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Pinnacle Review

Established 1998

Visit Pinnacle
10
Best For
Professional Bettor 9.3
Withdrawal Methods 1st
In-Play Betting 1st
Welcome Bonus 1st
Types of Bets 1st
Trust 1st
Frequency of Odds Updates 1st
Last Updated: October 15, 2023 Reviewed By: Martin Green Fact Checked By: Eric Kelly

Is Pinnacle right for you?

If you’re in search of a sportsbook that offers high-quality odds, competitive lines and a no-frills approach to sports betting, Pinnacle may be what you’ve been waiting for. This operator has earned a strong reputation in the online gambling industry, and in our Pinnacle review, we uncover why bettors keep coming back.

Pinnacle Sportsbook is often praised for its focus on providing exceptional odds and how its betting options cater especially to experienced bettors. If you’re a player outside of the U.S., stay tuned to discover the rest of its great features and broad variety of sports betting markets.

Professional Bettor
?
Professional Bettor
Score Components:
20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures

Pinnacle stands as a compelling option for professional bettors who seek excellence and value in their sports betting endeavors. This renowned sportsbook has gained a strong reputation among professionals for its exceptional performance and unique features.

One of the key factors that sets Pinnacle Sports apart is its offering of reduced juice. This feature has become a game-changer for professional bettors, as it provides them with a distinct advantage in terms of betting value. By operating with reduced margins, the operator ensures that professionals can access highly competitive odds and maximize their potential returns on successful wagers.

The reduced juice model employed by Pinnacle Sportsbook eliminates the need for convoluted bonuses or promotions with restrictive terms. Instead, professionals can focus on analyzing the markets, making informed decisions and capitalizing on the best possible odds available. With Pinnacle’s reduced juice, professionals can enjoy a consistent edge, leading to long-term profitability.

Their commitment to offering high betting limits caters specifically to the needs of professional bettors. With the ability to place substantial wagers, professionals can execute their strategies effectively and take advantage of lucrative opportunities in various sports and events. Pinnacle’s dedication to maintaining a fair and transparent betting environment further solidifies its position as a top choice for these bettors. With a focus on competitive odds, reduced juice and high betting limits, the sportsbook empowers professionals to pursue their betting goals with confidence.

Seasoned Gambler 9.0
Seasoned Gambler
?
Seasoned Gambler
Score Components:
20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice

For seasoned gamblers seeking a reliable and trusted platform for their betting endeavors, Pinnacle stands tall as a formidable choice. Renowned in the industry, this sportsbook has consistently demonstrated its prowess in delivering a top-notch betting experience.

One of the key aspects that sets Pinnacle apart is its exceptional performance in the betting options category. With a vast array of sports and events to choose from, bettors can indulge in their passion for various sports, ranging from popular choices like football, basketball and soccer to niche options like esports and MMA. The sportsbook caters to the diverse interests of seasoned gamblers, ensuring there’s always something exciting to wager on.

Pinnacle Sportsbook’s reputation shines brightly for their odds. Known for offering competitive and favorable odds, they provide bettors with a distinct advantage. Their commitment to reduced juice lines further amplifies the value offered. This unique feature ensures that experienced bettors receive discounted lines, maximizing their potential returns. It’s a testament to the sportsbook’s dedication to providing value and an edge to their customers.

Pinnacle Sports understands the needs of seasoned gamblers when it comes to limits. They offer high betting limits, allowing experienced bettors to maximize their stakes and potential winnings. This accommodating approach caters to those who are serious about their gambling pursuits and seek a platform that can handle their betting ambitions.

20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice
Mobile Bettor 8.7
Mobile Bettor
?
Mobile Bettor
Score Components:
15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides

For mobile bettors seeking an exceptional betting experience, Pinnacle stands out as a reliable choice. With a focus on catering to the needs of mobile users, the sportsbook offers a range of features that make it an excellent option.

One of the key strengths of Pinnacle lies in its mobile speed and responsiveness. The platform’s mobile version is optimized to ensure quick loading times and smooth navigation, allowing bettors to access their favorite sports and place bets without any delays or interruptions.

In terms of sports variety, Pinnacle Sportsbook offers an extensive selection that caters to diverse interests. From popular sports like football, basketball and soccer to niche options such as esports and snooker, mobile bettors can explore a wide range of sports and find exciting betting opportunities.

To enhance the mobile betting experience further, Pinnacle Sports provides robust search and filter options. These tools enable bettors to quickly locate their preferred sports, leagues and specific events, saving them time and allowing them to focus on making informed betting decisions.

The user interface of the mobile platform is designed with simplicity and ease of use in mind. The intuitive layout and navigation make it effortless for bettors to find their way around, discover relevant markets and place bets seamlessly. The sportsbook’s commitment to user-friendly design ensures that mobile bettors can enjoy a hassle-free betting experience.

15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides
Professional Bettor 9.3
Professional Bettor
?
Professional Bettor
Score Components:
20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures

Pinnacle stands as a compelling option for professional bettors who seek excellence and value in their sports betting endeavors. This renowned sportsbook has gained a strong reputation among professionals for its exceptional performance and unique features.

One of the key factors that sets Pinnacle Sports apart is its offering of reduced juice. This feature has become a game-changer for professional bettors, as it provides them with a distinct advantage in terms of betting value. By operating with reduced margins, the operator ensures that professionals can access highly competitive odds and maximize their potential returns on successful wagers.

The reduced juice model employed by Pinnacle Sportsbook eliminates the need for convoluted bonuses or promotions with restrictive terms. Instead, professionals can focus on analyzing the markets, making informed decisions and capitalizing on the best possible odds available. With Pinnacle’s reduced juice, professionals can enjoy a consistent edge, leading to long-term profitability.

Their commitment to offering high betting limits caters specifically to the needs of professional bettors. With the ability to place substantial wagers, professionals can execute their strategies effectively and take advantage of lucrative opportunities in various sports and events. Pinnacle’s dedication to maintaining a fair and transparent betting environment further solidifies its position as a top choice for these bettors. With a focus on competitive odds, reduced juice and high betting limits, the sportsbook empowers professionals to pursue their betting goals with confidence.

20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures
Casual Bettor 9.0
Casual Bettor
?
Casual Bettor
Score Components:
20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources

For casual bettors looking for a reliable and user-friendly platform, Pinnacle emerges as a shining star. This platform has garnered a reputation for its exceptional performance and ability to cater to the needs of casual bettors, ensuring an enjoyable and seamless betting experience.

One of the standout features of the sportsbook is its remarkable ease of use. Navigating the platform is a breeze, with a user-friendly interface that simplifies the betting process. Whether you’re a novice or a seasoned bettor, Pinnacle provides an intuitive and straightforward experience, allowing you to focus on the excitement of placing your bets.

Diving into the types of bets available, Pinnacle Sports leaves no stone unturned. From traditional moneyline bets to more intricate options like parlays and teasers, the sportsbook offers a comprehensive range of bet types to cater to the diverse preferences of casual bettors. This breadth of options ensures that every bettor can find their preferred betting style.

When it comes to sports variety, Pinnacle truly shines. They cover an extensive range of sports, from popular choices like football, basketball and tennis to niche options like darts and table tennis. The sportsbook’s dedication to providing a wide array of sports ensures that casual bettors can explore different avenues and find excitement in their preferred sporting events.

Pinnacle Sportsbook’s promotional offerings add an extra layer of appeal for casual bettors. From welcome bonuses to special promotions for major sporting events, the operator keeps its finger on the pulse of what bettors desire. These promotions provide opportunities to enhance your betting experience and potentially increase your winnings.

20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources
Bonus Hunter 8.7
Bonus Hunter
?
Bonus Hunter
Score Components:
20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency

For bonus hunters seeking a unique and advantageous betting experience, Pinnacle emerges as a great choice. While it may not provide conventional welcome bonuses, it offers an alternative approach that sets it apart.

Pinnacle Sportsbook caters to bonus hunters through its reduced juice lines, a feature that presents a compelling alternative to traditional bonuses. With reduced juice lines, bettors can enjoy enhanced value with every wager they place. This is achieved through lower bookmaker margins, meaning bettors can benefit from better odds and higher potential returns on their winning bets.

Unlike typical bonuses that come with wagering requirements and restrictions, Pinnacle Sports’ reduced juice lines offer a more straightforward and transparent way to maximize winnings. By taking advantage of these reduced margins, bonus hunters can make the most of their betting strategies and capitalize on favorable odds across a wide range of sports and markets.

The concept of reduced juice lines aligns perfectly with the mindset of bonus hunters who seek to optimize their betting outcomes. Instead of being tied down by intricate bonus terms, bettors can focus on leveraging the competitive odds provided by Pinnacle, ultimately leading to long-term profitability.

20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency
Niche Sports Fan 8.8
Niche Sports Fan
?
Niche Sports Fan
Score Components:
15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

For the niche sports fan, Pinnacle is an ideal destination that caters to their unique interests and passions in the world of sports betting. It stands out for its exceptional performance and diverse offerings.

One of the key attractions for niche sports enthusiasts is the sportsbook’s extensive selection of prop bets. Pinnacle recognizes the fervor surrounding obscure sports and provides a comprehensive range of prop bets on events taking place across the globe. This allows niche sports fans to delve deeper into their favorite sports, exploring various betting opportunities beyond traditional outcomes.

Moreover, Pinnacle Sportsbook showcases a remarkable depth of esports markets, further solidifying its appeal to the niche sports fan. With the growing popularity of esports, the operator embraces this trend by offering an impressive array of markets for enthusiasts to engage with. From popular esports titles to emerging competitions, Pinnacle ensures that niche sports fans have ample opportunities to bet on their favorite gaming events.

Aside from prop bets and esports, their dedication to providing a wide variety of sports enhances its allure for niche sports fans. Whether it’s lesser-known sports, regional tournaments or niche leagues, Pinnacle Sports strives to include a broad range of sports options. This allows fans to immerse themselves in their preferred sports, explore different betting possibilities and showcase their expertise in specialized areas.

Pinnacle’s comprehensive coverage extends to its futures market, capturing the imagination of niche sports enthusiasts. With an array of futures bets available, fans can take a long-term approach to their betting strategies, predicting outcomes and reaping the rewards of their foresight.

15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

reputation

Pinnacle Sportsbook has long established a strong reputation in the online sports betting industry. Since its inception in 1998, it’s earned the trust of countless bettors across the world. The online sportsbook has continually expanded its offerings to provide an ample array of sports and betting markets, satisfying all types of gamblers over the course of its operation.

Several factors stand out when evaluating Pinnacle’s reputation, and we delve further into them below. 

Trust

10

Pros & Cons

  • Licensed and regulated in multiple countries

  • Long-standing operation with a proven track record

  • Timely payouts and honoring of winning bets

  • Clear, transparent and user-friendly terms and conditions

  • Participation in third-party mediation services for dispute resolution

  • None were identified

Establishing trust is crucial when choosing a sportsbook, and Pinnacle excels in that regard. With a reputable gaming authority license in Curacao, it has operated since 1998, boasting a proven track record. Timely payouts and honoring winning bets are the norm, without any unresolved complaints or disputes.

The sportsbook’s transparent terms and conditions are easy to understand, ensuring users are fully aware of their rights and responsibilities. In the rare event of an issue, they participate in third-party mediation services, working with Bookmakers Review to resolve customer complaints.

With its long-standing presence, commitment to fair play and reliable practices, Pinnacle Sports is a trusted platform for sports betting.

Pinnacle Licensing & Regulation

Though it is headquartered and licensed in Curacao, Pinnacle holds licenses and is regulated in several other countries, including Canada, Italy, Malta and Sweden. In Canada, it is licensed by the Alcohol and Gaming Commission of Ontario. Ultimately, Pinnacle Sports prioritizes compliance with local laws and regulations, further enhancing its credibility and trustworthiness among bettors internationally.

Customer Satisfaction

8.5

Pros & Cons

  • Responsive and proactive approach to customer complaints

  • Moderate-to-high overall customer satisfaction rating

  • Limited engagement on social media

  • Mixed reviews from independent sources and customer testimonials

Customer satisfaction is an important aspect to consider when evaluating a sportsbook, and Pinnacle strives to meet the needs of its users. While their social media presence exists, engagement with customers is limited. Independent reviews and customer testimonials offer a mixed perspective, with varying experiences and levels of trust in the sportsbook’s services, while the overall customer satisfaction rating on review platforms and surveys remains moderate to high.

One area where Pinnacle Sportsbook shines is in handling customer complaints and negative feedback. They are responsive and proactive, actively engaging with BookmakersReview.com to address and resolve any customer concerns. This commitment to resolving issues demonstrates their dedication to customer satisfaction.

While the sportsbook may benefit from further enhancing their social media engagement and addressing mixed reviews, their responsiveness and proactive approach to resolving customer complaints contribute to an overall positive customer experience.

PINNACLE BANKING AND PAYOUTS

Pinnacle Sportsbook accepts a plethora of deposit and withdrawal options in addition to supporting a variety of cryptocurrencies. The operator provides players with flexibility, convenience and secure transactions, allowing them to find their accounts with ease using their preferred payment method.

Take a look at the following sections to understand the variety of banking options available and their associated policies.

Cryptocurrency Options

9.2

Pros & Cons

  • Support for popular cryptocurrencies

  • Easy and user-friendly deposit and withdrawal process

  • Quick processing times for cryptocurrency transactions

  • Slightly higher fees for cryptocurrency deposits and withdrawals

  • No exclusive promotions or bonuses for cryptocurrency users

For users who prefer to use cryptocurrencies, Pinnacle offers support for deposits and withdrawals with popular options such as BTC, Litecoin and Tether. This inclusion of cryptocurrencies provides an additional level of convenience and flexibility for users looking to transact with digital assets.

The process of depositing and withdrawing funds using cryptocurrencies on the sportsbook’s platform is straightforward and user-friendly. Users can easily navigate the necessary steps, making it a seamless experience for both beginners and experienced cryptocurrency users.

There are fees associated with cryptocurrency deposits and withdrawals that are slightly higher compared to some other sportsbooks in the market. However, the convenience and benefits of using cryptocurrencies may outweigh these additional costs for users who value the security and anonymity provided by digital currencies.

One notable advantage of using cryptocurrencies is the quick processing times. Deposits and withdrawals are typically processed within minutes, allowing users to swiftly access their funds or start placing bets without delays.

It’s worth mentioning that Pinnacle Sportsbook does not currently offer exclusive promotions or bonuses specifically for users who transact with cryptocurrencies, but users can still benefit from the regular promotions and bonuses available on the platform.

Pinnacle Deposit Methods

9

Pros & Cons

  • Wide variety of 27 deposit options

  • Diverse payment methods, including credit/debit cards, e-wallets and bank transfers

  • Instant processing of deposits

  • Fees associated with deposits

Pinnacle offers a wide variety of deposit options, providing users with 27 different methods to choose from – the most popular of which are listed in the table below. These options encompass diverse payment methods, including credit/debit cards, e-wallets, bank transfers and other convenient options. This extensive range ensures that users can select a deposit method that suits their preferences and needs.

Deposit Method Minimum Maximum Fee
Visa €20 €5,000 Free
Neteller €10 Transaction: ‎ €37,500 Free
Skrill €10 Based on provider account limits Variable
Paysafe Card €25 Transaction: ‎ €250 Variable
Bitcoin €5 Transaction: ‎ €50,000 Variable
Bank Transfer €100 No maximum Variable
EcoCard €10 Based on provider account limits Free
WebMoney €10 Transaction: ‎ €19,000 Variable

It’s important to note that there are fees associated with making deposits at the sportsbook. While these fees are reasonable and comparable to those of other sportsbooks, it’s still worth considering the impact on the overall value of deposits. Users should take into account these fees when planning their deposit amounts.

One notable advantage is the quick processing time for deposits. Deposits are processed instantly, allowing users to have the funds available for immediate use on the platform. This efficiency eliminates any unnecessary delays, enabling users to start placing their bets without waiting for their deposits to be credited.

Withdrawal Methods

9

Pros & Cons

  • Many diverse withdrawal options

  • Swift processing and completion of withdrawal requests

  • Reasonable withdrawal fees

  • Fees associated with withdrawals

Pinnacle offers a solid range of withdrawal options, ensuring users have flexibility when it comes to cashing out their winnings. These options encompass a diverse selection, including credit/debit cards, e-wallets, bank transfers and other convenient methods.

Withdrawal Method Minimum Maximum Fee
Litecoin €10 Transaction: ‎ €50,000 €10
Visa/Mastercard €20 Transaction: ‎ €5,000 €12
USDT Tether €450 Transaction: ‎ €82,500 €10
Bitcoin €10 Transaction: ‎ €50,000 €10
MuchBetter €10 Based on account limits at payment provider €12
AstroPay €5 Transaction: ‎ €8,000 €12
Paysafecard €25 Based on account limits at payment provider €12
Bank Wire €15 No maximum €20
NETELLER €10 Transaction: ‎ €37,500 €12
Skrill €10 Transaction: ‎ €50,000 €12

The availability of multiple withdrawal options caters to different user preferences and provides a seamless experience.

One notable advantage is the efficient processing times for withdrawal requests. The sportsbook prioritizes swift completion of withdrawals, with most requests being processed and completed within hours. This quick turnaround time allows users to access their funds promptly, enhancing their overall experience on the platform.

While there are fees associated with making withdrawals, they fit the industry average and are reasonable when compared to other sportsbooks. Users should be mindful of these fees when planning their withdrawal amounts, but they should not significantly impact the overall value of the withdrawals.

Currency Options

8.9

Pros & Cons

  • Support for a wide range of currency options

  • Convenient and hassle-free transactions in users' preferred currencies

  • Clear understanding of wagers without the need for currency conversions

  • Fees associated with currency conversions

Pinnacle Sportsbook supports a wide range of currency options, providing users with flexibility and convenience when it comes to their preferred currency. With a total of 17 different currency options, including popular choices like USD, CAD, EUR, GBP, AUD, NZD, JPY, MXN, HKD and SEK, users from various regions can easily transact in their local currencies.

When it comes to currency conversions, it’s important to note that there are fees associated with such transactions on the sportsbook’s platform. While the fees exist, they are in line with industry standards and comparable to other sportsbooks in the market.

Having a diverse selection of currency options allows users to engage in betting activities without the hassle of dealing with conversions or potential losses due to fluctuating exchange rates. By transacting in their native currencies, users can have a clearer understanding of their wagers and avoid any confusion related to currency conversions.

Bitcoin Deposit Guides

7.7

Pros & Cons

  • Availability of help resources and guides for using cryptocurrencies

  • Easy access to the provided resources

  • Support for secure and efficient crypto transactions

  • Could use a guide specifically tailored for first-time crypto users

For users interested in using cryptocurrencies like Bitcoin at Pinnacle, helpful resources and guides are available to provide assistance. These resources aim to educate users on the process of using cryptocurrencies for deposits and withdrawals, ensuring a smooth and secure experience.

Finding and accessing these help resources or guides is easy, as they are readily available on the sportsbook’s platform. Users can easily navigate to the designated section or access the guides through intuitive links or menus.

While the existing help resources cover the necessary information for using cryptocurrencies, there is room for improvement. Specifically, a guide tailored for first-time crypto users would be a valuable addition. Such a guide could provide step-by-step instructions, tips and best practices for individuals who are new to the world of cryptocurrencies. By addressing the unique needs and concerns of beginners, Pinnacle Sportsbook can further enhance its support for users looking to explore cryptocurrencies.

betting odds

Pinnacle Sports stands out from many other sites in offering competitive odds, higher bet limits and a vast selection of betting options. Its high limits provide a unique advantage, allowing players to place larger wagers to receive substantial winnings. Overall, Pinnacle features a diverse range of sports events and markets to cater to the preferences of all types of bettors. 

Betting Limits

9.8

Pros & Cons

  • Favorable minimum and maximum bet limits catering to various bettor preferences

  • Ability to request an increase in bet limits or exceptions

  • Higher bet limits compared to other sportsbooks

  • Easy access to information about bet limits on the website

  • Lower limits imposed on less popular sports or leagues

Pinnacle Sportsbook offers favorable bet limits that cater to a wide range of bettors. The minimum bet limit of $1 allows for accessibility, while the maximum bet limit of $50,000 provides high rollers with significant betting opportunities.

Different bet limits are in place for specific sports, leagues or events, ensuring tailored betting experiences. Users can request increased bet limits or exceptions, granting customization for higher wagering. Lower limits may be imposed on less popular sports or leagues.

Compared to other sportsbooks, Pinnacle provides much higher bet limits, attracting seasoned bettors and high-stakes gamblers. Responsible gambling is encouraged, allowing users to set personal deposit, loss or wager limits. Information about bet limits is easily found on the website, ensuring transparency and clarity.

Competitiveness of Odds

9.7

Pros & Cons

  • Comparable odds to other sportsbooks

  • Ability to request specific odds or lines

  • Competitive odds for parlay/accumulator bets

  • Cash-out options for straight and parlay bets

  • Diminished competitiveness compared to their previous lower-juice odds reputation

  • Absence of bet cancellation options

The odds offered by Pinnacle are generally similar to those found on other platforms. While they may not stand out as the best in terms of competitiveness, they still provide a solid betting experience. For bettors seeking specific odds or betting lines that are not initially available, the sportsbook accommodates requests, allowing for some degree of customization.

When it comes to parlay/accumulator bets, the odds offered by this sportsbook remain competitive, providing opportunities for bettors looking to maximize their potential winnings.

The table displays the vigorish percentage charged per American sports league from some of the top online sportsbooks, as displayed by BMR Odds.

Sportsbook AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 5.52% 4.74% 4.69% 4.76% 4.75% 9.81% 4.38%
BetOnline 4.41% 4.72% 5.65% 4.76% 5.07% 3.72% 2.51%
Bookmaker 4.62% 4.73% 5.75% 4.76% 4.76% 3.58% 4.17%
Bovada 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Bodog 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Everygame 4.31% 4.73% 4.74% 4.76% 4.75% 3.16% 4.16%
Heritage Sports 3.82% 3.97% 4.49% 3.89% 4.11% 3.08% 3.41%
JustBet 4.55% 4.74% 5.7% 4.76% 4.76% 3.22% 4.13%
MyBookie 5.01% 5.34% 4.99% 4.76% 3.41% 6.51% 5.04
Pinnacle 3.65% 2.82% 4.82% 4.29% 4.29% 4.47% 2.75%
WagerWeb 4.51% 4.74% 4.91% 4.72% 4.72% 3.70% 4.29%
Resources:

Previously known for their lower-juice odds, Pinnacle’s competitiveness has slightly diminished over time. While still offering competitive odds, there are instances where shopping around may yield better lines, especially for games with odds of -200 or less in baseball.

Additionally, Pinnacle Sports offers cash-out options for straight and parlay bets, allowing bettors to secure profits or minimize losses before the conclusion of an event. Cash-out is not available for live bets, however.

Bet cancellation options, on the other hand, are not provided by this sportsbook. Once a bet is placed, it cannot be canceled.

Frequency of Odds Updates

9.6

Pros & Cons

  • Rapid response time in updating odds within minutes

  • Similar speed of odds updates compared to other sportsbooks

  • Provides up-to-date information for informed wagering decisions

  • Absence of special tools or features for monitoring odds updates

  • Lack of resources or analysis to assist users in understanding odds changes

Pinnacle Sportsbook demonstrates a commendable response time in updating its odds, typically within minutes of market changes or news. This ensures that bettors have access to the most up-to-date information when making their wagering decisions.

It’s also worth noting that Pinnacle does not offer specific resources or analysis to help bettors understand and react to odds updates. It relies on the users’ own knowledge and research.

Pinnacle Odds Updates vs. Other Sportsbooks

The table below shows how often Pinnacle updates their betting odds for the most popular American sports leagues.

Book AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 0.40 0.12 0.11 0.51 0.48 0.75 0.44
BetOnline 0.50 0.15 0.14 0.79 0.44 0.86 0.63
Bookmaker 0.57 0.21 0.27 0.76 0.63 1.01 0.51
Bovada 0.28 0.09 0.10 0.43 0.38 0.40 0.30
Bodog 0.28 0.09 0.10 0.43 0.38 0.40 0.30
Heritage 0.35 0.09 0.11 0.48 0.44 0.61 0.38
JustBet 0.57 0.21 0.27 0.77 0.63 1.05 0.52
Pinnacle 1.13 0.33 0.11 2.61 0.75 1.77 1.08
WagerWeb 0.38 0.11 0.11 0.59 0.49 0.59 0.37

*Odds updates per hour

In comparison to other sportsbooks, the speed of odds updates is similar, indicating that the platform is efficient in keeping pace with market fluctuations. While the sportsbook does not provide special tools or features for monitoring odds updates, such as notifications or alerts, the timely updates themselves serve as a reliable source of information. 

The below table shows how many times Pinnacle Sportsbook updates their odds on a game, based on full game markets.

Book AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 6.67 10 8 5 3 9 5
BetOnline 15.17 21 16 15 9 16 14
Bookmaker 17.50 28 32 12 11 16 6
Bovada 6.83 11 9 7 4 6 4
Bodog 6.83 11 9 7 4 6 4
Heritage 7.67 9 7 7 6 10 7
JustBet 17.67 28 32 12 11 17 6
Pinnacle 30.17 44 29 42 15 31 20
WagerWeb 9.50 15 10 9 7 9 7

As you can see, Pinnacle offers one of the most dynamic odds boards in the industry, offering ample updates on all sports, even hockey, which often gets left out in the cold.

Parlay Betting

9.7

Pros & Cons

  • Easy and straightforward process for building and placing parlay/accumulator bets

  • Competitive options for parlay/accumulator betting compared to other sportsbooks

  • Generous maximum limit of $250,000

  • No specific resources or tools provided for parlay/accumulator betting

Pinnacle offers convenient and accessible parlay/accumulator betting options, allowing bettors to combine multiple selections into a single wager. Placing a parlay/accumulator bet on the platform is straightforward and user-friendly, ensuring a seamless betting experience.

While the sportsbook does not provide specific resources or tools for parlay/accumulator betting, such as expert picks or predictions, the simplicity of the platform makes it easy for users to create and place their bets independently.

Compared to other sportsbooks, the parlay/accumulator betting options are slightly better, providing bettors with competitive opportunities and higher limits to maximize their potential winnings.

Maximum Parlay Payouts

Especially for parlay enthusiasts, it is essential to be aware of the maximum payout limitations set by the operator. Pinnacle Sportsbook sets a high limit of $250,000 for the maximum accumulated winnings of one or multiple bets in a single calendar day.

This restriction stands in stark contrast to other sites, where payout limits tend to be fairly lower. This allows bettors to boost their profits and enjoy greater financial rewards.

Overnight Odds

9

Pros & Cons

  • Availability of overnight odds for upcoming events

  • Allows bettors to plan and secure favorable odds in advance

  • Average competitiveness of overnight odds compared to other sportsbooks

  • Limitations on the types of bets or sports for which overnight odds are available

Pinnacle provides overnight odds, allowing bettors to access and place bets on upcoming events in advance. This feature is particularly beneficial for bettors who prefer to strategize and secure favorable odds ahead of time.

In terms of competitiveness, the sportsbook’s overnight odds are considered average compared to other sportsbooks. While they offer early lines, they may not always stand out as the most advantageous in the market.

The following table shows how early (in hours) odds are available before the game starts.

Book AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 60.00 148 133 19 20 18 22
BetOnline 61.67 129 137 25 28 23 28
Bookmaker 62.83 144 137 23 26 23 24
Bovada 58.83 119 136 23 25 22 28
Bodog 58.83 119 136 23 25 22 28
Heritage Sports 60.00 125 136 22 25 23 29
Pinnacle 61.50 141 136 22 24 21 25
WagerWeb 60.00 125 136 22 25 23 29

*Displayed in hours

It’s important to note that the availability of overnight odds may vary depending on the popularity of the sport. The more popular sports tend to have their lines posted faster, while less popular sports may have delayed overnight odds.

Overall, Pinnacle Sports’ offering of overnight odds is similar to those of other sportsbooks, providing bettors the opportunity to plan their bets in advance and potentially capitalize on favorable early lines.

Reduced Juice

10

Pros & Cons

  • Availability of reduced juice or lower margins on certain sports or events

  • Consistent offering of reduced juice throughout the betting experience

  • Slightly better odds for reduced juice bets compared to standard odds

  • Reduced juice offerings may vary in competitiveness compared to other sportsbooks

Pinnacle Sportsbook offers reduced juice or lower margins on certain sports or events, providing bettors with potentially better value and higher payouts, although the competitiveness of their reduced juice offerings compared to other sportsbooks may vary.

In some cases, Pinnacle’s reduced juice offerings are similar to those of other sportsbooks, offering competitive odds and favorable margins, though there are instances where their reduced juice may be slightly worse compared to other platforms. It’s important for bettors to compare odds and shop around to ensure they’re getting the best value.

Finding and accessing reduced juice betting options on the sportsbook’s platform is considered average in terms of ease. Bettors should be able to locate these options without significant difficulty, but the process may not be exceptionally streamlined.

One advantage of Pinnacle Sports’ reduced juice offering is its consistency. The reduced juice is available on a consistent basis, rather than being limited to certain periods or events. This allows bettors to potentially take advantage of better odds and lower margins throughout their betting experience.

Usability and Design

Pinnacle’s website is designed with user experience in mind. Its user-friendly interface enables both experienced and novice bettors to navigate the site easily across devices. The intuitive layout and clear organization of information allow users to find their desired sports events, betting markets and account settings without any hassle.

User Experience

9.1

Pros & Cons

  • Very easy overall ease of use

  • Excellent platform performance on various devices

  • Customizable features and options for personalized experience

  • Seamless access and usage across different devices

  • Easy switch between preferred odds formats

  • Lack of accessibility features for users with disabilities

Pinnacle’s platform is highly regarded for its ease of use, making it a user-friendly choice for bettors. The platform’s performance is excellent, particularly on Apple and Android devices, as well as desktop computers. Navigating between different sports, leagues and events is effortless, and finding specific betting options or markets is easy.

The website offers customizable features and options for personalized recommendations, enhancing the user experience. Accessing and using the platform on different devices is seamless. Compared to other sportsbooks, Pinnacle Sports’ ease of use is much better.

Users can switch between preferred odds formats easily. The only negative for Pinnacle is that it currently lacks accessibility features for users with disabilities.

Pros & Cons

  • Very easy to find specific sports, leagues and events

  • Advanced search and filter options available

  • Quick and accurate results

  • Customizable search and filter preferences

  • Unique "All Favorites" tab for preferred sports

  • Seamless performance across different devices

  • No dedicated tutorials or help resources for search and filter options

The platform’s search and filter options greatly enhance the user experience by making it easy to find specific sports, leagues and events.

The search and filter options are intuitive and provide quick and accurate results. Users can customize their search and filter preferences, allowing for personalized and efficient browsing in the future.

The platform’s unique feature of an “All Favorites” tab allows users to set their preferred sports for quick access. The search and filter options work seamlessly across different devices, ensuring a consistent experience. Users have not encountered any limitations or issues while using these options.

While there are no specific tutorials or help resources dedicated to the search and filter options, their straightforward design and functionality make them easy to use without additional guidance.

Speed and Responsiveness

8.4

Pros & Cons

  • Very fast platform with instant page loading and updates

  • Rare technical issues or downtime

  • Instant processing of bets and account balance updates

  • Highly responsive in-play betting feature

  • No specific features or functions mentioned that could affect speed or responsiveness

The sportsbook’s platform excels in terms of speed and responsiveness, providing users with a seamless betting experience. The platform is very fast, with pages loading instantly and updates occurring in real-time. Even during high-traffic periods or events, the website maintains its quick performance.

The below chart compares how Pinnacle performs against other top online sportsbooks based on their GTmetrix scores.

Book GTmetrix Grade Performance Score LCP Blocking Time CLS
BetOnline D 67% 1.3s 409ms 0.05
Bookmaker E 44% 3.4s 204ms 0.4
Bovada D 58% 2.6s 69ms 0.55
Bodog D 58% 2.6s 69ms 0.55
BetAnySports B 85% 714ms 70ms 0.19
Everygame B 82% 2.2s 78ms 0
BetUS D 83% 3.1s 111ms 0
Heritage Sports E 49% 8.9s 0ms 0.23
JustBet E 78% 3.8s 62ms 0.52
MyBookie A 93% 1.3s 13ms 0
Pinnacle F 27% 4.1s 628ms 0.3
WagerWeb D 51% 2.1s 385ms 0.72

Users rarely encounter any technical issues or downtime while using the platform. Bets are processed promptly and account balances are updated instantly, ensuring that users have a smooth transactional experience. The in-play betting feature is highly responsive, allowing users to place bets without any delays. Overall, Pinnacle’s platform sets a high standard for speed and responsiveness, contributing to a positive user experience.

Tutorial or Help Resources

8

Pros & Cons

  • Comprehensive tutorial and help resources covering various topics

  • Extensive help with account management, verification, payments and withdrawals, betting, bonuses, social media, technology, rollovers and live scores

  • Easy access and navigation to the tutorial and help resources

  • Specific resources available for new or inexperienced bettors

  • Lack of multimedia elements such as videos or interactive guides

Pinnacle provides comprehensive tutorials and help resources to assist users in navigating the platform and understanding the betting process. The resources cover a wide range of topics, including account management, verification, payments and withdrawals, betting, bonuses, social media, technology, rollovers and live scores. This extensive coverage ensures that users can find assistance for various aspects of their betting experience.

Accessing and navigating the tutorials and help resources is very easy, enhancing the user experience, although the absence of multimedia elements such as videos or interactive guides may limit the visual learning experience. Nonetheless, the presence of tutorials and help resources specifically designed for new or inexperienced bettors is a valuable addition.

Multilingual Support

9

Pros & Cons

  • Support for multiple languages

  • Full translation and localization of all platform features and functions

  • Customer support available in multiple languages with consistent response times and quality

  • Tutorial and help resources available in all supported languages

  • None identified

Pinnacle Sportsbook offers support for multiple languages, allowing customers to bet in 16 different languages. The platform allows users to switch between languages, although the ease of language switching is rated as average. All features and functions of the platform are fully translated and localized for each supported language, ensuring a seamless betting experience for users regardless of their preferred language.

Customer support is provided in multiple languages, and the response times and quality of support are consistent across all supported languages. Tutorial and help resources are also available in all supported languages, further enhancing accessibility and understanding for users. Pinnacle’s multilingual support is highly praised and considered much better compared to other sportsbooks.

Promotions and Bonuses

When it comes to promotional offers and bonuses, Pinnacle Sports takes a different approach unlike that of other sportsbooks. Instead of bombarding users with flashy and extravagant promotions, Pinnacle focuses on consistently offering better odds and higher payouts through its low-margin model. Read on for more details as we explore the operator’s bonus landscape.

Welcome Bonus

9.4

Pros & Cons

  • None identified

  • No welcome bonus offered

Pinnacle Sportsbook does not offer a welcome bonus for new users. Instead, they have transitioned to a consistent reduced-margin pricing model for all users, bringing their overall score to 5 on bonus classification alone, though many argue reduced juice are more valuable than a one-off bonus. This means that all users can benefit from lower margins on their bets, resulting in potentially better odds and payouts.

As there are other sportsbooks that do offer welcome bonuses, the absence of one in this case is considered a disadvantage. Users miss out on the opportunity to receive a bonus when signing up and making their first deposit. Therefore, in terms of welcome bonuses, Pinnacle’s offering is rated as much worse in contrast to other sports betting sites.

Understanding Reduced-Margin Pricing at Pinnacle

Unlike many other sportsbooks that rely on higher profit margins, Pinnacle operates with a lower-margin model. This means that the bookmaker takes a smaller percentage of each wager as profit, allowing them to offer more favorable odds and higher payouts to their customers. Overall, the reduced juice at Pinnacle Sports enables users to make informed decisions when placing their bets and take advantage of the value that may not be found elsewhere. 

Wagering Requirements

8.1

Pros & Cons

  • None identified

  • Varied wagering requirements for previous promotions

  • Limited transparency and tools for tracking progress towards meeting requirements

  • Limited flexibility with wagering requirements

Since Pinnacle is not currently offering bonuses, there are no specific wagering requirements for promotions. In general, the clarity and transparency of wagering requirements for promotions and bonuses can vary. It is important to carefully review the terms and conditions associated with any promotional offers to understand the specific requirements.

While the sportsbook may have provided wagering requirements for previous promotions, there are currently no tools or resources to help users track their progress towards meeting such requirements.

It’s worth noting that Pinnacle Sport’s focus is on their reduced juice, which means they prioritize offering competitive odds and value to all customers, rather than providing bonuses with associated wagering requirements.

Loyalty Program

7.6

Pros & Cons

  • None identified

  • No loyalty or VIP program

  • Lacks the benefits and rewards associated with such programs

This sportsbook does not offer a loyalty or VIP program for its users, which is a notable absence compared to other sportsbooks in the industry. Loyalty or VIP programs are designed to reward and incentivize loyal customers, providing them with exclusive benefits, personalized offers and enhanced experiences. These programs are highly valued by bettors who seek additional perks and incentives beyond the standard offerings. By not having a loyalty or VIP program, Pinnacle may be at a disadvantage in attracting and retaining customers who value these types of rewards.

While Pinnacle Sportsbook is known for its competitive odds and reduced juice, the absence of a loyalty program may impact the overall customer experience for those who enjoy being rewarded for their ongoing loyalty.

Sports and Market Coverage

Pinnacle stands out for its exceptional range of sports and markets, providing something for every sports betting enthusiast. Aside from the usual selection of well-known sports, it also offers betting opportunities on niche options such as esports. Bettors can enjoy an array of traditional markets including futures, live bets, prop bets and even Asian handicaps and point spreads.

Variety of Sports

8.4

Pros & Cons

  • Wide coverage of both professional and collegiate leagues and events

  • Impressive selection of over 20 sports

  • Comprehensive coverage of soccer from major and minor leagues worldwide

  • Extensive coverage of basketball across multiple countries

  • None identified

Pinnacle offers a wide variety of sports to cater to the diverse interests of bettors. With coverage of both professional and collegiate leagues and events, it ensures that users can bet on their favorite teams across different levels of competition. The platform boasts an impressive selection of well over 20 sports, providing ample options for bettors to explore. One notable highlight is their comprehensive coverage of soccer, encompassing major and minor leagues from all over the world. Basketball enthusiasts will also appreciate the extensive coverage of the sport across multiple countries.

In addition to mainstream sports, this sportsbook goes the extra mile by offering special event coverage, including prestigious tournaments like the Olympics. They also embrace the emerging popularity of esports, allowing betting on leagues such as League of Legends, CS:GO and Dota 2, among others. This inclusion of esports caters to the growing interest in competitive gaming among a broad range of bettors.

Pinnacle Sportsbook doesn’t neglect non-sporting events either, providing betting options on politics and entertainment. This feature adds an extra layer of excitement and engagement for those seeking to wager on events beyond the realm of traditional sports.

Types of Bets

9.7

Pros & Cons

  • Availability of popular betting options like Asian handicaps and player props

  • Generous maximum payout for single bets or parlays/accumulators

  • Cash-out and partial cash-out options for added control

  • Ability to create custom bets or request specific odds

  • Features like "Bet Builder" for personalized betting experiences

  • Extensive range of betting markets for major events

  • No odds boosts or enhanced odds promotions

Pinnacle Sports offers a comprehensive range of betting options, including popular choices like Asian handicaps and point spreads. Bettors can also place bets on individual player performances, adding a more granular approach to their wagering experience. With a maximum payout of $250,000 for single bets or parlays/accumulators, the platform attracts users looking for bigger rewards.

The availability of cash-out and partial cash-out options provides flexibility and control over bets. Bettors can also create custom bets or request specific odds, enhancing their personalized betting experience.

The platform offers a diverse selection of betting markets, with over 100 options available for major events. Although odds boosts or enhanced odds promotions are not provided, the breadth and flexibility of betting options compensate for this absence.

In-Play Betting

9.1

Pros & Cons

  • Extensive selection of in-play betting options, covering professional leagues and popular sports

  • Customizable live betting interface for a personalized experience

  • Visualizations and live statistics enhance the in-play betting experience

  • Direct placement of live bets from the in-play interface

  • Instant updates of odds for real-time information

  • Easy-to-navigate platform for finding and accessing in-play betting options

  • No live streaming of events

  • No special promotions or bonuses specifically for in-play betting

  • No ability to set up notifications or alerts for specific in-play events or odds changes

Pinnacle stands out with its extensive selection of in-play betting options, making it one of the industry leaders. The platform covers every professional league, along with popular sports like tennis, UFC/MMA and esports. Navigating the in-play interface is effortless, providing a seamless experience for users.

One notable feature is the ability to customize the live betting interface, allowing bettors to display their preferred information for a more tailored experience. The sportsbook also enhances the in-play betting experience by providing visualizations and live statistics, enabling users to make informed decisions.

Placing live bets directly from the in-play interface ensures convenience and efficiency, without the need to navigate to a separate screen. The odds are also updated instantly, ensuring that bettors have the most up-to-date information for their in-play wagers.

While live streaming events is not available on this platform, the user-friendly interface makes it easy to find and access in-play betting options. Despite the absence of special promotions or bonuses specifically for live betting, the overall quality and breadth of the in-play offerings compensate for this.

Props Betting

9

Pros & Cons

  • Regularly updated prop bet options every few minutes

  • Prop bet builder for creating custom prop bets

  • Competitive odds for prop bets compared to other sportsbooks

  • Easy-to-find and access prop betting options on the platform

  • Wide variety of prop bets on major sports such as football, basketball and soccer

  • Option to request specific prop bets or odds from the sportsbook

  • No unique or creative prop bets exclusive to the platform

  • No special promotions or bonuses specifically for prop betting

While Pinnacle may not offer unique or creative proposition bets that are exclusive to their platform, they do provide a solid selection of prop betting options. Prop bets are updated and made available every few minutes, ensuring that bettors have timely opportunities to engage with these wagers. The inclusion of a prop bet builder allows users to create custom prop bets, adding a personalized touch to their betting experience.

The odds offered for prop bets are competitive, positioning this sportsbook favorably compared to other platforms in terms of pricing. Finding and accessing prop betting options is straightforward and user-friendly, thanks to an intuitive platform design.

Although there are no special promotions or bonuses specifically for prop betting, the overall quality and competitiveness of the prop betting offerings compensate for this absence. Notably, Pinnacle Sportsbook excels in offering a wide variety of prop bets on major sports such as football, basketball and soccer. Bettors can enjoy a diverse range of prop options for specific events within these sports, adding depth and excitement to their wagering strategies.

Bettors have the option to request specific prop bets or odds from the sportsbook if they are not initially available, providing a level of flexibility and customization.

Future Bets

8.7

Pros & Cons

  • Wide range of futures betting options across various sports and leagues

  • Ability to request specific futures bets or odds

  • Easy-to-find and access futures betting options on the platform

  • No unique or innovative futures bets offered

  • No specific resources or tools provided for futures betting

Pinnacle offers a wide range of futures betting options across various sports and leagues, providing bettors with ample opportunities to engage in long-term wagering. While the odds offered for futures bets are average compared to other sportsbooks, they still provide competitive pricing for bettors looking to place bets on future outcomes.

One notable feature is the ability to request specific futures bets or odds from the sportsbook if they are not initially available. This flexibility allows users to tailor their betting experience to their preferences and desired wagering options.

The below table compares the futures vig charged by different sportsbooks on American sports leagues, based on last year’s data from BMR Odds. More data will be added as markets become available.

Book AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 21.99% 21.99% - - - - -
BetOnline 31.97% 20.69% 30.50% 30.76% 53.02% 26.09% 30.80%
Bookmaker 20.01% 21.00% - - - 19.01% -
Bovada 35.59% 25.26% 52.57% 31.30% 52.14% 26.29% 25.99%
Bodog 35.59% 25.26% 52.57% 31.30% 52.14% 26.29% 25.99%
Everygame 41.91% 24.44% 39.83% 34.69% 82.84% 39.39% 30.24%
GTBets - - - - - - -
Heritage Sports 56.86% 36.61% 68.95% - 70.91% 50.98% -
JustBet 26.35% 20.81% 38.10% - - 20.15% -
MyBookie 34.31% 25.82% 43.84% 34.98% - 36.83% 30.07%
Pinnacle 34.54% 19.75% 41.78% - 55.91% 20.71% -
WagerWeb 56.86% 36.61% 68.95% - 70.91% 50.98% -

Finding and accessing futures betting options on the platform is easy, thanks to a user-friendly interface that simplifies navigation and discovery. While Pinnacle Sports covers basic futures odds for major events or leagues, though, there are no unique or innovative futures bets offered. Bettors can expect to find futures odds for popular events such as the Indy 500, Kentucky Derby, Super Bowl, World Series, English Premier League, Grand Slams and Golf Majors.

Unfortunately, the operator does not provide specific resources or tools such as expert analysis or predictions to assist with futures betting. Bettors will need to rely on their own research and analysis when making future wagering decisions.

Customer Service

Bettors can place their trust in Pinnacle’s customer service, which consistently delivers reliable and top-quality support. The customer support team’s continual availability guarantees that bettors never feel left in the dark. Moreover, their swift response times ensure that inquiries and issues are addressed promptly and without delay.

Continue reading for an in-depth overview of the operator’s customer service and support team as we delve into the details below.

Availability

7.1

Pros & Cons

  • 24/7 availability of customer support

  • Quick response times within minutes

  • Consistent quality and effectiveness, even during off-hours

  • Access to self-help resources and automated tools

  • None identified

When it comes to customer support, Pinnacle goes above and beyond to provide a seamless experience for its users. One standout feature is their 24/7 customer support, ensuring that assistance is available round the clock. Whether you’re a night owl or an early bird, help is just a click or a call away. The responsiveness of their customer support team is truly remarkable, with inquiries and issues addressed within minutes. This level of promptness reflects their commitment to providing timely solutions to their users.

Even during off-hours, when you might expect a dip in support quality, this sportsbook continues to impress. The overall quality and effectiveness of their customer support remains high, leaving users satisfied with their experience. They maintain consistent service standards regardless of the time of day, ensuring that users can rely on them whenever assistance is needed.

Pinnacle Sports also understands that sometimes users prefer self-help options outside of customer support hours. To cater to this, they offer a range of self-help resources and automated tools. These resources empower users to find answers and resolve common issues independently, enhancing the overall customer experience.

Response Time

8

Pros & Cons

  • Instant response time to inquiries and issues

  • Rarely experience long wait times for a response

  • Swift resolution of most issues within minutes

  • Reliable and fast response for time-sensitive issues

  • Adequately staffed customer support team

  • None identified

When it comes to response time, Pinnacle’s customer support is nothing short of impressive. They consistently provide instant responses to inquiries or issues through their various support channels. Whether you reach out via live chat, email or social media, you can expect a swift and timely response.

The efficiency of their customer support team ensures that users rarely experience unusually long wait times for a response. Most issues are resolved within minutes through the live chat feature, which is available 24/7. This prompt resolution contributes to a seamless and satisfactory support experience.

When conducting our Pinnacle review, we sent queries to customer service and collected real data and user feedback to see how their customer support compares to other top-rated sportsbooks.

Overall, the operator exceeds expectations with its customer service, providing top-quality and timely support for a smooth and uninterrupted betting experience.

In situations where time is of the essence, such as having a time-sensitive issue, Pinnacle Sportsbook’s customer support has proven to be reliable. They prioritize fast response times, ensuring that urgent matters are addressed promptly. This dedication to providing timely assistance enhances user satisfaction.

The sportsbook’s customer support team is adequately staffed to handle the volume of inquiries and issues from users. Their responsiveness and ability to promptly address user concerns indicate a well-equipped and efficient support system.

FAQs and Self-Help Resources

8.2

Pros & Cons

  • Comprehensive FAQ section and self-help resources

  • Easy access and navigation to the FAQ section

  • Well-organized and user-friendly design

  • Wide range of topics covered

  • None identified

Pinnacle understands the importance of providing comprehensive self-help resources to its users, and they deliver an extensive FAQ section on their platform. Accessing these valuable resources is a breeze, as they are prominently featured and easy to find.

The FAQ section is exceptionally well-organized, ensuring that users can quickly locate the information they need. It covers a wide range of topics related to the sportsbook and its services, providing answers to common questions and addressing various concerns users may have. Whether you’re seeking information about account management, payment options, betting rules or promotions, the FAQ section has you covered.

The user-friendly design of the FAQ section enhances the overall browsing experience. Navigating through the different topics is intuitive and efficient, allowing users to find relevant information without frustration. The comprehensive coverage and organization of the self-help resources demonstrate Pinnacle Sportsbook’s commitment to empowering users with knowledge and assistance.

Knowledge and Professionalism

8.5

Pros & Cons

  • Highly knowledgeable and professional customer support representatives

  • Accurate and helpful information provided

  • Strong understanding of the platform, features and services

  • Occasional lapses in consistently demonstrating empathy and understanding

Pinnacle’s customer support representatives are highly knowledgeable and professional, ensuring that users receive accurate and helpful information when addressing their concerns or questions. These representatives have a deep understanding of the sportsbook’s platform, features and services, allowing them to provide comprehensive assistance.

In most cases, the customer support representatives demonstrate a strong grasp of the intricacies of the sportsbook’s offerings, enabling them to effectively address user inquiries. Their expertise contributes to a smooth and efficient support experience, instilling confidence in users that their concerns will be handled with care and accuracy.

While the customer support representatives are generally proficient, there is room for improvement in terms of consistently displaying empathy and understanding. They usually exhibit these qualities, but occasional instances may arise where users feel that their concerns are not fully understood or empathetically addressed. Nonetheless, the overall level of professionalism and knowledge displayed by the customer support team is commendable.

Security Protocols

Bettors can expect a secure and worry-free betting journey at Pinnacle Sports, thanks to the rigorous security protocols in place. The operator focuses on user safety by utilizing SSL encryption, two-factor authentication and other security measures, adding an extra level of protection to customer accounts and transactions.

Read on to learn more about Pinnacle’s security protocols as we explore them further in the following sections.

Website Security

9.2

Pros & Cons

  • Use of SSL encryption for data protection

  • Implementation of additional security measures

  • Secure server for uploading personal documents

  • No reported security breaches or unauthorized access

  • None identified

The sportsbook prioritizes the security of user data and transactions by implementing SSL encryption, a fundamental security measure that encrypts sensitive information during transmission. This ensures that user data remains confidential and protected from unauthorized access.

In addition to SSL encryption, Pinnacle maintains other security measures to safeguard user data. They have appropriate technical and organizational measures in place to prevent unauthorized or unlawful processing of data. Notably, when personal documents are required, they enforce a secure server for uploading, further enhancing data protection.

Considering these security measures, users can feel confident in Pinnacle Sportsbook’s ability to protect their personal and financial information. There have been no reported instances of security breaches or unauthorized access to accounts, indicating a strong security track record.

Two-Factor Authentication (2FA)

5

Pros & Cons

  • Offers email-based two-factor authentication

  • Lacks more robust options like app-based authentication or SMS verification

Account security is a top priority for any sportsbook, and the availability of two-factor authentication (2FA) options can greatly enhance user protection. Pinnacle recognizes the importance of account security and offers 2FA through the use of email verification.

While email-based 2FA provides an additional layer of security, it falls short of offering more robust options such as app-based authentication or SMS verification. The ease of setting up and using 2FA on the sportsbook’s platform is average, ensuring that users can enable this feature without significant hurdles.

While the availability of email-based 2FA is commendable, it would be beneficial for Pinnacle Sportsbook to expand their range of 2FA methods to provide users with a wider array of options for enhanced account security.

Anti-Fraud Measures

8.9

Pros & Cons

  • Proactive implementation of anti-fraud measures

  • Monitoring of site activity

  • Swift action against fraudulent behavior

  • None identified

Fraud prevention is crucial in maintaining a safe and trustworthy sports betting environment. This sportsbook demonstrates a proactive approach by implementing anti-fraud measures to protect its users.

Pinnacle monitors its platform and user activity closely, enabling them to detect and take swift action against any fraudulent behavior. This includes suspending or closing accounts involved in fraudulent activities. Such measures contribute to maintaining the integrity of the platform and safeguarding users’ funds and information.

The confidence level in Pinnacle Sports’ ability to prevent and address fraud is high, thanks to their proactive stance and prompt actions. Users can trust that the sportsbook is committed to creating a secure and fair betting atmosphere.

Know Your Customer (KYC)

8.9

Pros & Cons

  • Features KYC verification for enhanced security and compliance

  • Clear instructions provided for document submission

  • Average ease of completing the KYC verification process

  • Verification requests may take a few days to process

Pinnacle requires Know Your Customer (KYC) verification for its users, which enhances the overall security of the platform. While the verification process is not exceptionally easy, it is manageable and on par with the industry average.

To complete the KYC verification process, users will need to submit the required information, including a valid identification document like a passport or driver’s license, as well as proof of residency such as a utility bill or bank statement. The platform provides clear instructions on how to upload and submit these documents.

Pinnacle Sports typically processes KYC verification requests within a few business days, ensuring a reasonable turnaround time. It is important to note that verification times may vary depending on the volume of requests and other factors.

KYC verification is a crucial security measure that helps protect both the operator and its users from fraudulent activities and ensures compliance with regulatory requirements. By verifying the identity and residency of users, Pinnacle Sportsbook creates a safe and transparent environment for betting.

FAQs — Pinnacle Sportsbook

Yes, Pinnacle Sportsbook is licensed in multiple countries, including Malta, Curacao and Canada. It has been in operation for 25 years. The site uses the latest encryption and security features and has a solid reputation for paying players on time and in full.

Unfortunately, sports bettors in the U.S. are not accepted at Pinnacle Sportsbook.

Pinnacle stands firmly against the practice of limiting winning bettors, vowing that they will “never close or limit the accounts of winning customers.”

Surveys have shown that Pinnacle Sportsbook has exceptional odds when it comes to accuracy; players also benefit from an advantage of as much as 5% on those odds, according to another report.

The maximum accumulated winnings per calendar day is $100,000 on Pinnacle. The maximum limit is set at $250,000 for parlay payouts.

Pinnacle Sportsbook is an offshore sportsbook that can provide gambling services to U.S. residents because offshore sportsbooks are only bound to the law in the jurisdiction in which they are located.

Pinnacle accepts credit cards, debit cards, crypto, bank transfers, e-wallets and P2P payment services, making it easy for bettors to deposit funds however is most convenient for them.

The main office of Pinnacle is located in Curacao.

Withdrawals on Pinnacle are available via traditional bank transfer and e-wallets like Skrill and Neteller.

Sportsbook Details
Book logo
  • Location Curacao
  • Email Address csd@pinnaclesports.com
  • Telephone Number Email service only
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