converting your funds from one currency to another. This fee-free approach enhances the overall user experience and ensures that you can fully enjoy the benefits of using the sportsbook in your preferred currency.

  • Offers Asian handicap and points spread betting options

  • Ability to place bets on individual player performances

  • Direct placement of live sports bets from the in-play interface

  • Easy access to in-play betting options

  • Absence of a "Bet Builder" or similar feature for creating personalized bets

Bitcoin Deposit Guides

7.9

Pros & Cons

  • None found

  • No specific help resources or guides for using cryptocurrencies

  • Inadequate coverage of playing with different currencies in the help section

When it comes to self-help resources or guides for using cryptocurrencies like Bitcoin, BetRegal Sportsbook falls short. Unfortunately, there are no specific resources or guides available to assist users in understanding and utilizing cryptocurrencies on their platform. This lack of help resources may pose a challenge for those who are new to Bitcoin or other cryptocurrencies and need guidance on how to get started.

One area that could benefit from improvement is the inclusion of instant crypto deposit and withdrawal options. Providing users with the ability to seamlessly transact with cryptocurrencies would enhance the overall user experience and attract crypto enthusiasts seeking efficient and convenient betting options. Additionally, updating the existing help section to incorporate information on playing with different currencies, including cryptocurrencies, would be highly beneficial.

betting odds

BetRegal offers a flexible betting experience with a minimum bet limit of 10 cents and an overall winnings cap of £90,000. However, high-stakes bettors cannot request limit increases. Bet limits for less popular sports are slightly lower and finding information about them can be challenging. The odds competitiveness is similar to other sportsbooks, with the option to request specific odds.

Reduced juice is not available, but occasional better odds can be found. BetRegal provides frequent and speedy odds updates, along with overnight odds for advanced planning. Parlay/accumulator betting options are present but lack notable tools or resources. We will explore BetRegal Sportsbook’s betting odds in more detail in the following sections.

Betting Limits

9.8

Pros & Cons

  • Reasonable minimum bet limit of 10 cents

  • Overall winnings cap of £90,000

  • Ability to set personal deposit, loss or wager limits

  • Inability to request increases in bet limits or exceptions

  • Lower limits for less popular sports or leagues

The sportsbook offers a minimum bet limit of 10 cents, allowing bettors with smaller bankrolls to participate. The maximum bet limit, on the other hand, varies depending on the sport, league or event, with an overall winnings cap of £90,000. This ensures that there is a reasonable limit to potential payouts. It is important to note that requesting an increase in bet limits or exceptions is not possible, limiting flexibility for high-stakes bettors.

The sportsbook imposes lower limits on less popular sports or leagues, which can affect the wagering options for bettors interested in niche markets and compared to other sportsbooks, the bet limits offered by BetRegal are slightly lower. In addition, finding information about bet limits is very difficult, which can be frustrating for users seeking transparency and clarity regarding their betting limits.

On a positive note, BetRegal allows users to set their own deposit, loss or wager limits for responsible gambling, promoting safe and responsible betting practices.

Competitiveness of Odds

8.1

Pros & Cons

  • Similar odds compared to other sportsbooks

  • Ability to request specific odds or lines

  • Cash-out options are available for single, parlay and live bets

  • No reduced juice or lower margin options

  • Average odds for parlay/accumulator bets

  • No bet cancellation options

The odds offered by BetRegal Sportsbook are similar to those found in other sportsbooks, providing a competitive betting experience for users. While there are no reduced juice or lower margin options available, bettors have the ability to request specific odds or lines if they are not initially offered, adding a level of customization.

For parlay/accumulator bets, the odds offered by BetRegal are average compared to other platforms. Bettors can expect fair value but may not find significantly better odds for these types of bets.

The sportsbook does offer cash-out options for bets, allowing bettors to secure their winnings or cut losses before the event concludes. Cash-out options are available for single, parlay and live bets, providing flexibility in managing wagers.

Unfortunately, BetRegal does not offer bet cancellation options, meaning once a bet is placed, it cannot be canceled.

Sportsbook Vig Comparison

The table shows the percentage of vigorish charged per American sports league from some of the top online sportsbooks, as displayed by BMR Odds.

Sportsbook AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 5.52% 4.74% 4.69% 4.76% 4.75% 9.81% 4.38%
BetOnline 4.41% 4.72% 5.65% 4.76% 5.07% 3.72% 2.51%
Bookmaker 4.62% 4.73% 5.75% 4.76% 4.76% 3.58% 4.17%
Bovada 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Bodog 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Everygame 4.31% 4.73% 4.74% 4.76% 4.75% 3.16% 4.16%
Heritage Sports 3.82% 3.97% 4.49% 3.89% 4.11% 3.08% 3.41%
JustBet 4.55% 4.74% 5.7% 4.76% 4.76% 3.22% 4.13%
MyBookie 5.01% 5.34% 4.99% 4.76% 3.41% 6.51% 5.04
Pinnacle 3.65% 2.82% 4.82% 4.29% 4.29% 4.47% 2.75%
WagerWeb 4.51% 4.74% 4.91% 4.72% 4.72% 3.70% 4.29%
Resources:

Frequency of Odds Updates

9.1

Pros & Cons

  • Odds are updated within minutes, reflecting market changes and news

  • Similar speed of odds updates compared to other sportsbooks

  • Provides up-to-date information for making informed betting decisions

  • No special tools or features for monitoring odds updates

  • No specific resources or analysis are provided to understand and react to odds updates

This sportsbook excels in the frequency and speed of odds updates, with changes reflecting market shifts or news within minutes. Bettors can expect up-to-date odds that quickly respond to the latest developments in the sporting world. Compared to other sportsbooks, the speed of odds updates is similar, ensuring a competitive and dynamic betting experience and users can make informed decisions based on the most current odds available.

Unfortunately, BetRegal doesn’t provide specific resources or analysis to help users understand and react to odds updates. Bettors are encouraged to rely on their own knowledge and research when interpreting and utilizing the updated odds.

While BetRegal doesn’t offer special tools or features for monitoring odds updates, such as notifications or alerts, the timely updates themselves provide the necessary information for bettors.

Parlay Betting

7.6

Pros & Cons

  • Parlay/accumulator betting options are available

  • No limitations on the maximum payout for parlay/accumulator bets

  • No resources or tools are provided to enhance the parlay/accumulator betting experience

  • Slightly worse parlay/accumulator betting options compared to other sportsbooks

This sportsbook offers parlay/accumulator betting options, allowing bettors to combine multiple selections into a single wager. While the availability of this betting feature is a positive aspect, the overall experience is slightly lacking compared to other sportsbooks.

Building and placing a parlay/accumulator bet on the platform is average in terms of ease. Bettors can navigate through the interface to select their desired outcomes and build their bet slip, but there are no notable tools or resources provided to assist with parlay/accumulator betting, such as expert picks or predictions.

In comparison to other sportsbooks, the parlay/accumulator betting options offered by BetRegal Sportsbook are not as good. It may be beneficial for bettors to explore other platforms if they prioritize a more comprehensive and competitive parlay/accumulator betting experience.

One way that BetRegal Sportsbook separates itself from competitors is that there are no limitations on maximum parlay payouts on the platform.

Overnight Odds

8.9

Pros & Cons

  • Availability of overnight odds for upcoming events

  • Competitive odds that offer value to bettors

  • A similar offering of overnight odds compared to other reputable sportsbooks

  • No specific cons were identified for this category

For bettors who like to get a head start on their wagers, BetRegal Sportsbook offers the advantage of overnight odds. This means that odds for upcoming events are available in advance, allowing bettors to plan their bets ahead of time. This feature can be particularly beneficial for those who want to take advantage of early value in the betting markets.

The overnight odds provided by BetRegal are competitive compared to other sportsbooks. Bettors can expect to find favorable odds that are in line with industry standards. This competitiveness adds value to the overall betting experience and increases the potential for profitable outcomes.

In terms of offering overnight odds, BetRegal Sportsbook is similar to other reputable sportsbooks. Bettors can rely on the availability of early odds to make informed decisions and capitalize on favorable betting opportunities.

Reduced Juice

9.8

Pros & Cons

  • Occasional lower lines for certain sports and markets, which provides slightly better odds

  • No regular offering of reduced juice or lower margins

  • Difficulty in finding and accessing reduced juice betting options on the platform 

When it comes to reduced juice or lower margins on sports or events, BetRegal Sportsbook does not offer this feature. Bettors will not find reduced juice options available, which can be a drawback for those seeking better value and potentially higher returns on their bets.

While reduced juice bets are not consistently available, there are times when BetRegal offers lower lines for certain sports and markets. This can provide some advantages in terms of better odds compared to standard offerings.

Overall, while BetRegal does not offer reduced juice as a regular feature and the accessibility of reduced juice options is challenging, there are occasional opportunities for slightly better odds in specific sports and markets.

Usability and Design

BetRegal’s platform falls short in user experience, lacking a native app and customization options. It is difficult to access and navigate, especially on different devices. Search and filter options have limitations and technical issues or downtime can disrupt the betting experience. Tutorials and help resources are lacking in comprehensiveness and accessibility.

However, BetRegal excels in multilingual support. In this section, we explore usability, search and filter options, speed and responsiveness, tutorials and help resources and multilingual support. We will delve more into BetRegal Sportsbook’s usability and overall design below.

User Experience

8.1

Pros & Cons

  • Easy navigation between different sports, leagues and events

  • Options for displaying odds in different formats (American, fractional, decimal)

  • Lack of native sports betting app

  • Limited customization features or options

  • Difficulty accessing and using the platform on different devices

  • No specific accessibility features for users with disabilities

The overall ease of use of BetRegal Sportsbook’s platform is rated as difficult. While navigating between different sports, leagues and events is easy, there are several areas where the platform falls short. One major drawback is the absence of an app, which can make accessing and using the platform on different devices, such as desktop, mobile or tablet, very difficult for users. It limits the convenience and flexibility of betting on the go.

While the platform does offer different options for displaying odds (American, fractional, decimal), this alone does not significantly improve the ease of use compared to other areas where the platform lacks functionality and accessibility.

There are also no customizable features or options that improve the user experience, such as personalized recommendations or customizable layouts. This limits the ability to tailor the platform to individual preferences and make it more user-friendly. In terms of accessibility, there are no specific features or options available for users with disabilities, which can be a significant disadvantage for inclusivity and equal access to the platform.

Compared to other sportsbooks, the ease of use of this platform is rated as much worse. Other sportsbooks offer dedicated apps, better customization options and improved accessibility features, making them more user-friendly overall.

Platform Screenshots

Take a look at the experience using the BetRegal website.

Pros & Cons

  • Advanced search and filter options for odds, bet types and timeframes

  • Ability to find specific sports, leagues or events

  • Lack of option to save or customize search and filter preferences

  • Difficulty in locating and navigating the search and filter feature

At BetRegal, users can find specific sports, leagues or events, but the process is not particularly seamless. The platform does provide some advanced search and filter options, such as filtering by odds, bet types or timeframes, which can be helpful for narrowing down options, but the speed and accuracy of the search and filter results are average at best.

One downside is the absence of a feature that allows users to save or customize their search and filter preferences for future use. This can be inconvenient for those who have specific preferences or frequently bet on certain sports or events.

The search and filter options on different devices, such as desktop, mobile or tablet, perform poorly, as the feature can be difficult to locate and navigate. There are limitations and issues encountered, such as instances where a team or game doesn’t appear when typed into the search engine.

The platform does not offer tutorials or help resources to assist users in effectively using the search and filter options either, which can make it harder for newcomers to navigate the platform efficiently.

Speed and Responsiveness

8.8

Pros & Cons

  • Pages load and update quickly, even during high-traffic periods

  • Bets are processed promptly and account balances are updated within seconds

  • Occasional technical issues or downtime may disrupt the betting experience

The sportsbook’s platform performs adequately overall, but there are no standout features or functions that make it particularly fast. When it comes to page loading and updates, the platform generally delivers within seconds, even during high-traffic periods or events, which ensures a smooth betting experience without significant delays.

On the positive side, the platform processes bets and updates the account balance swiftly, usually within seconds. This efficiency allows bettors to place their wagers with confidence and quickly see the impact on their account. The responsiveness of the platform for in-play betting is also average. While it functions adequately, it may not provide the same level of real-time updates and seamless experience as some other sportsbooks.

Occasional technical issues or downtime have been experienced while using the platform and while these instances are not frequent, they can be frustrating for users seeking uninterrupted access.

Website Performance

The below chart compares how well BetRegal Sportsbook performs against other top online sportsbooks based on their GTmetrix scores.

Book GTmetrix Grade Performance Score LCP Blocking Time CLS
BetOnline D 67% 1.3s 409ms 0.05
Bookmaker E 44% 3.4s 204ms 0.4
Bovada D 58% 2.6s 69ms 0.55
Bodog D 58% 2.6s 69ms 0.55
BetAnySports B 85% 714ms 70ms 0.19
Everygame B 82% 2.2s 78ms 0
BetUS D 83% 3.1s 111ms 0
Heritage Sports E 49% 8.9s 0ms 0.23
JustBet E 78% 3.8s 62ms 0.52
MyBookie A 93% 1.3s 13ms 0
Pinnacle F 27% 4.1s 628ms 0.3
WagerWeb D 51% 2.1s 385ms 0.72

Tutorial or Help Resources

8.9

Pros & Cons

  • Some tutorials and self-help resources are available

  • Limited scope and comprehensiveness of the tutorial and help resources

  • Difficulty in accessing and navigating the resources on the platform

The tutorial and help resources offered by BetRegal are not as comprehensive or helpful as those provided by some other sites. One major drawback is the difficulty in accessing and navigating the section on the platform. Users may struggle to find the FAQ section, which is essential for addressing common queries. Improved visibility and organization of these resources would greatly benefit users.

These resources lack multimedia elements such as videos or interactive guides and they would benefit from providing more information tailored specifically for new or inexperienced bettors. Clearer explanations about bonus rollover requirements and additional guidance for those new to sports betting would be beneficial.

All in all, BetRegal’s tutorial and help resources are unsatisfactory. There is a need for more comprehensive, accessible and user-friendly resources to support users in navigating the platform and understanding the betting process effectively.

Multilingual Support

8.7

Pros & Cons

  • Wide range of supported languages, including English, French, Spanish, German and Finnish

  • Easy language switching functionality

  • Full translation and localization of platform features and functions

  • Consistent customer support across all supported languages

  • Tutorial and help resources available in multiple languages

  • No significant drawbacks related to multilingual support

BetRegal stands out with its impressive multilingual support, offering languages such as English, French, Spanish, German and Finnish. Switching between languages on the platform is relatively easy, providing a convenient user experience and all platform features and functions are fully translated and localized for each supported language, ensuring a seamless and immersive experience.

The sportsbook’s commitment to multilingual customer support is commendable, with consistent response times and quality across all languages. They also provide tutorials and help resources in multiple languages, enhancing accessibility and usability. Compared to other sportsbooks, BetRegal excels in multilingual support, offering a comprehensive language selection, full localization and top-notch customer service.

Promotions and Bonuses

BetRegal provides an enticing welcome bonus for new users, offering a 100% match up to $300. While slightly lower in value compared to other sportsbooks, it still provides a generous boost to the initial deposit. The platform also offers a range of ongoing promotions and bonuses for existing users, tailored based on their betting frequency. However, the wagering requirements for promotions lack clarity and transparency, making it challenging for users to understand and track their progress.

The frequency of bonus updates could be improved, as users are not notified of new promotions and bonuses. BetRegal’s loyalty program, the Exclusive Club, offers various tiers and benefits for loyal customers, although there is room for improvement in terms of transparency and bonus redemption. In the following sections, we explore the welcome bonus, ongoing promotions, wagering requirements, bonus update frequency and the loyalty program.

Welcome Bonus

9.1

Pros & Cons

  • Generous match bonus

  • Reasonable rollover requirement

  • Timely fund crediting

  • Restrictions on certain bet types

  • Limited compatibility with other promotions

BetRegal has a welcome bonus offer for new users, providing an enticing incentive to join the platform. The welcome bonus consists of a 100% match, up to $300, which, although slightly lower in value compared to some other sportsbooks, still offers a generous boost to your initial deposit.

To fully utilize the welcome bonus, there is a 10x rollover requirement on both the deposit and bonus amount.

Welcome Bonuses at BetRegal

The minimum deposit for BetRegal’s sign-up bonus offer is just £20, making it easy to get started.

While claiming and using the welcome bonus is an average process, it does require adherence to certain restrictions.

Single bets placed at odds below -100 are excluded from fulfilling the rollover requirements and parlays must have each selection with odds of -250 or greater to count towards the rollover.

Welcome bonus funds are credited to your account within hours, allowing you to start utilizing them promptly.

Promotion Bonus For Max Rollover
100% Cash Bonus Sportsbooks $300 CAD 10X

Ongoing Promotions and Bonuses

8.8

Pros & Cons

  • Wide range of ongoing promotions and bonuses for existing users

  • Tailored promotions based on the betting frequency of a user

  • Average user-friendliness in claiming and using ongoing promotions

  • Restrictions on eligible bets and sports for the promotions

The sportsbook offers a variety of ongoing promotions and bonuses for existing users, making it enticing for players to continue their betting journey. These promotions vary and are often tailored based on betting frequency, ensuring that loyal bettors are rewarded for their commitment.

While the availability of ongoing promotions is a positive aspect, the process of claiming and using them on the platform is average in terms of user-friendliness.

It’s important to note that there are certain restrictions and limitations on the types of bets or sports that can be used with these ongoing promotions and bonuses. Much like the welcome bonus, single bets placed at odds of less than -100 will not count towards the rollover requirements and for parlays, each selection must have odds of -250 or greater to count toward the rollover requirements. These restrictions should be taken into consideration when utilizing any ongoing promotions.

Loyalty Program

8.8

Pros & Cons

  • Comprehensive loyalty or VIP program with multiple tiers and bonuses

  • Easy to join and participate for frequent bettors

  • Average clarity and transparency in the program's terms and conditions

The sportsbook offers a loyalty or VIP program called the Exclusive Club, which provides users with the opportunity to earn bonuses based on their wagering activity. This seven-tiered program offers various features and benefits, making it a standout compared to other sportsbooks.

Joining and participating in the loyalty or VIP program is easy, requiring users to be frequent bettors. The program provides an added incentive for users to engage with BetRegal regularly.

While the loyalty or VIP program is generally transparent, the terms and conditions could be clearer. The sportsbook could improve on providing more explicit details about the program’s requirements and benefits to enhance transparency.

Redeeming rewards or benefits, however, can be a disappointing experience. The sportsbook lacks transparency in bonus requirements, which can be frustrating for users looking to enjoy the full benefits of the loyalty or VIP program.

Sports and Market Coverage

BetRegal stands out with its extensive variety of over 30 sports, catering to diverse interests. From popular sports like basketball and football to niche offerings like esports and non-sporting events, there are abundant betting opportunities. Major and minor leagues are covered, including regional and women’s leagues, while special event coverage adds excitement.

BetRegal Sportsbook also offers a wide range of betting options, including Asian handicaps and individual player performances. In-play betting is solid with cash-out options and prop betting and futures betting provide decent choices. We will cover BetRegal’s sports betting options and the depth of their sports betting market coverage below.

Variety of Sports

8.4

Pros & Cons

  • Extensive variety of sports, including niche options like esports, including League of Legends, CS:GO and Valorant

  • Coverage of both major and minor leagues, providing diverse betting opportunities

  • Inclusion of region-specific sports and events, catering to fans of international and niche sports

  • Special event coverage, such as the Olympics, adds excitement and unique betting opportunities

  • None were identified

This sportsbook truly stands out with its extensive array of sports, including over 30 different options such as basketball, football and tennis in addition to niche offerings like esports and non-sporting events. The coverage spans major and minor leagues, ensuring a wide range of betting opportunities.

Soccer fans will appreciate their comprehensive coverage of regional leagues, Under-19 leagues and women’s leagues. Additionally, special event coverage, including the Olympics, adds excitement for bettors. With its diverse sports offerings and inclusive approach, this sportsbook caters to a wide range of interests. It particularly appeals to the tech-savvy Nich Sports fans with its robust virtual sports betting options.

Types of Bets

8.7

Pros & Cons

  • A wide range of betting options, including Asian handicaps and player props

  • Generous maximum payout limit

  • Cash-out and partial cash-out options

  • Custom bet creation and specific odds requests

  • A "Bet Builder" feature is available

  • None were identified during our review process

This sportsbook offers a comprehensive range of betting options to enhance the betting experience. Features like Asian handicaps and point spreads provide flexibility and different strategies. Bettors can place bets on individual player performances, adding excitement and personal engagement.

The maximum payout for a single bet or parlay is set at £90,000 or the equivalent in the user’s currency, catering to high-stakes bettors. Cash-out and partial cash-out options offer flexibility and control. Custom bets and specific odds requests are welcomed, providing a personalized touch. The “Bet Builder” feature allows for personalized bets. Major events offer over 100 different betting markets, ensuring diverse options. Odds boosts and enhanced odds promotions add value and excitement.

In-Play Betting

8.1

Pros & Cons

  • A huge selection of in-play betting options, including minor and major markets

  • Ability to cash out live bets, adding control and flexibility

  • Direct placement of live sports bets from the in-play interface

  • Easy access to in-play betting options

  • Quick odds updates for real-time information

  • No live streaming of events

When it comes to in-play betting, BetRegal Sportsbook offers a solid selection of options for bettors to enjoy. With both minor and major markets available, there is a wide range of live betting opportunities to explore.

While BetRegal doesn’t allow customization of the live betting interface to display preferred information, finding and accessing in-play betting options is very easy on their platform. Bettors can place live bets directly from the in-play interface, ensuring a seamless and efficient betting experience.

There are a few areas where the sportsbook falls short. Live streaming of events is not available, which could be a drawback for bettors who prefer to watch the action unfold in real-time. The absence of visualizations or live statistics to enhance the in-play betting experience may also be a missed opportunity to provide more engaging and informative features.

Odds are updated every few seconds, ensuring that bettors have the most up-to-date information to make informed decisions. While there are no special promotions or bonuses specifically for in-play betting, the overall betting experience remains solid.

Cash Out Live Bets at BetRegal

One standout feature of BetRegal is the ability to cash out live bets, which is a rare find in the industry and adds an extra level of control and flexibility for bettors.

Props Betting

9.3

Pros & Cons

  • Prop bet builder or similar feature for custom prop bets

  • Hourly updates for timely prop bet options

  • Ability to request specific prop bets or odds

  • Competitive odds for prop bets

  • Lack of unique or creative prop bets

When it comes to prop betting, this sportsbook provides a decent selection of options, although they mostly offer fairly common prop bets that can be found on other platforms. While the selection may not be the most unique or creative, BetRegal does offer a prop bet builder or similar feature, allowing bettors to create custom prop bets according to their preferences.

Prop bet options are updated and made available hourly, providing timely information for bettors to make their decisions and users have the ability to request specific prop bets or odds that are not initially available, adding another level of customization and flexibility to the betting experience.

While there are no special promotions or bonuses specifically for prop betting, the odds offered for prop bets are competitive compared to other online gambling sites, providing a fair playing field for bettors. The ease of finding and accessing prop betting options on BetRegal’s platform is average and there are no standout exceptional variety of prop bets for specific sports or events.

Future Bets

8.5

Pros & Cons

  • A wide range of futures betting options across sports and leagues

  • Competitive odds for futures bets

  • Ability to request specific futures bets or odds

  • Average ease of finding and accessing futures betting options

  • Futures bets are slower to be posted compared to other sportsbooks

  • No dedicated resources or tools for futures betting

This sportsbook offers a wide range of futures betting options across various sports and leagues, providing ample opportunities for bettors to make long-term predictions and investments. The odds offered for futures bets are competitive, ensuring that bettors receive fair value for their wagers.

In addition to the standard futures bets available, BetRegal allows bettors to request specific futures bets or odds that may not be initially offered. This customization feature adds flexibility and accommodates individual preferences.

While BetRegal does not provide unique or innovative futures bets on a consistent basis, the availability of such bets may vary and futures bets are slower to be posted compared to other sportsbooks, potentially impacting the timing of bet placement.

Finding and accessing futures betting options on BetRegal’s platform is relatively average in terms of ease. Although the sportsbook does not offer dedicated resources or tools such as expert analysis or predictions for futures betting, bettors can rely on their own research and knowledge to make informed decisions.

Customer Service

BetRegal offers customer service during limited hours, from 8 AM to midnight, which may not be convenient for users seeking assistance outside of these times. While they provide self-help resources, the information offered is not extensive and users may find themselves needing direct assistance from customer support. During operating hours, customer support responds quickly, but the quality of support during off-hours is lacking.

Response times are generally prompt, although there are concerns about staffing levels. Live chat is the fastest support channel. The FAQ section and self-help resources are not comprehensive or user-friendly, requiring improvements in organization and coverage. The customer support representatives demonstrate knowledge and professionalism, although there have been occasional instances of inconsistent assistance and a lack of empathy. We will cover BetRegal Sportsbook’s customer service, including areas of strength and weakness, in the following sections.

Availability

8.7

Pros & Cons

  • Quick response time during customer support operating hours

  • Limited availability of customer support outside of specified hours

The sportsbook does not offer 24/7 customer support and operates within limited hours, from 8 AM to midnight. This restricted availability may inconvenience users who require assistance outside of these hours.

While BetRegal does provide self-help resources and automated tools for users, the information they offer is not extensive, limiting its usefulness. Users may find themselves seeking direct assistance from customer support due to the lack of comprehensive self-help resources.

During ‌operating hours, customer support responds to inquiries or issues within minutes, which is commendable, but during off-hours, the overall quality and effectiveness of customer support leaves much to be desired. Users may feel unsatisfied with the level of support provided during these times.

Response Time

9.3

Pros & Cons

  • Quick response time to inquiries or issues

  • No unusually long wait times experienced

  • Response times may vary between different customer support channels

The sportsbook’s customer support typically responds to inquiries or issues within minutes, which is a commendable response time. Users generally do not experience unusually long wait times when seeking assistance from customer support, but there are some concerns regarding the staffing levels of the customer support team. It seems that they may not be adequately staffed to handle the volume of inquiries and issues from users.

In terms of response times across different customer support channels, live chat appears to be the fastest method. Users may notice quicker responses when using live chat compared to other channels. It’s important for BetRegal to maintain consistent response times across all channels to ensure a satisfactory customer support experience.

When conducting our BetRegal review, we sent queries to customer service and collected real customer data and feedback to see how their customer service compares to other top-rated sportsbooks.

FAQs and Self-Help Resources

7.7

Pros & Cons

  • Availability of FAQ section or self-help resources

  • Lack of comprehensive information

  • Limited coverage of topics

The sportsbook does provide a FAQ section on its platform, but users have reported that these resources are not very comprehensive and lack sufficient information. It can be difficult to find and access the FAQ section or self-help resources, which indicates a lack of user-friendliness.

The section is also poorly organized, making it challenging for users to navigate and find the information they need. The lack of coverage on a wide range of topics related to BetRegal and its services is another drawback.

A Key Area for BetRegal to Improve

Improvements are needed in terms of providing more detailed and extensive self-help resources, improving the organization and accessibility of the FAQ section and expanding the coverage of topics to better assist users in finding answers to their questions.

If BetRegal were to overhaul their FAQ and self-help resources, it can greatly improve the customer experience with this online sportsbook.

Knowledge and Professionalism

9.5

Pros & Cons

  • Knowledgeable and professional representatives

  • Strong understanding of the platform

  • Occasional need for more empathy and understanding

The sportsbook’s customer support representatives generally exhibit a high level of knowledge and professionalism. They have a strong understanding of BetRegal’s platform, features and services, providing accurate and helpful information to address user concerns and questions. While the majority of reported interactions with customer support have been positive, there have been occasional instances where the quality of assistance received was not up to par. Some users have experienced inconsistencies in the accuracy and helpfulness of the information provided.

In terms of empathy and understanding, customer support representatives generally demonstrate these qualities, although there have been some cases where users felt that more empathy could have been shown in addressing their concerns or questions.

Security Protocols

BetRegal prioritizes the security and protection of user data and transactions. They employ SSL encryption, specifically RSA encryption, to ensure the safeguarding of sensitive information transmitted on their platform. User data, including credit card and payment details, is securely encrypted and protected against unauthorized access.

BetRegal Sportsbook has maintained a clean track record with no reported security breaches or unauthorized access to user accounts. While their existing security measures are robust, the addition of two-factor authentication (2FA) would further enhance the platform’s security. We will cover BetRegal’s security measures below.

Website Security

9.1

Pros & Cons

  • Utilizes SSL encryption (RSA) to protect user data and transactions

  • All user information is encrypted and protected via a firewall

  • Credit card and debit card transactions are processed by trusted entities based on the user's location

  • No reported security breaches or unauthorized access to user accounts

  • Lack of two-factor authentication (2FA) for enhanced security

This sportsbook prioritizes the protection of user data and transactions. They employ SSL encryption, specifically RSA encryption, to safeguard sensitive information transmitted on their platform.

User data, including credit card and payment details, is securely encrypted and protected against unauthorized access on BetRegal’s secure servers. All user data is encrypted and protected via a firewall and credit card/debit card payments are securely processed by trusted entities based on the user’s location.

With no reported security breaches or unauthorized access to user accounts, BetRegal has demonstrated its effectiveness in safeguarding personal and financial information. While the existing security measures are robust, the addition of two-factor authentication (2FA) would further enhance the platform’s security.

Two-Factor Authentication (2FA)

4.7

Pros & Cons

  • Strong security measures, including SSL encryption

  • Lack of two-factor authentication (2FA) for added account security

Account security is an essential aspect of any online sportsbook and while BetRegal implements various security measures, they do not currently offer two-factor authentication (2FA) options. Two-factor authentication provides an extra layer of protection by requiring users to provide a second form of verification, such as a unique code sent to their mobile device, in addition to their password.

Although the absence of 2FA is a drawback, it’s important to note that BetRegal still maintains a robust security framework with SSL encryption and other protective measures, but the inclusion of this feature would significantly enhance the overall security of user accounts and provide users with greater peace of mind.

Anti-Fraud Measures

9.1

Pros & Cons

  • Proactive implementation of anti-fraud measures

  • Swift action against accounts engaging in fraudulent activity

  • No specific cons were identified in this category

When it comes to protecting its users from fraudulent activities, this sportsbook takes a proactive approach. They have implemented robust anti-fraud measures to ensure the safety and security of their platform. The sportsbook closely monitors user activity and swiftly takes action against any accounts engaging in fraudulent behavior. This level of vigilance helps maintain a secure environment for all users.

Having confidence in the sportsbook’s ability to prevent and address fraud is crucial and based on their proactive measures, users can be reassured in their ability to protect users from fraudulent activities. This reassurance provides peace of mind to bettors, knowing that their funds and personal information are well-guarded.

Know Your Customer (KYC)

8.5

Pros & Cons

  • Compliance with regulatory requirements through KYC verification

  • Reasonable processing time for KYC verification requests

  • None were found

To ensure compliance with regulations and maintain a secure betting environment, this sportsbook requires users to undergo Know Your Customer (KYC) verification. The KYC process is a standard industry practice that helps prevent identity theft, fraud and underage gambling. While the process is mandatory, it is relatively straightforward to complete on BetRegal’s platform, with an average level of ease.

During the KYC verification process, users are typically required to provide identification documents, such as a valid ID and proof of residency. These documents are necessary to verify the user’s identity and ensure they meet the legal requirements for online gambling.

The sportsbook processes KYC verification requests within a few days, which is generally considered a reasonable timeframe, but the exact processing time may vary depending on the volume of requests.

FAQs - BetRegal

Yes, BetRegal maintains licenses from some of the sports betting industry’s strictest regulatory bodies and has a great reputation among sports bettors.

The fastest withdrawals at BetRegal process in as little as 2 business days; users who want their funds fast can use PayPal or MuchBetter. While BetRegal’s withdrawal process could be considered long when compared to other offshore sportsbooks, players benefit from fee-free withdrawals using any payment method.

BetRegal does not have a traditional sports betting app that players can download to their mobile devices; however, it does operate a fully-optimized mobile site. Using the browser on their phone, sports bettors can access the BetRegal web app, which allows users to access the full range of services on the go.

The most recent updates suggest that even though BetRegal has applied to the Alcohol and Gaming Commission of Ontario, it has yet to be approved for a license in the province.

Yes. Long-time sports betting fans may be surprised to see betting platforms that have only been on the market for a few years, but BetRegal Sportsbook has already established itself as a safe and trustworthy option despite not having the decades of experience that some of their competitors have.

Sportsbook Details
Book logo
  • Location Malta
  • Email Address info@betregal.com
  • Telephone Number 1-844-921-2309
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