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10bet Review

Established 2003

Visit 10bet
10
Best For
Professional Bettor 8.6
Withdrawal Methods 1st
Welcome Bonus 1st
Trust 1st
Know Your Customer (KYC) 1st
In-Play Betting 1st
Future Bets 1st
CURRENT PROMOTION
100% Cash Bonus
Last Updated: October 16, 2023 Reviewed By: Martin Green Fact Checked By: Eric Kelly

Is 10bet right for you?

10bet has a two-decade history of taking care of sports bettors all over the world. Over the years, it has established itself as a reliable, user-friendly option for sports bettors. In this 10bet review, we’ll delve into the overall betting experience, the quality of odds, promotions, betting limits, the payment process and so much more.

Casual bettors are well catered to at 10bet, with its low and flexible betting limits. Players can also enjoy pre-game and in-game betting lines, whether they like to plan ahead or jump right into the action. Keep reading to discover all of what 10bet has to offer. 

Professional Bettor
?
Professional Bettor
Score Components:
20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures
Seasoned Gambler 8.7
Seasoned Gambler
?
Seasoned Gambler
Score Components:
20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice

When it comes to seasoned gamblers, 10bet emerges as a compelling option in the realm of sports betting. With its impressive performance in the betting options category, the sportsbook offers a comprehensive range of opportunities for experienced bettors to explore. The odds provided by 10bet are consistently competitive, ensuring that seasoned gamblers can make the most of their wagers and maximize potential returns.

One notable advantage for UK bettors is the diverse selection of in-play markets and prop bets available at 10bet. This feature adds an exciting dimension to the betting experience, allowing seasoned gamblers to actively participate in ongoing matches and events. With a wide array of in-play markets, bettors can take advantage of real-time fluctuations in odds, enabling them to make informed and strategic decisions.

Furthermore, 10bet’s offering of prop bets further enhances the appeal for seasoned gamblers. These specialized wagers encompass a range of unique and specific outcomes, providing an additional layer of excitement and the opportunity to showcase their expertise in niche areas.

The sportsbook’s commitment to catering to the needs of seasoned gamblers is evident in their betting limits, which are designed to accommodate both recreational and high-stakes bettors. This flexibility ensures that experienced gamblers can wager according to their preferred style and risk appetite, enhancing the overall betting experience.

With its impressive performance in betting options, competitive odds and diverse in-play markets and prop bets, 10bet stands out as an excellent choice for seasoned gamblers looking for a thrilling and rewarding sports betting experience.

20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice
Mobile Bettor 8.6
Mobile Bettor
?
Mobile Bettor
Score Components:
15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides

This sportsbook’s stellar performance in terms of mobile speed and responsiveness ensures that users can enjoy a seamless and fluid betting experience on their smartphones or tablets. With a snappy and intuitive mobile platform, 10bet allows bettors to navigate effortlessly through the various features and functionalities.

One of the standout features of 10bet is its extensive variety of sports markets. Mobile bettors can revel in the abundance of sporting events available, ranging from popular disciplines like football, basketball and tennis to niche sports that cater to specific interests. The wide array of sports ensures that mobile bettors have a diverse range of options to explore and wager on, providing endless excitement and opportunities.

The sportsbook’s search and filter options further enhance the convenience for mobile bettors. These intuitive tools enable users to swiftly find their preferred sports, leagues or specific events, streamlining the betting process and saving valuable time. The user interface of the mobile platform is designed with user-friendliness in mind, ensuring that even those new to mobile betting can easily navigate and place their bets effortlessly.

The overall ease of use offered by 10bet’s mobile platform is a key factor that makes it a solid choice for mobile bettors. The platform’s intuitive layout, clear bet slip and smooth betting process contribute to a seamless and enjoyable mobile betting experience. Mobile bettors can access the sportsbook anytime, anywhere, with the assurance of a responsive and user-friendly interface that caters to their needs.

15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides
Professional Bettor 8.6
Professional Bettor
?
Professional Bettor
Score Components:
20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures
20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures
Casual Bettor 8.9
Casual Bettor
?
Casual Bettor
Score Components:
20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources

When it comes to catering to casual bettors, 10bet shines as an enticing option that combines user-friendliness, a wide range of betting options, an extensive variety of sports and enticing promotions. With a strong focus on user experience, 10bet ensures that even novice bettors can navigate the platform with ease and confidence, thanks to its intuitive design and seamless interface.

One of the key factors that make 10bet an appealing choice for casual bettors is its extensive selection of bet types. Whether it’s traditional straight bets, parlays, teasers or more exotic options like Asian handicaps, 10bet offers a comprehensive array of betting choices to suit different preferences and strategies. This variety allows casual bettors to explore different wagering options and find the ones that resonate with their individual betting styles.

The operator impresses with its vast coverage of sports markets, encompassing popular sports like football, basketball, tennis and horse racing, as well as niche offerings such as darts, snooker and esports. This diverse selection ensures that casual bettors can indulge in their favorite sports while also discovering new and exciting opportunities to place bets.

The promotional offerings add another layer of appeal for casual bettors. From welcome bonuses to free bets and ongoing promotions, 10bet rewards its users with enticing incentives to enhance their betting experience and increase their chances of winning.

20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources
Bonus Hunter 8.7
Bonus Hunter
?
Bonus Hunter
Score Components:
20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency

With its enticing bonus offerings and promotions, 10bet caters to the needs of those seeking to maximize their betting value and capitalize on advantageous opportunities.

The sportsbook sets itself apart by providing a range of enticing bonuses tailored specifically for bonus hunters. These bonuses can come in various forms, such as welcome bonuses, reload bonuses or free bets, allowing bonus hunters to boost their bankroll and extend their wagering capabilities. The sportsbook understands the importance of rewarding its users, making it an attractive choice for those looking to extract the most value from their bets.

This operator offers fair terms and conditions. Transparency and clarity are paramount, ensuring that bonus hunters can fully comprehend the requirements and restrictions associated with the bonuses. By providing clear guidelines, 10bet fosters a sense of trust and reliability, mitigating any concerns that bonus hunters may have about hidden terms or unfair practices.

The commitment to ongoing promotions and loyalty programs adds further appeal to bonus hunters. These incentives provide continuous value and rewards for dedicated users, enhancing the overall betting experience and incentivizing loyalty.

In summary, 10bet stands out as a top choice for bonus hunters due to its generous bonuses, fair terms and conditions and commitment to ongoing promotions. By catering to the needs of bonus hunters and offering a rewarding and transparent experience, 10bet establishes itself as an excellent option for those seeking to maximize their betting potential.

20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency
Niche Sports Fan 8.7
Niche Sports Fan
?
Niche Sports Fan
Score Components:
15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

This sportsbook’s exceptional performance in catering to the niche sports fan category makes it a go-to destination for those seeking thrilling and lesser-known sporting events.

One notable aspect that sets it apart is its remarkable selection of prop bets. With an expansive range of prop bets available on events taking place across the globe, 10bet ensures that niche sports fans can indulge in the excitement of diverse wagering opportunities. From unique and unconventional markets to specialized bets specific to niche sports, 10bet delivers a truly immersive betting experience for the discerning bettor.

It also showcases an impressive depth of esports markets, recognizing the growing popularity of this dynamic and rapidly evolving domain. With a wide array of esports options encompassing major tournaments and lesser-known competitions, 10bet caters to the niche sports fan’s desire to explore the realm of virtual sports.

In addition to its focus on prop bets and esports, 10bet boasts a rich variety of sports to satisfy the diverse interests of niche sports enthusiasts. From traditional favorites like football and basketball to niche disciplines like darts, snooker and table tennis, 10bet ensures that bettors can explore a wide spectrum of sporting events, no matter how obscure they may seem.

The sportsbook’s ample coverage of futures markets adds another layer of excitement for niche sports fans. By providing an extensive range of futures bets, 10bet allows bettors to speculate on the outcomes of upcoming events and championships, fostering a long-term engagement with their preferred niche sports.

15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

reputation

With a history dating back to 2003, 10bet has established itself as a reputable and trustworthy sportsbook. Licensed and regulated by the Malta Gaming Authority, it operates within legal frameworks and adheres to the online sports betting industry’s standards.

The platform has a track record of timely payouts, honoring winning bets and clear terms and conditions, contributing to its credibility. Active participation in third-party mediation services showcases a commitment to resolving customer concerns. In the sections below, we will explore the factors that contribute to 10bet’s strong reputation and instill trust among users.

Trust

10

Pros & Cons

  • Licensed and regulated by a reputable gaming authority

  • A long-standing track record since 2003

  • History of timely payouts and honoring winning bets

  • Clear, transparent and easy-to-understand terms and conditions

  • Participation in third-party mediation services for dispute resolution

  • None

The sportsbook demonstrates a high level of trustworthiness based on several key factors. Firstly, it is licensed and regulated by a reputable gaming authority, ensuring that it operates within legal frameworks and adheres to industry standards. This regulatory oversight adds an extra layer of credibility and player protection.

With a track record dating back to 2003, 10bet has established itself as a long-standing and reliable operator. Its history of timely payouts and honoring winning bets further contributes to its trustworthy reputation. The absence of unresolved complaints or disputes from customers or industry watchdogs is another positive indicator of 10bet’s integrity.

The sportsbook’s terms and conditions are described as clear, transparent and easy to understand. This transparency is crucial in building trust with users, as it ensures that they are aware of the rules and regulations governing their participation on the platform.

This operator also demonstrates a commitment to resolving issues by participating with Bookmakers Review, a third-party mediation service. This involvement in dispute resolution processes showcases a willingness to address customer concerns and find mutually beneficial solutions.

10bet Licensing & Regulation

10bet Sportsbook is licensed and regulated by the Maltese government. To operate an online sportsbook in Malta, operators are required to obtain a license from the Malta Gaming Authority (MGA). The licensing process involves a thorough examination of the operator’s background, financial stability, technical capabilities and adherence to responsible gambling practices.

One of the key aspects of Malta’s licensing and regulation is the focus on player protection. Licensed operators are required to implement strict measures to prevent underage gambling, ensure the security of player funds and promote responsible gambling practices. This includes implementing age verification checks, providing self-exclusion options and offering support for problem gamblers.

Customer Satisfaction

8.5

Pros & Cons

  • Positive independent reviews and customer testimonials reflect a trusted reputation

  • High overall customer satisfaction rating on review platforms and surveys

  • A responsive and proactive approach to addressing customer complaints and negative feedback

  • Limited engagement with the user base on social media

When it comes to customer satisfaction, 10bet Sportsbook manages to leave a positive impression in several aspects. While their social media presence exists, it could benefit from more active engagement with its user base. Independent reviews and customer testimonials generally indicate a positive experience and a level of trust in 10bet’s services. With an average-to-high rating among reviewers, it’s evident that many users have had satisfactory interactions.

On review platforms and in customer surveys, 10bet Sportsbook boasts a high overall customer satisfaction rating, a testament to their commitment to providing a quality experience for their users.

The sportsbook’s approach to handling customer complaints and negative feedback is also commendable. They are responsive and proactive in resolving issues, taking the initiative to engage with Bookmakers Review (BMR) for effective resolution of user concerns and complaints.

10BET BANKING AND PAYOUTS

When it comes to banking and payouts, 10bet offers a variety of options to suit users’ needs. While it lacks support for cryptocurrency transactions, 10bet provides diverse traditional payment methods like credit cards, debit cards, e-wallets and bank transfers. Deposits are fee-free and processed quickly, while withdrawals are efficient, although with associated fees.

Major currencies like USD, GBP and EUR are supported without conversion fees. Although there are no specific resources for cryptocurrencies, 10bet focuses on flexibility and user-friendly options. In the following sections, we explore the details of 10bet’s banking and payout features, including fast deposits and fee considerations.

Cryptocurrency Options

9.2

Pros & Cons

  • A diverse range of traditional payment options

  • No support for cryptocurrency deposits and withdrawals

While 10bet offers a range of deposit and withdrawal options, it does not currently support cryptocurrency transactions. This may be a drawback for users who prefer the convenience and security of using cryptocurrencies for their betting activities.

Cryptocurrencies have gained popularity in the online betting industry due to their fast transaction times, enhanced privacy and global accessibility. Unfortunately, the absence of cryptocurrency support limits the options available for users who prefer this method.

Fortunately, 10bet does have a great variety of traditional payment methods, including credit cards, debit cards, e-wallets and bank transfers. These options cater to users who prefer more conventional means of depositing and withdrawing funds. While the lack of cryptocurrency support may be a limitation for some users, 10bet compensates with its wide range of alternative payment options, ensuring that users can still enjoy a seamless betting experience.

10bet Deposit Methods

9

Pros & Cons

  • A wide range of deposit options

  • No deposit fees

  • Swift deposit processing time

  • No notable cons identified

The sportsbook offers a diverse range of deposit options, providing users with convenience and flexibility. With 8 different deposit methods available, including credit cards, debit cards, e-wallets, bank transfers and more, users have plenty of choices to suit their preferences.

You can compare each of 10bet’s deposit options, including any associated deposit limits, with the table below:

Deposit Method Minimum Maximum Fee
Visa $10 No max Free
Skrill $10 No max Free
MuchBetter $10 No max Free
NETELLER $10 No max Free
ecoPayz $10 No max Free
Pay4Fun $10 No max Free
PurplePay $10 No max Free
iDebit $10 No max Free
INSTADEBIT $10 No max Free

One of the standout features is the absence of any deposit fees. Unlike some other sportsbooks, this platform does not impose fees on deposits, which is a significant advantage for users. It ensures that users can freely deposit funds without incurring additional charges. The deposit processing time is just as commendable, as deposits are processed swiftly, usually within minutes, allowing users to have their funds available for use without unnecessary delays.

Withdrawal Methods

9

Pros & Cons

  • A wide range of withdrawal options are available

  • Efficient withdrawal processing times

  • Associated fees for making withdrawals

The sportsbook offers a diverse range of withdrawal options, providing users with flexibility when it comes to accessing their winnings. With 6 different withdrawal methods available, including credit cards, debit cards, e-wallets, bank transfers and more, users have various choices to suit their preferences.

While the withdrawal options are diverse and cater to different user needs, it’s worth noting that there are associated fees for making withdrawals. Although the fees are in line with what other sportsbooks typically charge, it’s important for users to consider these costs when planning their withdrawals.

In terms of processing times, 10bet performs admirably. Withdrawal requests are processed and completed promptly, usually within a day, which ensures that users can receive their funds in a timely manner, adding to the overall positive experience.

Currency Options

8.9

Pros & Cons

  • Support for three major currencies (U.S. Dollar, U.K. Pound and Euro)

  • No fees for currency conversions

  • No support for additional currencies beyond the three mentioned

The sportsbook offers support for three major currencies: U.S. Dollar, U.K. Pound and Euro. This provides users with convenient options to bet and manage their funds in their preferred currency, depending on their location and personal preference.

By supporting multiple currencies, 10bet caters to a diverse international user base, ensuring a seamless betting experience for users from different regions. This eliminates the need for users to go through the hassle of currency conversions, providing added convenience and saving potential costs associated with exchanging currencies.

Another notable aspect is that 10bet does not impose any fees for currency conversions on its platform. This is a welcome feature as it allows users to transact in their chosen currency without incurring additional charges.

Bitcoin Deposit Guides

7.7

Pros & Cons

  • No areas or topics inadequately covered in the self-help resources or guides

  • No help resources or guides specifically for using cryptocurrencies

  • Lack of support for cryptocurrency deposits and withdrawals

While 10bet offers a diverse range of deposit and withdrawal options, it does not provide help resources or guides specifically for using cryptocurrencies like Bitcoin. This could be seen as a missed opportunity, considering the growing popularity and convenience of cryptocurrencies in the online betting industry.

Users who are interested in utilizing cryptocurrencies for their transactions may find it disappointing that 10bet does not offer comprehensive resources to guide them through the process. It would be beneficial for 10bet to consider providing detailed guides or tutorials on how to get started with cryptocurrencies, including Bitcoin.

Since 10bet does not support cryptocurrency deposits and withdrawals at this time, users who prefer to use cryptocurrencies may feel limited in their options. It would be advantageous for 10bet to consider expanding its payment options to include cryptocurrencies, as it would cater to the increasing demand and provide users with more flexibility.

betting odds

When it comes to betting odds, 10bet offers a range of options to accommodate different bettors. With a minimum bet limit of 10 cents and a maximum limit of £100,000, users have flexibility in their stakes. The competitiveness of the odds is on par with other sportsbooks, although reduced juice offerings are occasional. Bettors can request specific odds or lines and utilize cash-out options.

Updates to odds are frequent, providing real-time adjustments. The platform offers a solid selection of parlay/accumulator betting options and resources like expert picks. Overnight odds and occasional reduced juice options are available. Below we will explore the details of 10bet’s betting odds features, highlighting its strengths and flexibility.

Betting Limits

8

Pros & Cons

  • Reasonable minimum bet limit of 10 cents

  • Impressive maximum limit of £100,000

  • Flexibility to adjust bet limits for specific sports, leagues or events

  • Ability to request an increase in bet limits or exceptions

  • Option to set personal deposit, loss or wager limits for responsible gambling

  • Lower limits imposed on less popular sports or leagues

  • Average accessibility of information about bet limits on the website

When it comes to their betting rules regarding limits, 10bet Sportsbook offers a good range to accommodate different types of bettors. The minimum bet limit is set at a reasonable 10 cents, allowing for low-stakes wagers. On the other hand, the maximum limit reaches an impressive £100,000, providing high-rollers with the opportunity to place substantial bets. These limits may vary for specific sports, leagues or events, giving the sportsbook flexibility to adjust according to market demand.

The sportsbook may impose lower limits on less popular sports or leagues, which could affect bettors looking for extensive betting options in those areas, but bettors do have the option to request an increase in bet limits or exceptions to be made, which is a useful feature for those seeking higher wagering limits. Overall, the bet limits offered by 10bet Sportsbook are on par with other similar platforms, ensuring a fair and competitive betting experience.

Competitiveness of Odds

8.3

Pros & Cons

  • Similar odds compared to other sportsbooks

  • Ability to request specific odds or lines

  • Cash-out options are available for single wagers and select parlays

  • No bet cancellation options

In terms of odds competitiveness, 10bet Sportsbook offers odds that are on par with other sportsbooks in the industry. Bettors can expect a similar betting experience in terms of odds value, although 10bet does not offer reduced juice or lower margins on any sports or events, which could potentially impact the overall odds value.

This table lists the percentage of vigorish charged per American sports league at some of the top online sportsbooks displayed by BMR Odds.

Sportsbook AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 5.52% 4.74% 4.69% 4.76% 4.75% 9.81% 4.38%
BetOnline 4.41% 4.72% 5.65% 4.76% 5.07% 3.72% 2.51%
Bookmaker 4.62% 4.73% 5.75% 4.76% 4.76% 3.58% 4.17%
Bovada 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Bodog 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Everygame 4.31% 4.73% 4.74% 4.76% 4.75% 3.16% 4.16%
Heritage Sports 3.82% 3.97% 4.49% 3.89% 4.11% 3.08% 3.41%
JustBet 4.55% 4.74% 5.7% 4.76% 4.76% 3.22% 4.13%
MyBookie 5.01% 5.34% 4.99% 4.76% 3.41% 6.51% 5.04
Pinnacle 3.65% 2.82% 4.82% 4.29% 4.29% 4.47% 2.75%
WagerWeb 4.51% 4.74% 4.91% 4.72% 4.72% 3.70% 4.29%
Resources:

On the positive side, bettors have the option to request specific odds or lines from 10bet if they are not available, allowing for some customization. The odds offered for parlay/accumulator bets are average compared to other sportsbooks, providing a fair opportunity for bettors looking to place these types of bets.

There are cash-out options for bets available, including single wagers and select parlays, enhancing flexibility and control over betting outcomes, but no bet cancellation options.

Frequency of Odds Updates

9

Pros & Cons

  • Rapid odds updates within minutes of market changes or news

  • Comparable speed of odds updates to other sportsbooks

  • Real-time adjustments for favorable betting opportunities

  • Lack of tools or features for monitoring odds updates

  • No dedicated resources or analysis to aid in understanding odds changes

When it comes to the frequency of odds updates, this sportsbook excels by providing updates within minutes in response to market changes or news. Bettors can expect real-time adjustments to the odds, allowing them to take advantage of favorable opportunities. In comparison to other sportsbooks we tested, the speed of odds updates is similar, ensuring that bettors stay up-to-date with the latest market developments.

The sportsbook does not offer any special tools or features to monitor odds updates, such as notifications or alerts, nor are there dedicated resources or analysis provided to help bettors understand and react to odds updates. Nevertheless, overall satisfaction with the frequency and speed of odds updates on 10bet’s platform is high. Bettors can rely on timely information to make informed betting decisions.

Parlay Betting

9.1

Pros & Cons

  • Wide range of parlay/accumulator betting options

  • Resources and tools, such as expert picks and predictions, to assist bettors

  • Comparable parlay/accumulator betting options to other sportsbooks

  • Limitations on the maximum payout for parlay/accumulator bets, depending on the sports or events

For those who enjoy the excitement of parlay/accumulator bets, 10bet Sportsbook offers a solid selection of options. Bettors can easily find and place their parlay/accumulator bets on the platform, with an average level of ease compared to other sportsbooks. What sets this sportsbook apart is the provision of resources and tools to aid bettors in their parlay/accumulator betting experience. From expert picks to predictions, 10bet offers valuable insights that can help inform betting decisions.

Overall, 10bet Sportsbook provides a satisfying parlay/accumulator betting experience with valuable resources to enhance the process.

Maximum Parlay Payouts

As for the parlay/accumulator betting options themselves, they are on par with other sportsbooks, ensuring a comparable range of choices. Keep in mind that there are different limits on the maximum payout for these types of bets, which vary depending on the sports or events involved.

Overnight Odds

8.6

Pros & Cons

  • Availability of overnight odds for upcoming events

  • Provides an edge for early betting strategies

  • Average competitiveness of overnight odds compared to other sportsbooks

For those who like to get an early start on their betting strategies, 10bet Sportsbook offers overnight odds for upcoming events, which means you can access and place bets on events well in advance, giving you an edge in your betting decisions.

The competitiveness of the overnight odds is average, meaning they are generally in line with other sportsbooks. While they may not stand out as exceptional, they provide a solid option for those looking to lock in their bets early. In terms of the offering of overnight odds compared to other sportsbooks I have used, 10bet Sportsbook is similar. They provide a reliable and consistent service for accessing early odds.

Reduced Juice

8.2

Pros & Cons

  • Occasional availability of reduced juice or lower margins

  • Better value and potential for higher payouts

  • Reduced juice options limited to certain events and sports

  • Average ease of finding and accessing reduced juice betting options

For those seeking better value in their bets, 10bet occasionally offers reduced juice or lower margins on select sports or events. While it’s not a consistent offering, you can still find lines with lower odds that provide a more favorable payout.

Compared to other sportsbooks, 10bet’s reduced juice offerings are slightly better, giving you an opportunity to maximize your winnings, but it’s important to note that these reduced juice options are only available for certain events and sports. Finding and accessing these betting options on the platform is relatively average in terms of ease. If you’re looking for opportunities to get better value for your bets, keep an eye out for 10bet’s occasional reduced juice offerings.

Usability and Design

When it comes to usability and design, 10bet offers a user-friendly interface for easy navigation. While the visual design may not be as appealing as some other sportsbooks, the platform is convenient to use on various devices. Customization options include choosing odds display formats. The search and filter options are straightforward, although they can be slow and lack advanced features.

The platform’s speed and responsiveness vary, with occasional loading issues. Tutorials and help resources are available but have average comprehensiveness and lack multimedia elements. Multilingual support is offered, but not all features may be fully translated. We explore the usability and design of 10bet’s platform, highlighting its user-friendly nature and providing insights into its features, in the sections below.

User Experience

9.1

Pros & Cons

  • Easy navigation between sports, leagues and events

  • User-friendly interface

  • Easy access and use on different devices

  • Lack of appealing visual design

  • Limited customization options

  • No accessibility features for users with disabilities

This platform is easy enough to get around. It offers a user-friendly interface that is easy to navigate, allowing you to switch between different sports, leagues and events effortlessly, but it may not be particularly appealing in terms of its visual design and overall aesthetics compared to some other sportsbooks.

While it lacks customizable layouts or personalized recommendations to enhance the user experience, accessing and using the platform on different devices, such as desktop, mobile or tablet, is easy and convenient.

In terms of customization options, 10bet provides the choice between displaying odds in fractional, American and decimal formats, catering to different user preferences. Unfortunately, there are no specific accessibility features or options available for users with disabilities.

Pros & Cons

  • Easy-to-use search and filter options

  • Availability of advanced search and filter options

  • Slow performance of search and filter options

  • Inability to save or customize preferences

  • Lack of uniqueness or innovation

  • Poor compatibility on mobile or tablet devices

The platform provides easy-to-use search and filter options for finding specific sports, leagues or events. You can quickly locate what you’re looking for without much hassle and advanced search and filter options are available, allowing you to narrow down your choices by odds, bet types or timeframes.

While the search and filter options are accurate in providing the desired results, they can be somewhat slow and there is no option to save or customize your search and filter preferences for future use, which would have been a convenient feature. The search and filter options themselves lack uniqueness or innovation compared to other sportsbooks. They work decently on desktop devices, but their performance on mobile or tablet devices is subpar.

It’s worth noting that the platform doesn’t have a readily available search option like many other books nowadays, which can be seen as a limitation or inconvenience for some users. There are no specific tutorials or help resources offered to assist users in utilizing the search and filter options effectively.

Speed and Responsiveness

8.4

Pros & Cons

  • Quick page loading and updates (excluding occasional slowdowns)

  • Prompt processing of bets and account balance updates

  • Occasional slow loading when navigating between sports quickly

  • Technical issues and downtime experienced at times

  • Average responsiveness of the in-play betting feature

While most pages at 10bet load and update within seconds, there are instances where pages can load slowly, especially when navigating between sports quickly. This can be a minor inconvenience for users looking for seamless and rapid transitions.

On the positive side, the platform processes bets and updates the account balance promptly, typically within seconds, which allows users to quickly confirm their wagers and see the impact on their account funds. Regarding the in-play betting feature, the platform provides a good opportunity to engage in live betting, but the responsiveness may not be as quick or seamless as desired.

The chart below compares how each of the top online sportsbooks performs against each other based on their GTmetrix scores.

Book GTmetrix Grade Performance Score LCP Blocking Time CLS
BetOnline D 67% 1.3s 409ms 0.05
Bookmaker E 44% 3.4s 204ms 0.4
Bovada D 58% 2.6s 69ms 0.55
Bodog D 58% 2.6s 69ms 0.55
BetAnySports B 85% 714ms 70ms 0.19
Everygame B 82% 2.2s 78ms 0
BetUS D 83% 3.1s 111ms 0
Heritage Sports E 49% 8.9s 0ms 0.23
JustBet E 78% 3.8s 62ms 0.52
MyBookie A 93% 1.3s 13ms 0
Pinnacle F 27% 4.1s 628ms 0.3
WagerWeb D 51% 2.1s 385ms 0.72

During high-traffic periods or events, the platform generally maintains a satisfactory loading speed, ensuring a smooth user experience, but occasional technical issues and downtime have been reported, which can disrupt the betting process and cause frustration.

Tutorial or Help Resources

7.5

Pros & Cons

  • Availability of tutorials and help resources

  • Basic information coverage

  • Insufficient information for new gamblers

  • Rules not readily available

  • Lack of multimedia elements

  • Absence of tutorial resources for new or inexperienced bettors

The sportsbook does provide tutorials and self-help resources to guide users through the platform and the betting process and the comprehensiveness and helpfulness of these resources are rated as average. While they cover basic information, they may not be particularly useful for new gamblers seeking more in-depth guidance. The lack of readily available rules information is also a drawback compared to some other books.

Accessing and navigating the tutorial and help resources on the platform is considered average in terms of ease. Unfortunately, the tutorial and help resources do not include multimedia elements such as videos or interactive guides, which could enhance the learning experience and make the information more engaging.

There are no specific tutorials or self-help resources tailored for new or inexperienced bettors, which may leave them without sufficient guidance and support.

Multilingual Support

8.4

Pros & Cons

  • Support for multiple languages, including English, German, Norwegian, Portuguese and Swedish

  • Easy switching between languages for a user-friendly experience

  • Consistent customer support response times and quality across all supported languages

  • Not all features and functions of the platform are fully translated and localized for each supported language, particularly on the desktop website

One notable advantage of this sportsbook is its support for multiple languages, catering to a diverse user base. With languages such as English, German, Norwegian, Portuguese and Swedish available, users can comfortably navigate the platform in their preferred language. Switching between languages is also made easy, allowing for a seamless user experience.

While 10bet offers multilingual support, it’s important to note that not all features and functions of the platform are fully translated and localized for each supported language. The desktop website, in particular, may have some limitations compared to the more flexible mobile app. However, customer support is provided in multiple languages, ensuring that users can receive assistance in their preferred language.

Customer support response times and quality remain consistent across all supported languages, contributing to a positive user experience. When compared to other sportsbooks, 10bet Sportsbook’s multilingual support is on par, offering a similar level of convenience and accessibility.

Promotions and Bonuses

When it comes to promotions and bonuses, 10bet offers a range of options to enhance the betting experience. The welcome bonus for new users provides a 50% matched bonus up to €50, although its value is rated slightly worse compared to other sportsbooks. Ongoing promotions and bonuses are regularly updated, including offers such as accumulator bets and special promos for specific events. The sportsbook excels in providing clear and transparent wagering requirements for its promotions, ensuring fairness and equal treatment.

Updates to promotions and bonuses are frequent, keeping the betting experience dynamic and exciting. The loyalty program, known as the Ten Club, offers personalized benefits to its members, including a dedicated account manager and exclusive rewards. Continue reading as we explore the various promotions and bonuses offered by 10bet, providing insights into their value and how to make the most of them, in the following sections.

Welcome Bonus

9.4

Pros & Cons

  • Availability of a welcome bonus for new users

  • Easy claiming and usage process

  • Instant crediting of bonus funds

  • Slightly worse value compared to other sportsbooks

  • Restrictions and limitations on bet types and sports

  • Inability to use the welcome bonus with other promotions or bonuses

The sportsbook offers a welcome bonus for new users, currently consisting of a 50% matched bonus up to €50. To claim the bonus, users need to make a minimum deposit of €15 and fulfill a 5x rollover requirement. While the welcome bonus is available, its value is rated slightly worse compared to other sportsbooks.

There are certain restrictions and limitations associated with the welcome bonus to keep in mind, especially the fact that single bets must have odds of at least -125, while parlay or accumulator bets need odds of at least -250 per selection. Certain specific bet types, outlined within the bonus conditions, do not count towards the rollover requirement. In addition, this bonus cannot be used in conjunction with other promotions or bonuses.

Welcome Bonuses at 10bet

Claiming and using the welcome bonus on 10bet’s platform is considered easy and the funds are credited instantly to the user’s account.

The satisfaction level with 10bet’s welcome bonus is rated as positive, but slightly worse in terms of value compared to other sportsbooks. The ease of claiming and using the bonus, along with instant crediting of bonus funds, contributes to a satisfactory experience.

Ongoing Promotions and Bonuses

8.7

Pros & Cons

  • Availability of ongoing promotions and bonuses

  • Regular updates of offers

  • Easy claiming and usage process

  • Restrictions and limitations on eligible bet types and sports for each promotion

The sportsbook offers ongoing promotions and bonuses for existing users, with the offers being regularly updated. Some of the current promotions include Up to €5,000 on accumulator bets and special promos for specific horse racing and tennis events.

Claiming and using these ongoing promotions and bonuses on 10bet’s platform is considered easy, as the process is user-friendly and straightforward, allowing users to take advantage of the promotions without unnecessary complications.

There may be restrictions or limitations on the types of bets or sports that can be used with these ongoing promotions and bonuses. Each promotion details the specific sport or betting market it can be applied to, ensuring that users understand the requirements and conditions associated with each offer.

Wagering Requirements

8.1

Pros & Cons

  • Clear and transparent wagering requirements

  • Consistency across all promotions

  • Easy access to information

  • Tools to track progress

  • None were identified during our sportsbook review process

When it comes to promotions and bonuses, 10bet excels in providing clear and transparent wagering requirements. Players can easily understand what is expected of them to unlock the bonus benefits. What’s impressive is that these requirements remain consistent across all types of promotions, ensuring fairness and equal treatment for all users.

Finding and understanding the wagering requirements on 10bet’s platform is a breeze. The information is readily available and easily accessible, saving users from any confusion or frustration and the sportsbook also offers tools and resources to help players track their progress toward meeting the wagering requirements. In terms of flexibility, 10bet strikes a good balance. The wagering requirements accommodate a variety of bet types, sports and events.

Bonus Update Frequency

8.5

Pros & Cons

  • Daily updates on promotions and sports bonus offers

  • Timely notifications via email and push notifications

  • User-friendly platform for staying informed

  • User-friendly platform for staying informed

  • Lack of exclusive promotions

The sportsbook impresses with its frequent updates to promotions and bonuses, ensuring a dynamic betting experience. With daily updates, players can always expect something new and exciting to enhance their wagers. This level of dedication to freshness is a definite plus.

Staying informed about new promotions and bonuses is a breeze. The sportsbook proactively notifies users through email, push notifications and other convenient methods. This keeps players in the loop, ensuring they never miss out.

Navigating the platform for updates is effortless. The sportsbook prominently displays information about new offers, making them easily accessible. Whether you’re a casual bettor or a seasoned pro, finding enticing promotions is a breeze.

While exclusive promotions may not be available, 10bet’s consistent updates and user-friendly approach compensate. A wide range of enticing offers ensures there’s always something to look forward to.

Loyalty Program

7.6

Pros & Cons

  • Personal account manager

  • Year-round gifts

  • Tailored bonuses

  • Exclusive tournament invitations

  • Softer rollover requirements

  • Faster withdrawals

  • Average clarity and transparency in terms and conditions

10bet shines with its exceptional loyalty or VIP program, known as the Ten Club. This exclusive program offers personalized benefits to its members, including a dedicated personal account manager, regular gifts, tailored bonuses and invitations to exclusive tournaments and other exclusive ongoing events.

Enjoy the VIP Treatment With 10bet’s VIP Program

The Ten Club stands out compared to other sportsbooks, providing a superior VIP experience. It caters not only to high rollers but also extends membership to frequent bettors, ensuring inclusivity. Joining and participating in the loyalty or VIP program is a breeze, offering users a seamless entry into the exclusive world of premium rewards. The terms and conditions are adequately transparent, although there is room for improvement in terms of clarity.

Redeeming rewards and benefits through the loyalty program is a delight, with users enjoying smoother processes and faster receipt of their well-deserved perks. The program’s softer rollover requirements make meeting wagering obligations more manageable, while faster withdrawals add convenience.

Sports and Market Coverage

When it comes to sports and market coverage, 10bet stands out by offering a diverse range of betting options to cater to different play styles. With over 30 sports to choose from, including mainstream favorites and niche offerings, bettors have a wide variety of options available. The platform covers a comprehensive range of events, including professional and collegiate leagues, region-specific sports and even non-sporting events like politics and entertainment.

Esports enthusiasts will find popular leagues such as Dota 2, Valorant, Call of Duty and more. The sportsbook also covers special events like the Olympics, further enhancing its global reach. In the following sections, we delve into the extensive sports and market coverage provided by 10bet, highlighting the range of options and value for bettors.

Variety of Sports

8.4

Pros & Cons

  • Extensive variety of sports with over 30 options, including greyhound racing, football, basketball and more

  • Inclusion of esports leagues for popular games

  • Coverage of both professional and collegiate leagues/events

  • Region-specific sports and events catered to

  • Special event coverage, including the Olympics

  • None were identified

This sportsbook truly excels in providing a diverse range of betting options. With over 30 different sports to choose from, including mainstream favorites and niche offerings, bettors are spoiled for choice.

The platform covers a wide range of events, from professional and collegiate leagues to region-specific sports and even non-sporting events like politics and entertainment. Esports enthusiasts will be delighted to find popular leagues such as Dota 2, Valorant, Call of Duty, League of Legends, CS:GO and StarCraft available for betting. The sportsbook also doesn’t miss out on special event coverage, including the Olympics. This global reach and comprehensive selection of betting opportunities make it a top choice for sports enthusiasts worldwide.

Types of Bets

9.7

Pros & Cons

  • A diverse range of traditional betting options

  • Convenient cash-out and partial cash-out options

  • Ability to create custom bets or request specific odds

  • Extensive selection of betting markets for major events

  • Exciting odds boosts and enhanced promotions

  • Bets for individual player performance are limited

  • Absence of a "Bet Builder" feature

This sportsbook offers a diverse range of bet options, including Asian handicaps and point spreads. While traditional wagers are well-represented, it’s unfortunate that bets on individual player performances, such as goals scored or assists, are not as widely available. The sportsbook does make up for it with its cash-out and partial cash-out options, allowing bettors to secure profits or minimize losses before an event concludes.

Custom bets and requestable odds provide flexibility for strategic bettors and major events offer an extensive selection of betting markets, with over 100 bets available, including alternative spreads, player props and period or half props. The sportsbook also offers odds boosts and enhanced promotions, increasing the appeal for bettors looking for added value. Despite the absence of a “Bet Builder” feature, this sportsbook caters to a wide range of betting preferences.

In-Play Betting

9.1

Pros & Cons

  • Extensive selection of in-play betting options in major and minor sports betting markets

  • Seamless process for placing live bets directly from the in-play interface

  • Instantly updated odds for real-time betting decisions

  • Easy navigation to find and access in-play betting options

  • Lack of customization options for the live betting interface

  • Absence of visualizations or live statistics for enhanced betting experience

  • No live streaming of events

  • No special promotions or bonuses for in-play betting

  • Inability to set up notifications or alerts for specific in-play events or odds changes

When it comes to in-play betting, 10bet Sportsbook offers an extensive selection of options, covering major and minor sports betting markets and leagues. Whether you’re interested in soccer, basketball, football, baseball, ice hockey, tennis, esports, rugby, cricket or Australian rules football, you’ll find a wide range of live betting opportunities to choose from.

While the platform does not allow customization of the live betting interface to display preferred information, placing live bets is a straightforward process. The in-play interface allows you to make bets directly without the need to navigate to a separate screen, ensuring a seamless and convenient betting experience.

Although the sportsbook lacks visualizations or live statistics to enhance the in-play betting experience, odds are updated instantly. This means you can stay up-to-date with the latest odds and make informed betting decisions without delay.

Unfortunately, live streaming of events is not available on this platform and there are currently no special promotions or bonuses specifically tailored for in-play betting. Additionally, setting up notifications or alerts for specific in-play events or changes in odds is not supported. Despite these limitations, finding and accessing in-play betting options is easy on 10bet’s platform, ensuring that you can quickly locate the live betting opportunities you’re interested in.

Props Betting

8.9

Pros & Cons

  • Hourly updates of prop bet options

  • Ability to request specific prop bets or odds

  • Lack of unique or creative prop bets

  • Absence of prop bet builder or custom prop betting feature

When it comes to prop betting, 10bet Sportsbook falls short in certain areas. While they offer a selection of prop bets, they do not provide unique or creative options that are not commonly found on other platforms. This may disappoint bettors seeking more unconventional and exciting prop betting opportunities.

Prop bet options are updated and made available on an hourly basis, ensuring reasonably up-to-date offerings before and during betting events. The sportsbook does not offer a prop bet builder or similar feature for creating custom prop bets though, limiting the level of personalization for bettors. One positive aspect is that bettors can request specific prop bets or odds from 10bet if they are not already available.

In terms of odds competitiveness, the sportsbook offers average odds for prop bets compared to other platforms. While not outstanding, they are in line with industry standards. Finding and accessing prop betting options on the platform is relatively average in terms of ease of use. The sportsbook provides a reasonable interface for locating and exploring prop betting opportunities.

It’s worth noting that 10bet does not offer any special promotions or bonuses specifically tailored for prop betting. Additionally, their variety of prop bets is limited compared to other sportsbooks, which may leave some bettors looking for more diverse options.

Future Bets

8.7

Pros & Cons

  • Wide range of futures betting options across multiple sports and leagues

  • Competitive odds for futures bets

  • Ability to request specific futures bets or odds

  • Easy accessibility to futures betting options on the platform

  • Limited unique or innovative futures bets compared to other sportsbooks

  • Absence of dedicated resources or tools for futures betting, such as expert analysis or predictions

This sportsbook offers a wide range of futures betting options across various sports and leagues, allowing bettors to place long-term bets on their favorite teams, players and events. One of the standout features is the competitiveness of the odds offered for futures bets. The sportsbook ensures that their odds are on par with other top sportsbooks, providing a fair and enticing betting experience for those interested in futures markets.

Finding and accessing futures betting options on the platform is easy. The sportsbook provides a user-friendly interface that allows bettors to navigate seamlessly and explore the available futures markets.

While 10bet may not offer unique or innovative futures bets, they do provide the opportunity for bettors to request specific futures bets or odds that may not be initially available. This level of customization adds a personalized touch to the betting experience.

Although 10bet does not provide specific resources or tools such as expert analysis or predictions for futures betting, their competitive odds and a huge range of options allow bettors to make informed decisions based on their own research and knowledge.

Customer Service

When it comes to customer service, 10bet stands out with its exceptional availability and responsiveness. With round-the-clock support, users can receive assistance at any time, ensuring peace of mind and timely resolutions to inquiries or issues.

The customer support team is highly responsive, providing instant replies and prioritizing promptness to deliver timely assistance. While there are no self-help resources available outside of customer support, the availability of 24/7 assistance compensates for this limitation. In this section, we delve into the availability, response time, self-help resources and the knowledge and professionalism of 10bet’s customer service. Continue reading to find out more.

Availability

7.1

Pros & Cons

  • 24/7 customer support availability

  • Instant responsiveness to inquiries

  • Timely assistance at any time

  • Lack of self-help resources or automated tools

When it comes to customer support, 10bet Sportsbook truly excels with its round-the-clock availability. Offering 24/7 customer support, users can have peace of mind knowing that assistance is just a message or call away, regardless of the time.

The sportsbook’s customer support team is highly responsive, providing instant replies to inquiries or issues. This promptness ensures that users receive timely assistance whenever they need it, enhancing the overall betting experience.

While there are no self-help resources or automated tools available outside of customer support, the availability of 24/7 support compensates for this limitation. Users can rely on the dedicated team to address their concerns promptly and effectively.

The overall quality and effectiveness of 10bet’s customer support during off-hours are highly commendable. Users can feel confident that their queries or issues will be resolved efficiently, contributing to a positive and satisfying betting experience.

Response Time

8

Pros & Cons

  • Quick response times within minutes

  • No unusually long wait times

  • Satisfactory response time for time-sensitive issues

  • Adequately staffed customer support

  • Live chat and phone support offer the fastest response times

  • None were found during our review process

When it comes to response time, the customer support of this sportsbook excels in providing swift assistance. Typically, they respond to inquiries or issues within minutes, showcasing their commitment to timely support.

There are barely any unusually long wait times for a response from customer support, as they consistently prioritize promptness, ensuring that users’ concerns are addressed promptly and efficiently. For time-sensitive issues that require a fast response, customer support has shown to be highly satisfactory. They understand the urgency of such matters and strive to provide timely resolutions, ensuring customer satisfaction.

In terms of staffing, 10bet’s customer support appears to be adequately equipped to handle the volume of inquiries and issues from users. Their efficient response times indicate a well-staffed team dedicated to addressing customer needs.

When conducting our 10bet review, we sent queries to customer service and collected real customer data and feedback to see how their customer service compares to other top-rated sportsbooks.

When comparing response times between the various customer support channels, it is evident that live chat and phone support offer the fastest response times. These channels enable users to receive immediate assistance and resolve their queries promptly.

FAQs and Self-Help Resources

8.2

Pros & Cons

  • Comprehensive FAQ section and self-help resources

  • Wide range of topics covered

  • Availability of quick solutions to common queries

  • Average ease of finding and accessing the resources

  • Poor organization and user-friendliness of the FAQ section

The sportsbook provides a comprehensive FAQ section and self-help resources on its platform, offering users the opportunity to find answers to common queries, which users can find without much effort. While they are available, the organization and user-friendliness of the FAQ section could be improved.

Although the FAQ section covers a wide range of topics related to the sportsbook and its services, the organization of the information is lacking. It can be challenging to navigate and locate specific answers quickly, but the presence of a comprehensive FAQ section is beneficial for users seeking quick solutions to their inquiries as it serves as a valuable resource for addressing common concerns and clarifying aspects of 10bets services.

Knowledge and Professionalism

8.5

Pros & Cons

  • Highly knowledgeable and professional customer support representatives

  • Accurate and helpful information is provided

  • Good understanding of 10bet's platform, features and services

  • Demonstrated empathy and understanding in addressing concerns or questions

  • Occasional instances where improvement is needed in empathy and understanding

The customer support representatives at 10bet are highly knowledgeable and professional. They consistently provide accurate and helpful information when addressing concerns or questions, showcasing their expertise in the platform, features and services offered. Their understanding of 10bet’s offerings is commendable, ensuring that users receive reliable assistance.

Representatives demonstrate empathy and understanding when dealing with concerns or questions, making users feel valued and supported. While there may be occasional instances where improvement is needed, overall, the representatives exhibit a high level of professionalism and knowledge.

Their ability to effectively communicate and provide reliable assistance contributes to a positive user experience. Users can trust that their inquiries will be handled with expertise and professionalism, enhancing their overall satisfaction with 10bet’s customer support. 

Security Protocols

When it comes to security, 10bet prioritizes user protection with a range of measures in place. The sportsbook implements SSL encryption, specifically RSA encryption, to secure user data and transactions, ensuring sensitive information remains confidential. Additional security measures, including secure network topology, intrusion prevention systems and regular audits, further safeguard user information. While 10bet lacks two-factor authentication (2FA), it maintains a strong security framework.

Proactive anti-fraud measures, KYC verification and a clean track record contribute to a secure betting environment. Users should also take their own precautions by using strong passwords and practicing online safety. In the sections below, we will provide more details about the security measures, two-factor authentication, anti-fraud measures and the KYC verification process implemented by 10bet.

Website Security

9.2

Pros & Cons

  • Implementation of SSL encryption (RSA) for data and transaction protection

  • Comprehensive security measures, including secure network topology and regular audits

  • No reported security breaches or unauthorized access incidents

  • Lack of two-factor authentication (2FA) for enhanced account security

The sportsbook prioritizes user security by implementing SSL encryption, specifically RSA encryption, to protect user data and transactions. This encryption ensures that sensitive information remains secure and confidential during transmission.

Rest Easy Knowing Your Sensitive Information is Protected at 10bet

In addition to SSL encryption, 10bet has implemented various other security measures to safeguard user data. These measures include a secure network topology with intrusion prevention and firewall systems, encrypted communication, authentication and access control and regular external and internal audit tests. These additional security measures enhance the overall protection of user information on the platform.

Based on 10bet’s commitment to security and the implemented measures, users can have a high level of confidence in the protection of their personal and financial information. The absence of any reported security breaches or unauthorized access incidents further demonstrates the effectiveness of these security measures.

While 10bet already maintains a robust security framework, the implementation of two-factor authentication (2FA) could further enhance user account security. 2FA adds an extra layer of protection by requiring users to provide a second form of verification, such as a code from a mobile app, in addition to their password.

Two-Factor Authentication (2FA)

5

Pros & Cons

  • Other security measures in place, including SSL encryption and security protocols

  • No support for two-factor authentication (2FA)

  • Ease of setup and usage cannot be evaluated due to the absence of 2FA

Unfortunately, 10bet currently does not offer two-factor authentication (2FA) options for added account security. 2FA is a widely recognized security feature that adds an extra layer of protection to user accounts by requiring a second form of verification in addition to a password.

While the absence of 2FA is a drawback, it’s important to note that 10bet still maintains other security measures, such as SSL encryption and other security protocols, to protect user data and transactions, but the implementation of 2FA would further enhance account security and provide users with greater peace of mind.

Anti-Fraud Measures

8.9

Pros & Cons

  • Proactive implementation of anti-fraud measures

  • Monitoring of site activity

  • Clear outlines of fraudulent activity

  • Prompt action against fraudulent behavior

  • No identified drawbacks in the anti-fraud measures

The sportsbook demonstrates a proactive approach to implementing anti-fraud measures to protect its users. This is a crucial aspect of any reputable platform, as it helps maintain a safe and secure environment for customers.

The sportsbook’s anti-fraud measures include monitoring site activity and having clear outlines of what constitutes fraudulent activity. By actively monitoring site activity, 10bet can detect suspicious behavior or potentially fraudulent activities and take appropriate action promptly. This level of vigilance is commendable and shows their commitment to protecting their users.

The presence of clear outlines regarding fraudulent activity is beneficial, as it helps users understand the expectations and guidelines set by the sportsbook. This transparency enables users to align their behavior accordingly and reduces the likelihood of unintentional violations.

10bet’s proactive approach, combined with monitoring and prompt action, indicates a strong commitment to preventing and addressing fraud. Users can feel reassured that 10bet takes the necessary steps to protect their accounts and financial information.

Know Your Customer (KYC)

8.9

Pros & Cons

  • Requirement of KYC verification

  • Standard documentation requirements (ID and proof of residence)

  • Processing of verification requests within a few days

  • Processing time could be faster

The sportsbook requires Know Your Customer (KYC) verification for its users, which is a standard practice in the online gambling industry. KYC verification helps ensure the security of user accounts and prevents fraudulent activities. The verification process is considered average in terms of ease of completion, requiring only to submit identification documents and proof of residence. These requirements are common for KYC verification and are aimed at confirming the user’s identity and address.

The sportsbook’s processing time for KYC verification requests is stated to be within a few days. While this timeframe is reasonable, it is worth noting that faster processing times could enhance user experience and convenience.

Overall, 10bet’s adherence to KYC verification demonstrates a commitment to maintaining a secure and compliant platform. The process seems straightforward, requiring standard documentation and the processing time is reasonable. Users should be prepared to provide the necessary documents and allow a few days for the verification process to be completed.

FAQs - 10bet Sportsbook

10bet is an offshore sports betting site that is based in Malta; because they are licensed and regulated in Malta, they are not bound to U.S. gaming laws and can be used anywhere in the country.

Yes. 10bet has a longstanding reputation among sports bettors and has the latest security measures in place to protect users’ data and transactions.

 

As a new user, 10bet will credit your account with a cash bonus of anywhere from 5% to 100% of your winnings after you fulfill the wagering requirements and associated rollover. Because this cash bonus refunds your stake, it is also referred to as a free bet bonus.

Withdrawal processing times vary at 10bet because of the broad range of payment options available for players. All requests can process in as little as one day; however, card and e-wallet withdrawals can take up to 2 business days and bank transfers can take up to 3 business days.

Yes, with three separate gambling authorities independently licensing 10bet, users do not have to worry about the legitimacy of the platform.

While 10bet does have a racebook where users can place bets on their favorite horse races, the sportsbook does not offer any live streaming of horse racing events.

Currently, 10bet Sportsbook does not offer any of their services to U.S. sports bettors.

Yes, in countries where 10bet is available, users can download the sportsbook app on iOs or Android, depending on the needs of their device.

Sportsbook Details
Book logo
  • Location Malta
  • Email Address support@10bet.com
  • Telephone Number +356 2778 0155
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