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Betway Review

Established 2006

Visit Betway
8.8
Best For
Seasoned Gambler 8.5
Trust 10/10
Banking 8.6/10
Bonuses 8.8/10
Odds 7.6/10
Customer Service 8.6/10
Betting Limits 9.8/10
CURRENT PROMOTION
€15 in Free Bets Free Bet
Last Updated: October 15, 2023 Reviewed By: Martin Green Fact Checked By: Eric Kelly

Is Betway right for you?

With its establishment dating back to 2005, Betway has emerged as one of the largest and most reputable sportsbooks globally. While it may not offer services in all countries, its operation in a variety of countries, including Canada, speaks volumes about its global reach. In this Betway review, we will decode how they’ve done it.

Some of the features users love the most at Betway Sportsbook include the customizability offered by odds boosts and early cash outs; there are also instant bet and micro-gaming opportunities for the player in a hurry.

Below, you can dive into the rest of why this is a top-rated betting platform.

Seasoned Gambler
?
Seasoned Gambler
Score Components:
20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice

This is an excellent option for seasoned gamblers looking for a reliable and versatile sportsbook. With a strong performance in the betting options category, Betway offers a wide range of choices to satisfy the preferences of experienced bettors. Whether you’re interested in popular sports or niche events, Betway delivers an extensive selection that caters to various interests.

One of the standout features of Betway is its competitive odds. The sportsbook consistently offers favorable odds across different sports and markets, allowing seasoned gamblers to maximize their potential returns. This aspect is particularly important for experienced bettors who understand the significance of finding value in odds.

Betting limits are noteworthy, providing flexibility for seasoned gamblers who may have higher stakes. The sportsbook understands the needs of its experienced users and accommodates them with generous limits, allowing them to place significant bets when desired.

In addition to its strong performance in betting options, odds and limits, Betway excels in prop bets, offering an impressive selection. This aspect enhances the overall betting experience for seasoned gamblers, as prop bets provide an additional layer of excitement and strategy. Betway’s dedication to customer service also sets it apart, ensuring that Canadian users receive top-notch support and assistance.

Seasoned Gambler 8.5
Seasoned Gambler
?
Seasoned Gambler
Score Components:
20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice

This is an excellent option for seasoned gamblers looking for a reliable and versatile sportsbook. With a strong performance in the betting options category, Betway offers a wide range of choices to satisfy the preferences of experienced bettors. Whether you’re interested in popular sports or niche events, Betway delivers an extensive selection that caters to various interests.

One of the standout features of Betway is its competitive odds. The sportsbook consistently offers favorable odds across different sports and markets, allowing seasoned gamblers to maximize their potential returns. This aspect is particularly important for experienced bettors who understand the significance of finding value in odds.

Betting limits are noteworthy, providing flexibility for seasoned gamblers who may have higher stakes. The sportsbook understands the needs of its experienced users and accommodates them with generous limits, allowing them to place significant bets when desired.

In addition to its strong performance in betting options, odds and limits, Betway excels in prop bets, offering an impressive selection. This aspect enhances the overall betting experience for seasoned gamblers, as prop bets provide an additional layer of excitement and strategy. Betway’s dedication to customer service also sets it apart, ensuring that Canadian users receive top-notch support and assistance.

20% Competitiveness of Odds
10% Trust
10% In-Play Betting
10% Ongoing Promotions and Bonuses
10% Variety of Sports
5% Customer Satisfaction
5% User Experience
5% Deposit Methods
5% Parlay Betting
4% Availability
4% Withdrawal Methods
3% Loyalty Program
3% Types of Bets
2% Search and Filter Options
2% Response Time
1% Website Security
1% Reduced Juice
Mobile Bettor 8.6
Mobile Bettor
?
Mobile Bettor
Score Components:
15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides

When it comes to the mobile experience, Betway emerges as a top sportsbook, providing a seamless and immersive experience for bettors on the go. The sportsbook’s commitment to optimizing its platform for mobile devices is evident in its exceptional mobile speed and responsiveness, ensuring smooth navigation and quick access to all the features.

Betway caters to the diverse interests of mobile bettors by offering a wide variety of sports options. Whether you’re a fan of mainstream sports like soccer, basketball and tennis or prefer more niche markets such as esports or MMA, Betway has you covered. This extensive selection ensures that mobile bettors can find and bet on their favorite sports effortlessly.

Navigating through the Betway mobile interface is a breeze, thanks to its intuitive search and filter options. Mobile bettors can easily locate their desired events, leagues or specific bets, streamlining the betting process and saving valuable time. The user interface is thoughtfully designed, providing a visually appealing and user-friendly experience, even on smaller screens.

One of the standout features for mobile bettors is the overall ease of use that Betway offers. From the moment you launch the Betway mobile app or access the mobile site, you’ll be greeted with a well-organized layout and smooth functionality. Placing bets, managing your account and exploring Betway’s range of betting markets are all intuitive processes, ensuring that mobile bettors can focus on the excitement of betting.

15% User Experience
15% Speed and Responsiveness
10% Trust
10% Variety of Sports
10% In-Play Betting
5% Availability
5% Competitiveness of Odds
5% Website Security
4% Search and Filter Options
4% Cryptocurrency Options
4% Response Time
3% Deposit Methods
3% Withdrawal Methods
3% Tutorial or Help Resources
3% Availability
1% Bitcoin Deposit Guides
Professional Bettor 8.6
Professional Bettor
?
Professional Bettor
Score Components:
20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures

Betway is an excellent choice for professional bettors looking for a top-tier sportsbook experience. With its robust performance in the professional category, Betway offers a range of features tailored to meet the needs of serious bettors. The sportsbook provides a comprehensive selection of betting options across various sports, allowing professionals to explore different strategies and capitalize on their expertise.

One of Betway’s standout features is its competitive odds, providing professional bettors with favorable opportunities to maximize their potential returns. The sportsbook also offers high betting limits, enabling professionals to place substantial wagers in line with their betting strategies. This flexibility is vital for those seeking to make significant gains from their wagers.

Betway understands the importance of speed and accuracy for professional bettors and their platform excels in delivering a seamless and efficient betting experience. The user interface is intuitive and responsive, allowing professionals to navigate effortlessly and execute their bets quickly. The platform’s mobile compatibility ensures that professionals can access their accounts and place bets on the go, providing ultimate convenience and flexibility.

The sportsbook also offers exclusive promotions and bonuses tailored specifically for professional bettors. These incentives can enhance the overall betting experience and provide professionals with additional value for their investments.

20% Competitiveness of Odds
15% Betting Limits
10% Trust
10% Overnight Odds
10% In-Play Betting
5% Customer Satisfaction
5% Variety of Sports
4% Withdrawal Methods
4% User Experience
4% Types of Bets
3% Reduced Juice
3% Know Your Customer (KYC)
2% Deposit Methods
2% Response Time
1% Availability
1% Website Security
1% Anti-Fraud Measures
Casual Bettor 8.9
Casual Bettor
?
Casual Bettor
Score Components:
20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources

When it comes to catering to the needs of casual bettors, Betway emerges as an excellent option. With a user-friendly interface and intuitive design, Betway ensures a seamless and enjoyable betting experience. Navigating through the platform is a breeze, even for those new to online betting. The sportsbook’s commitment to ease of use is evident in its straightforward layout and convenient features.

Betway stands out for its diverse range of bet types, offering casual bettors an array of options to suit their preferences. From traditional moneyline bets to more intricate parlays and teasers, Betway provides ample opportunities for casual bettors to explore various betting strategies and potentially increase their winnings.

In terms of sports variety, Betway excels by offering an extensive selection that covers popular sports as well as niche markets. Casual bettors can find their favorite sports easily, from soccer and basketball to tennis and golf, ensuring there’s always something exciting to wager on. This broad range of sports options adds an extra layer of entertainment and keeps casual bettors engaged.

To further enhance the experience for casual bettors, Betway presents enticing promotions and bonuses. These offers provide additional value, allowing bettors to make the most of their deposits and potentially boost their winnings. The sportsbook frequently introduces new promotions, keeping the betting experience fresh and enticing for casual bettors seeking extra excitement.

20% Trust
10% User Experience
10% Types of Bets
10% Customer Satisfaction
5% Variety of Sports
5% Withdrawal Methods
5% Competitiveness of Odds
5% Welcome Bonus
5% Deposit Methods
5% Search and Filter Options
5% Website Security
5% Ongoing Promotions and Bonuses
3% Availability
3% Speed and Responsiveness
2% Response Time
1% Tutorial or Help Resources
1% FAQs and Self-Help Resources
Bonus Hunter 8.8
Bonus Hunter
?
Bonus Hunter
Score Components:
20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency

For bonus hunters looking to maximize their betting value, Betway presents a compelling choice, as it understands the appeal of attractive bonuses and promotions and it goes the extra mile to cater to the needs of bonus hunters.

Betway offers a range of enticing bonuses and promotions that are specifically designed to enhance the betting experience for bonus hunters. From generous welcome bonuses to ongoing promotions and loyalty programs, Betway provides ample opportunities to boost your bankroll and increase your chances of winning.

The bonus structure at Betway is designed to provide value across different types of bets and sports. Whether you’re interested in sportsbook bonuses, casino bonuses or a combination of both, Betway offers a diverse range of options to suit your preferences. This flexibility allows bonus hunters to capitalize on their strengths and enjoy the rewards that align with their betting style.

Betway also excels in terms of transparency and fairness when it comes to bonuses. The sportsbook clearly outlines the terms and conditions associated with each promotion, ensuring that bonus hunters have a clear understanding of the requirements and can make informed decisions. This transparency builds trust and confidence among bonus hunters, knowing that they are being treated fairly.

Their commitment to providing a seamless user experience extends to the bonus redemption process. The user-friendly platform and intuitive interface make it easy for bonus hunters to claim and utilize their bonuses, eliminating any unnecessary hassle or confusion.

20% Welcome Bonus
15% Ongoing Promotions and Bonuses
10% Trust
10% Wagering Requirements
10% Loyalty Program
5% Customer Satisfaction
5% Variety of Sports
5% Competitiveness of Odds
3% Deposit Methods
3% User Experience
3% In-Play Betting
3% Withdrawal Methods
2% Availability
2% Search and Filter Options
2% Response Time
1% Website Security
1% Bonus Update Frequency
Niche Sports Fan 8.7
Niche Sports Fan
?
Niche Sports Fan
Score Components:
15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

This is an ideal option for niche sports fans who revel in exploring obscure sports and crave a diverse array of betting opportunities. The sportsbook’s performance in catering to this unique category is exceptional. With an impressive selection of prop bets on events spanning the globe, Betway entices niche sports enthusiasts with its unparalleled coverage of lesser-known sporting spectacles.

One of the standout features of Betway is its commitment to the world of esports. Recognizing the growing popularity of competitive gaming, Betway offers a remarkable depth of markets for esports events. This ensures that niche sports fans with a penchant for gaming can indulge in thrilling bets on their favorite esports titles, adding an extra layer of excitement to their overall betting experience.

Betway’s dedication to variety extends beyond esports. The sportsbook presents a wide range of sports options, allowing niche sports fans to explore and wager on sports that may not typically receive significant coverage elsewhere. From niche sports like darts and snooker to exotic choices such as floorball or futsal, Betway ensures that every niche sports fan can find something that piques their interest.

In addition to their diverse sports selection, Betway impresses with its comprehensive futures market coverage. Niche sports fans can immerse themselves in long-term bets, predicting outcomes in tournaments, leagues and championships across a plethora of sports. This level of coverage empowers bettors to engage with their favorite niche sports beyond the immediate action, providing an extended journey of excitement and anticipation.

15% Trust
15% Props Betting
10% Variety of Sports
10% Future Bets
7% User Experience
6% Customer Satisfaction
5% Competitiveness of Odds
5% Search and Filter Options
5% Ongoing Promotions and Bonuses
5% Availability
4% Deposit Methods
4% Withdrawal Methods
3% In-Play Betting
2% Response Time
2% Welcome Bonus
1% Website Security
1% Tutorial or Help Resources

reputation

Betway has earned a solid reputation since its establishment in 2006. Their track record of timely payouts and honoring winning bets instills trust in customers. The absence of unresolved complaints or disputes further enhances their credibility.

Betway Sportsbook takes a proactive approach to addressing issues, offering dispute resolution processes and engaging in third-party mediation services. Their commitment to transparency and fair resolutions contributes to their well-deserved reputation. In the following sections, we will take a closer look at Betway’s overall reputation.

Trust

10

Pros & Cons

  • Licensed and regulated by a reputable gaming authority

  • Long-standing presence since 2006 with an excellent track record

  • Timely payouts and honoring of winning bets

  • No unresolved complaints or disputes

  • Clear, transparent and easy-to-understand terms and conditions

  • Active participation in third-party mediation services for dispute resolution

    • No significant cons to mention

When it comes to trust, Betway Sportsbook has certainly earned its reputation. With a valid license and regulation from a reputable gaming authority, they demonstrate their commitment to operating within the sports betting industry’s guidelines. Since 2006, Betway has been serving customers, establishing a track record that speaks for itself. Their long-standing presence in the market is a testament to their reliability and dedication to providing a secure betting environment.

One of the key factors that contribute to trust is Betway’s history of timely payouts and honoring winning bets. Customers can feel confident that their winnings will be promptly processed and paid out without unnecessary delays and there are no unresolved complaints or disputes against the sportsbook from customers or industry watchdogs, further solidifying their credibility.

In the rare event that an issue or dispute arises, Betway takes a proactive approach. They offer a dispute resolution process and actively participate in third-party mediation services, such as Bookmakers Review, to ensure fair and impartial resolutions.

Betway Licensing & Regulation

Betway Limited has been licensed and regulated in Great Britain by the Gambling Commission (license number 000-039372-R-319367) and they are licensed outside of Great Britain by the Malta Gaming Authority under (license number MGA/B2C/130/2006).

Both of the regulatory bodies that oversee Betway’s operation have strict guidelines that online sportsbooks need to adhere to in order to ensure safe and fair gambling practices.

Customer Satisfaction

8.6

Pros & Cons

  • Strong social media presence for updates and announcements

  • Generally positive independent reviews and customer testimonials

  • Proactive approach in addressing customer complaints

  • Willingness to discuss issues with BookmakersReview.com

  • Limited engagement with users on social media

Customer satisfaction is an essential aspect of any sportsbook and Betway strives to meet the expectations of its users. While their social media presence is strong, with an active Twitter account, it’s worth noting that they don’t actively engage with users but their presence on social media provides a platform for updates and announcements, keeping customers informed.

When it comes to independent reviews and customer testimonials, the overall sentiment is positive. Customers generally reflect a positive experience and express trust in Betway’s services. This reflects their commitment to delivering a satisfactory betting experience.

What sets this sportsbook apart is its proactive approach to handling customer complaints and negative feedback. They take customer concerns seriously and actively address them. By discussing customer issues with BookmakersReview.com, they demonstrate a willingness to resolve conflicts and improve their services. This proactive stance shows their dedication to customer satisfaction.

BETWAY BANKING AND PAYOUTS

Betway offers diverse deposit and withdrawal options, including credit/debit cards, e-wallets and bank transfers. Deposits are fee-free and processed instantly, while withdrawals are efficiently completed within a day, albeit with reasonable fees.

Multiple currency options are supported without conversion fees. However, Betway lacks specific guidance on cryptocurrencies and currently does not support crypto deposits or withdrawals. Overall, their banking services provide convenience and prompt transactions for users. Continue reading to find out more about Betway Sportsbook’s accepted banking methods. 

Cryptocurrency Options

5

Pros & Cons

  • None

  • Lack of support for cryptocurrency deposits and withdrawals

  • Absence of exclusive promotions or bonuses for cryptocurrency transactions

Unfortunately, Betway Sportsbook does not support cryptocurrency deposits and withdrawals. While some users may prefer the convenience and security of using cryptocurrencies, they will not find that option available here. It’s worth noting that this limitation may disappoint those who are avid cryptocurrency users. This can be a missed opportunity for those seeking additional incentives or rewards for utilizing digital currencies.

For those who prioritize the use of cryptocurrencies in their online betting activities, this sportsbook may not meet their specific needs. However, for users who prefer traditional payment methods, this limitation may not significantly impact their overall experience with Betway.

Betway Deposit Methods

8.6

Pros & Cons

  • Diverse deposit options, including credit/debit cards, e-wallets and bank transfers

  • No fees associated with making deposits

  • Instant processing of deposits

  • N/A

When it comes to deposit options, Betway Sportsbook offers a diverse range of choices, with six different methods available. From the convenience of credit/debit cards to the flexibility of e-wallets and the reliability of bank transfers, they have you covered. 

Deposit Method Minimum Maximum Fee
Visa $10 No max Free
Skrill $10 No max Free
MuchBetter $10 No max Free
NETELLER $10 No max Free
ecoPayz $10 No max Free
Pay4Fun $10 No max Free
PurplePay $10 No max Free
iDebit $10 No max Free
INSTADEBIT $10 No max Free

This variety ensures that users can find a deposit method that suits their preferences and needs.

One standout feature you’ll notice is that Betway does not charge any fees for making deposits. This is a significant advantage, as it saves users from unnecessary expenses. In fact, compared to other online gambling sites, their fee policy is slightly better, giving users more value for their money. Another notable aspect is the speed of deposit processing. Deposits are processed instantly, allowing users to start betting without any delays.

Withdrawal Methods

8.7

Pros & Cons

  • Diverse withdrawal options, including credit cards, debit cards, e-wallets and bank wire transfers

  • Withdrawal times are fast with the processing and completion of withdrawal requests occurring within a day

  • Withdrawal fees are slightly better than other online betting sites

  • Applies withdrawal fees

When it comes to withdrawal options, Betway Sportsbook offers a diverse range of choices, with six different methods available. Whether you prefer credit cards, debit cards, e-wallets, bank wire transfers or other methods, they have you covered. The availability of such a variety ensures that users can easily withdraw their funds using their preferred method. In terms of processing times, Betway Sportsbook stands out with its efficient service.

Withdrawal requests are processed and completed within a day, allowing users to access their winnings promptly. While there are fees associated with making withdrawals, they are reasonably priced, especially when compared to other online betting sites. This is an advantage that adds value to the overall withdrawal experience.

Currency Options

8.3

Pros & Cons

  • Support for USD, GBP and EUR currencies

  • No fees for currency conversions

  • None

The sportsbook offers support for multiple currency options, including USD, GBP and EUR. This variety allows users from different regions to conveniently transact in their preferred currency, avoiding the hassle and cost of currency conversions. Whether you’re based in the United States, the United Kingdom or Europe, you can easily manage your funds in your native currency.

One notable advantage is the absence of fees associated with currency conversions on Betway’s platform. This means that users can freely deposit and withdraw funds in their chosen currency without incurring any additional costs. This customer-friendly approach demonstrates Betway’s commitment to providing a transparent and cost-effective payment system.

Bitcoin Deposit Guides

5

Pros & Cons

  • Comprehensive help resources for general betting assistance

  • No specific help resources or guides for using cryptocurrencies like Bitcoin

  • Absence of crypto deposits and withdrawals

While Betway provides valuable help resources and guides to assist users in various aspects of their betting journey, unfortunately, there is a lack of support or information specifically dedicated to using cryptocurrencies like Bitcoin. This can be a drawback for users who prefer the convenience and security offered by cryptocurrencies and are seeking guidance on how to navigate the process of crypto deposits and withdrawals.

It is important to note that Betway does not currently offer crypto deposits and withdrawals, which further contributes to the absence of comprehensive help resources in this area. For users interested in leveraging the benefits of cryptocurrencies, it would be beneficial if Betway expanded its offerings to include support for crypto transactions and subsequently provided detailed guides to assist users in utilizing this alternative payment method.

betting odds

Betway offers a wide range of betting limits, allowing users to start with a minimum stake of 10 cents and gradually increase their bets. While limits may be slightly lower compared to other sportsbooks, users can request higher limits or exceptions. The sportsbook maintains a fair and competitive environment with comparable odds to other platforms.

Cash-out options are available for singles and select parlays. Odds updates are timely, but there are no specific tools or resources for monitoring or understanding odds changes. Betway does not offer reduced juice but has reduced margins for certain games. The platform lacks guidance on using cryptocurrencies and does not support crypto deposits or withdrawals. Despite these limitations, Betway provides a user-friendly and engaging betting experience. We will take a closer look at Betway Sportsbook’s betting odds in the sections below.

Betting Limits

9.8

Pros & Cons

  • Reasonable minimum stake amount

  • Flexibility in bet limits for specific sports, leagues or events

  • Possibility to request increases in bet limits or exceptions

  • Option to set personalized deposit, loss or wager limits for responsible gambling

  • Slightly lower bet limits compared to other sportsbooks

  • Average ease of finding information about bet limits on the website

The sportsbook offers a range of bet limits to accommodate different types of bettors. With a minimum stake of 10 cents, you can start small and gradually increase your bets. Maximum bet amounts vary based on factors such as account history and event popularity.

The sportsbook imposes lower limits on less popular sports or leagues and while the limits, in general, are slightly lower compared to some other sportsbooks, they still provide a wide range of options. In addition, you have the flexibility to request higher bet limits or exceptions. The ability to set your own deposit, loss or wager limits for responsible gambling adds an extra layer of control.

Competitiveness of Odds

7.6

Pros & Cons

  • The odds are similar to those found in other sportsbooks

  • Ability to request specific odds or lines

  • Cash-out options for singles and some parlays

  • No reduced juice or lower margins

  • Average odds for parlay/accumulator bets

  • No bet cancellation options

When it comes to the competitiveness of odds, Betway Sportsbook offers odds that are similar to those found on other platforms.

The table below shows shows vigorish percentage charged on American sports leagues from some of the top online sportsbooks, as displayed by BMR Odds.

Sportsbook AVG NFL NCAAF NBA NCAAB MLB NHL
BetAnySports 5.52% 4.74% 4.69% 4.76% 4.75% 9.81% 4.38%
BetOnline 4.41% 4.72% 5.65% 4.76% 5.07% 3.72% 2.51%
Bookmaker 4.62% 4.73% 5.75% 4.76% 4.76% 3.58% 4.17%
Bovada 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Bodog 4.69% 4.88% 4.68% 4.76% 4.77% 4.73% 4.31%
Everygame 4.31% 4.73% 4.74% 4.76% 4.75% 3.16% 4.16%
Heritage Sports 3.82% 3.97% 4.49% 3.89% 4.11% 3.08% 3.41%
JustBet 4.55% 4.74% 5.7% 4.76% 4.76% 3.22% 4.13%
MyBookie 5.01% 5.34% 4.99% 4.76% 3.41% 6.51% 5.04
Pinnacle 3.65% 2.82% 4.82% 4.29% 4.29% 4.47% 2.75%
WagerWeb 4.51% 4.74% 4.91% 4.72% 4.72% 3.70% 4.29%
Resources:

Bettors can expect comparable odds to what they may have experienced at other sportsbooks, ensuring a fair and competitive betting environment.

While Betway does not provide reduced juice or lower margins on any sports or events, bettors do have the option to request specific odds or lines from Betway if they are not initially available. This adds a level of customization and flexibility to the betting experience.

In terms of parlay/accumulator bets, the odds offered by Betway are average compared to other platforms. Bettors seeking the best possible odds for their parlays may find other sportsbooks more appealing.

One notable feature is the availability of cash-out options for bets. Bettors can choose to cash out their singles and some parlays, allowing them to secure their winnings or minimize potential losses before the conclusion of the event. The sportsbook does not offer bet cancellation options, though, so bettors should be aware that once a bet is placed, it cannot be canceled under any circumstances.

Frequency of Odds Updates

9.1

Pros & Cons

  • Timely updates of odds within minutes

  • A uniform and efficient approach to odds updates

  • Comparable speed of odds updates to other sportsbooks

  • Lack of tools or features for monitoring odds updates

  • Absence of resources or analysis to aid in understanding and reacting to odds updates

When it comes to the frequency and speed of odds updates, Betway Sportsbook excels in providing timely updates. The odds are typically updated within minutes in response to market changes or news, ensuring that bettors have access to the most current information.

While there may be slight variations in the speed of odds updates for different sports or events, with more popular sports receiving quicker attention, overall, Betway maintains a uniform and efficient approach to updating odds. 

In comparison to other online sports betting sites, the speed of odds updates is similar, providing a consistent experience for bettors who are accustomed to timely updates, but it’s worth noting that Betway does not offer any special tools or features to monitor odds updates, such as notifications or alerts, nor are there any specific resources or analysis provided to help bettors understand and react to odds updates.

Parlay Betting

8.5

Pros & Cons

  • Availability of parlay/accumulator betting options

  • Resources and tools provided for parlay/accumulator betting

  • Average ease of building and placing parlay/accumulator bets

  • Slightly worse options compared to other online sportsbooks

  • Limitations on the maximum payout for parlay/accumulator bets

This sportsbook offers parlay/accumulator betting options, allowing bettors to combine multiple selections into a single wager. While the availability of this betting type is a positive aspect, the overall experience may have some limitations.

Building and placing a parlay/accumulator bet on Betway’s platform is considered average in terms of ease of use. Bettors can expect a standard process but should not anticipate any exceptional features or functionalities.

One advantage of this sportsbook is the provision of resources and tools to aid with parlay/accumulator betting. Bettors can access expert picks or predictions, which can provide valuable insights when constructing their bets.

Compared to other sportsbooks, the parlay/accumulator betting options on this platform are slightly worse. Bettors may find more favorable offerings elsewhere, so it’s essential to consider this factor when deciding where to place their wagers.

It’s important to note that there may be limitations on the maximum payout for parlay/accumulator bets. These limitations are typically the same as those for single bets and depend on the specific sport.

Maximum Parlay Payouts

For games where you can place same-game parlays, Betway’s rules state that the maximum payout will be equal to the overall maximum payout on that particular sports league.

Overnight Odds

8.9

Pros & Cons

  • Availability of overnight odds for upcoming events

  • Early access to betting opportunities

  • Average competitiveness of the overnight odds compared to other sportsbooks

  • None mentioned

This sportsbook provides overnight odds, allowing bettors to access and place bets on upcoming events well in advance. The availability of overnight odds is a positive feature, as it allows bettors to take advantage of early opportunities and plan their wagers accordingly.

The competitiveness of the overnight odds at this sportsbook is considered average. While the odds are available early, they may not always offer the best value compared to other sportsbooks. Bettors should keep this in mind and consider shopping around for the most favorable odds. Similarly, the offering of overnight odds compared to other sportsbooks is also on par with other popular sportsbooks. Bettors can expect a standard experience and comparable options when it comes to accessing early odds.

Reduced Juice

6.5

Pros & Cons

  • Select games have reduced margins

  • Slightly better odds for reduced juice bets

  • No overall reduced juice offering

  • Difficulty in finding and accessing reduced juice betting options

When it comes to offering reduced juice or lower margins, Betway Sportsbook does not provide reduced juice but does have reduced margins for certain games. While it may not offer reduced juice across the board, bettors can still benefit from lower margins on select games and sports.

In terms of Betway’s reduced juice offerings compared to other sportsbooks, it is slightly worse. Bettors who prioritize reduced juice may find better options elsewhere, but keep in mind that Betway still offers good lines for reduced juice bets compared to their standard odds.

Finding and accessing reduced juice betting options on Betway’s platform can be a bit difficult. The availability of reduced juice may not be prominently highlighted, requiring bettors to navigate and search for these specific opportunities. Finally, Betway offers reduced juice on a selective basis, typically for certain games and sports. It is not consistently available across all events or periods. Bettors should keep an eye out for these opportunities and take advantage of them when they arise.

Usability and Design

Betway’s user experience has some challenges, such as a simple and outdated design that may take time to navigate. However, once users are familiar with the platform, placing wagers becomes easier. Accessing the platform on different devices is convenient and customizable odds display options are available.

However, the platform lacks comprehensive accessibility features. Navigating between sports and events is relatively straightforward, but there are no personalized recommendations or customizable layouts. Compared to other sportsbooks, the ease of use is slightly worse. The search and filter options are functional but lack advanced features. The platform can be sluggish with occasional technical issues and downtime. Find out more about Betway’s usability and site design below.

User Experience

8.8

Pros & Cons

  • Accurate search and filter results

  • Easy access to the search button on the homepage

  • Tutorials and help resources available

  • Lack of advanced search or filter options

  • Inability to save or customize search and filter preferences

  • Slower speed compared to some other sportsbooks

The overall ease of use of Betway’s platform is rated as difficult. While the platform has a simple and outdated design, it may take some time for users to become familiar with it and navigate effectively. Once users are accustomed to the platform, making wagers becomes easier.

Accessing and using the platform on different devices, including desktop, mobile or tablet, is easy, providing flexibility for users to engage with Betway from their preferred devices and the platform offers different options for customizing how odds are displayed, including American, fractional and decimal formats, allowing users to choose their preferred format for odds representation.

A negative point is that Betway lacks comprehensive accessibility features or options for users with disabilities. While there is the ability to change the font size on some help pages, it is not available for the entirety of the website, which may pose challenges for users with visual impairments or other accessibility needs.

Navigating between different sports, leagues and events on the platform is not too difficult, but the platform lacks customizable features or options that could enhance the user experience, such as personalized recommendations or customizable layouts.

Compared to other sportsbooks, the ease of use of this platform is slightly worse. Users who have experience with other sportsbooks may find this platform less intuitive and user-friendly.

Pros & Cons

  • Accurate search and filter results

  • Easy access to the search button on the homepage

  • Tutorials and help resources available

  • Lack of advanced search or filter options

  • Inability to save or customize search and filter preferences

  • Slower speed compared to some other sportsbooks

Finding specific sports, leagues or events using the platform’s search and filter options is rated as average. While there are search and filter options available, advanced features such as filtering by odds or bet types are missing. The search and filter options provide accurate results but can be slower compared to some other sportsbooks.

Unfortunately, users cannot save or customize their search and filter preferences and the platform does not offer any unique or innovative search or filter options, but the search button is easily accessible on the homepage and tutorials and help resources are available to assist users. Overall, while the search and filter options are functional, they could benefit from more advanced features and customization options.

Speed and Responsiveness

8.8

Pros & Cons

  • Responsive in-play betting feature

  • Slow loading and acceptance of bet slips

  • Frequent technical issues and downtime

  • Longer processing time for bets and account balance updates

This sportsbook’s platform falls on the slower side in this category. Loading and accepting bet slips can be a bit sluggish, which can be particularly frustrating when you’re pressed for time. Once the pages are loaded, they generally update within a reasonable timeframe, typically within a minute, but during high-traffic periods or popular events, performance may be slightly affected.

This chart compares how the top online sportsbooks perform against other based on their GTmetrix scores.

Book GTmetrix Grade Performance Score LCP Blocking Time CLS
BetOnline D 67% 1.3s 409ms 0.05
Bookmaker E 44% 3.4s 204ms 0.4
Bovada D 58% 2.6s 69ms 0.55
Bodog D 58% 2.6s 69ms 0.55
BetAnySports B 85% 714ms 70ms 0.19
Everygame B 82% 2.2s 78ms 0
BetUS D 83% 3.1s 111ms 0
Heritage Sports E 49% 8.9s 0ms 0.23
JustBet E 78% 3.8s 62ms 0.52
MyBookie A 93% 1.3s 13ms 0
Pinnacle F 27% 4.1s 628ms 0.3
WagerWeb D 51% 2.1s 385ms 0.72

One area of concern is the frequency of technical issues and downtime. Users have reported experiencing these problems frequently, which can disrupt the overall betting experience. Additionally, the processing time for bets and updating account balances tend to take longer than expected, causing some delays in accessing funds or seeing the results of placed wagers.

Despite the various drawbacks, the platform’s in-play betting feature stands out for its responsiveness. Real-time updates and the ability to place bets directly from the in-play interface provide an engaging and interactive experience for users.

Tutorial or Help Resources

8.9

Pros & Cons

  • Comprehensive tutorial and help resources

  • Extensive FAQ section for inexperienced bettors

  • Easy access and navigation

  • Lack of multimedia elements in the resources

The sportsbook excels in providing tutorials and self-help resources to guide users through the platform and the betting process. Their comprehensive tutorial and help resources are particularly beneficial for new or inexperienced bettors who may need guidance on how to navigate the platform and place wagers. The sportsbook offers a fairly extensive FAQ section that covers various topics, including step-by-step instructions on placing wagers and information on how to claim and complete rollovers.

Accessing and navigating the tutorial and help resources is easy, ensuring that users can quickly find the information they need. It’s worth noting that the resources do not include multimedia elements such as videos or interactive guides, which could enhance the learning experience.

Multilingual Support

8.7

Pros & Cons

  • Wide range of supported languages

  • Easy language switching

  • Fully translated and localized platform

  • Consistent customer support across languages

  • Tutorial and help resources available in multiple languages

  • None noted

One of the standout features of Betway Sportsbook is its excellent multilingual support. With support for a wide range of languages including English, German, Norwegian, French, Danish, Spanish, Italian, Portuguese, Russian, Hindi, Japanese, Bengali and Telugu, users from various language backgrounds can enjoy a localized experience.

Switching between languages on the platform is very easy, allowing users to seamlessly navigate and access the platform in their preferred language and all features and functions of the platform are fully translated and localized for each supported language, ensuring a consistent and user-friendly experience.

Customer support is also available in multiple languages and the response times and quality of support remain consistent across all supported languages. This level of attention to multilingual customer support sets this sportsbook apart from others.

Additionally, tutorial and help resources are available in all supported languages, providing comprehensive assistance to users in their preferred language.

Promotions and Bonuses

Betway offers an enticing welcome bonus for new users, providing them with the opportunity to receive up to $250 back as a bonus bet if their first wager loses. Claiming and using the welcome bonus is a straightforward process on the platform. Existing users can also benefit from a variety of ongoing promotions and bonuses, including a 100% Deposit Bonus up to $200.

The sportsbook maintains clear and transparent wagering requirements for its promotions and users can easily track their progress using provided tools. Betway keeps users informed about new promotions through various notification methods. The sportsbook’s loyalty rewards program, Betway Plus, offers attractive features and benefits, allowing users to earn points and redeem them for exciting rewards. Betway’s promotions and bonuses aim to enhance the overall betting experience for users. Explore Betway’s bonuses and promotional offers below.

Welcome Bonus

9.1

Pros & Cons

  • Generous welcome bonus offering

  • Easy claiming and usage process

  • Swift crediting of bonus funds

  • Provides a safety net for the first wager

  • Not combinable with other promotions or bonuses

New users will be delighted to know that Betway Sportsbook offers a generous welcome bonus. Upon signing up, you have the opportunity to receive up to $250 back in the form of a bonus bet if your first wager loses. To take advantage of this offer, simply opt in during the registration process.

Compared to other sportsbooks, the value of this welcome bonus is slightly better, giving you more potential to recover from an initial loss and claiming and using the welcome bonus is a breeze on Betway’s platform. The process is straightforward, ensuring that new users can easily access and utilize the bonus funds.

It’s important to note that the welcome bonus is applicable only to sportsbook bets and may have certain restrictions or limitations on the types of bets or sports that can be used with it, but for sports enthusiasts, this bonus presents a great opportunity to explore various betting options. 

Welcome Bonuses at Betway

Known as the “First Bet Reset,” Betway Sportsbook allows users to get up to a $250 cash bonus if their first wager isn’t successful.

Upon meeting the necessary requirements, welcome bonus funds are swiftly credited to your account within hours, allowing you to make the most of the bonus and enhance your betting experience and while the welcome bonus cannot be combined with other promotions or bonuses, its standalone offering remains highly enticing.

Ongoing Promotions and Bonuses

8.8

Pros & Cons

  • Variety of ongoing promotions and bonuses

  • 100% Deposit Bonus up to $200

  • Easy claiming and usage process

  • Enhances the betting experience

  • Opportunity to explore more betting options

  • Limitations on the types of bets or sports for certain bonuses

Existing users will be pleased to know that Betway Sportsbook offers a variety of ongoing promotions and bonuses to enhance their betting experience. One of the notable promotions is the 100% Deposit Bonus, which allows users to receive a bonus matching their deposit amount up to $200. This provides an excellent opportunity to boost your bankroll and explore more betting options.

Claiming and using ongoing promotions and bonuses on Betway’s platform is a straightforward process, ensuring that users can easily access and make the most of these offers. The platform is designed to facilitate a seamless experience when redeeming and utilizing these promotions.

There may be certain restrictions or limitations on the types of bets or sports that can be used with ongoing promotions and bonuses. In most cases, these bonuses are specific to one section of the website, such as the sportsbook or the casino, so users should be aware of the applicable terms and conditions when utilizing these bonuses.

Wagering Requirements

8.6

Pros & Cons

  • Clear and transparent wagering requirements

  • Easy-to-understand presentation of requirements

  • Tools and resources for tracking progress

  • Flexibility in meeting wagering requirements

  • Empowers users to make informed decisions

  • No significant drawbacks identified

The sportsbook maintains clear and transparent wagering requirements for its promotions and bonuses, ensuring that users have a solid understanding of what is expected. While the wagering requirements may vary across different types of promotions, they are consistently presented in a clear manner, allowing users to make informed decisions.

Finding and understanding the wagering requirements for promotions and bonuses on Betway’s platform is easy, thanks to the user-friendly layout and intuitive design. The information is readily accessible and users can quickly grasp the specific requirements associated with each promotion or bonus.

To assist users in tracking their progress toward meeting wagering requirements, the sportsbook provides helpful tools and resources. These resources enable users to stay informed about their progress and make strategic decisions accordingly, enhancing their overall betting experience.

The flexibility of the wagering requirements is also worth mentioning. Before claiming any bonus, users are provided with a clear explanation of the applicable wagering requirements. This transparency empowers users to choose bonuses that align with their betting preferences and strategies.

Bonus Update Frequency

9.2

Pros & Cons

  • Regular notifications of new promotions and bonuses

  • Regular notifications of new promotions and bonuses

  • Utilization of multiple communication channels

  • Exclusive promotions for added value

  • No significant drawbacks identified

Betway excels in keeping users informed about new promotions and bonuses through various notification methods, including email, push notifications and more. Users receive timely updates, ensuring they never miss out on exciting offers.

Staying informed about new promotions and bonuses on Betway’s platform is remarkably easy. The platform provides a user-friendly interface that prominently displays the latest offers, making it convenient for users to stay up to date. The sportsbook also utilizes effective communication channels to notify users, enhancing the accessibility of information.

One standout aspect is the presence of exclusive promotions or bonuses that are unique to this sportsbook. These exclusive offers set the platform apart from others in the market, providing users with exclusive benefits and incentives. It adds an extra layer of value and excitement for users who choose this sportsbook.

Loyalty Program

8.8

Pros & Cons

  • Betway Plus loyalty program with attractive features and benefits

  • Easy joining and participation process

  • Transparent terms and conditions

  • Effortless redemption of rewards and benefits

  • No significant drawbacks identified

When it comes to loyalty and VIP programs, Betway Sportsbook truly stands out. They offer the Betway Plus loyalty program, which provides users with a range of enticing features and benefits. As a member of this program, you’ll earn points based on your bets, allowing you to accumulate rewards over time. These points can be redeemed for exciting bonuses and free bets, giving you even more opportunities to enhance your wagering experience.

Compared to other sportsbooks, this loyalty program shines slightly brighter. Its simplicity and ease of participation make it a top choice for users. Joining the program is a breeze, requiring no specific requirements or qualifications. The more you wager, the more points you earn, making it accessible for bettors of all levels. The terms and conditions of the loyalty or VIP program are crystal clear, ensuring transparency and preventing any confusion. You’ll have a clear understanding of how the program operates and what benefits you can expect.

Redeeming rewards and benefits is a breeze, as the process is straightforward and user-friendly. Whether you prefer bonuses, credits or other enticing rewards, you can easily redeem your hard-earned points for the options that suit you best.

Sports and Market Coverage

Betway Sportsbook offers an exceptional variety of sports for betting enthusiasts. With over 30 sports to choose from, including major sports betting markets like tennis, motor racing and MMA/boxing, users have a wide range of options to explore. The inclusion of esports, featuring leagues such as Call of Duty, CS:GO, Dota 2, League of Legends, Overwatch, Rainbow 6 and other fan-favorite games caters to passionate esports fans.

The sportsbook ensures comprehensive coverage of both professional and collegiate leagues/events, ensuring that all exciting matches and tournaments are covered. While non-sporting events like politics or entertainment are not currently available for betting, the platform compensates with its focus on region-specific sports. Prominent soccer leagues, Canadian football and special event coverage like the Olympics add extra excitement. Betway Sportsbook offers a vast selection of sports and markets to suit every bettor’s preference. Continue reading to learn more about Betway Sportsbook’s betting market coverage.

Variety of Sports

8.4

Pros & Cons

  • Vast selection of over 30 sports to bet on, including esports

  • Comprehensive coverage of professional and collegiate leagues/events

  • Region-specific sports coverage, including prominent soccer leagues

  • Special event coverage, including the Olympics

  • Currently no betting options for non-sporting events like politics or entertainment

When it comes to the variety of sports available for betting, Betway Sportsbook truly shines. With over 30 sports to choose from, including all major American sports and international sports markets like tennis, motor racing and MMA/boxing, bettors will find a wide range of options to suit their preferences. The inclusion of esports is a standout feature, with leagues such as Call of Duty, CS:GO, Dota 2, League of Legends, Overwatch and Rainbow 6 available for passionate esports enthusiasts. Casual bettors and seasoned bettors alike will appreciate the comprehensive coverage of both professional and collegiate leagues/events, ensuring that no exciting match or tournament goes unnoticed.

While the sportsbook doesn’t currently offer betting on non-sporting events like politics or entertainment, it makes up for it with its focus on region-specific sports. Soccer fans will be delighted to find coverage of the main European and Latin American leagues, along with Canadian football and more. The inclusion of special event coverage, such as the Olympics, adds an extra layer of excitement for sports enthusiasts looking to engage in betting during these prestigious events.

Types of Bets

8.7

Pros & Cons

  • A wide variety of options for betting, including Asian handicap and points spread

  • High maximum payout limits, offering the potential for substantial winnings

  • Cash-out and partial cash-out options for greater control over bets

  • "Bet Builder" and personalized bet options

  • Wide variety of betting markets for major events

  • Regular odds boosts and enhanced odds promotions

  • Individual player performance bets are not available

This sportsbook excels in offering a wide range of betting options, ensuring there is something for everyone. From traditional bets like Asian handicaps and point spreads to innovative features such as cash-out and partial cash-out options, bettors have ample opportunities to engage with their favorite sports. While individual player prop bets are not available, Betway compensates with other appealing features.

One notable advantage is the high maximum payout limits, which vary depending on the sport and league. Bettors can potentially earn significant returns, with caps ranging from $100,000 to $500,000 for soccer and $500,000 for horse racing. The sportsbook also allows customization through custom bets and specific odds requests, along with a user-friendly “Bet Builder” feature for personalized wagering.

For major events, Betway offers an impressive number of betting markets, including alternate lines, same-game parlays, standard parlays and futures. Bet boosts and enhanced odds promotions further enhance the betting experience.

Personalized Betting at Betway

Betway offers ways for their customers to personalize their betting experience. Their Bet Builder feature allows for sports bettors to fully customize their bets. Additionally, Betway allows customers to request specific betting lines. This is in addition to the wide range of betting options and betting markets, including more niche betting markets, that they already have on offer. This flexibility really makes Betway shine in this aspect.

In-Play Betting

8.1

Pros & Cons

  • Excellent and extensive selection of in-play betting options across multiple sports

  • Instant odds updates for timely wagering decisions

  • Live streaming of events (available to account holders, with country restrictions)

  • Inability to customize the live betting interface

  • Lack of visualizations or live statistics

  • No special promotions or bonus codes for in-play betting

  • Absence of notifications or alerts for specific in-play events or odds changes

This sportsbook offers an excellent and extensive selection of in-play betting options, covering worldwide markets in major and minor leagues across multiple sports. Bettors can enjoy the excitement of live wagering on popular sports with instant odds updates, allowing them to make timely decisions.

While customization of the live betting interface is not available, the platform ensures easy access to a variety of options for in-play betting. The lack of visualizations or live statistics may be a drawback for bettors who rely on such features to enhance their in-play experience.

Live streaming of events is a notable feature, but it is limited to account holders and availability may vary by country. It would be beneficial if Betway provided clearer information about these restrictions and requirements.

Finding and accessing in-play betting options is straightforward, with a user-friendly interface that simplifies the process, though there are no special promotions or bonus codes specifically tailored for in-play betting enthusiasts. The absence of notifications or alerts for specific in-play events or changes in odds may also limit the convenience of bettors seeking real-time updates.

Props Betting

8.5

Pros & Cons

  • Ability to request specific bets or odds

  • Lack of unique or creative prop bets

  • No special promotions or bonuses for prop betting

  • Below-average offerings compared to other sportsbooks

When it comes to prop betting, Betway Sportsbook falls short in certain aspects. While they do offer prop bets, they do not provide unique or creative options that are not commonly found on other platforms. This may be disappointing for bettors seeking distinctive prop betting opportunities.

On a positive note, bettors have the option to request specific bets or odds from Betway if they are not initially available, which adds a level of customization to the betting experience. That being said, the offerings for prop bets are below average compared to other sportsbooks. The lack of special promotions or bonuses specifically for prop betting further diminishes the overall appeal.

Future Bets

8.1

Pros & Cons

  • Wide range of sports and leagues for futures betting

  • Ability to request specific futures bets or odds

  • Average competitiveness of odds

  • User-friendly platform for finding and accessing futures betting options

  • Limited futures options compared to other sportsbooks

  • Lack of unique or innovative futures bets

  • Absence of resources or tools for additional assistance in making predictions

With a wide range of sports and leagues covered, Betway Sportsbook offers a solid selection of futures betting options. Bettors can find futures bets for various sports, allowing them to make long-term predictions and potentially secure attractive odds.

The ability to request specific futures bets or odds is a positive feature, granting a level of customization for interested bettors, but Betway may have limited futures options compared to some other platforms, which can be a drawback for those seeking a broader selection.

Finding and accessing futures betting options on the platform is relatively average, with a user-friendly interface that facilitates navigation.

While Betway does not offer unique or innovative futures bets, it would be beneficial if they provided additional resources or tools to assist bettors in making informed decisions. Expert analysis or predictions could enhance the futures betting experience and provide valuable insights.

In terms of odds competitiveness, Betway Sportsbook falls into the average range compared to other platforms. While not exceptional, the odds offered provide a fair opportunity for bettors.

Customer Service

Betway Sportsbook excels in customer service with 24/7 availability and highly responsive support. Their prompt assistance ensures minimal wait times and a seamless experience. Self-help resources are available, but contacting the support team is recommended for complex inquiries.

Response time from the customer service team is rapid, demonstrating their commitment to customer satisfaction. The FAQ section and self-help resources provide valuable information. With knowledgeable and professional representatives, Betway’s customer service offers expertise and support. In the following sections, we will explore Betway’s customer service in greater detail.

Availability

9.8

Pros & Cons

  • 24/7 customer support availability

  • Instant response to inquiries or issues

  • Highly responsive and efficient support team

  • Consistent quality and effectiveness of customer support during off-hours

  • Self-help resources may not have all the answers for complex inquiries

When it comes to customer support, Betway Sportsbook truly excels by providing round-the-clock assistance. With 24/7 customer support availability, you can reach out for help whenever you need it, no matter the time of day or night. This ensures that you never have to wait for assistance and can have your queries or issues addressed promptly.

The customer support team is highly responsive, providing instant responses to inquiries or issues. You won’t have to endure long wait times or delays in receiving the support you require. Their swift and efficient service adds to the overall positive experience.

Even during off-hours, the quality and effectiveness of Betway’s customer support remain commendable. You can rely on their knowledgeable and professional representatives to assist you with any concerns you may have.

While the 24/7 customer support is exceptional, it’s worth noting that Betway also offers self-help resources, but these resources may not cover all the answers you may need. Although they can provide some guidance, for more complex or specific inquiries, reaching out to the customer support team is recommended.

Response Time

9.3

Pros & Cons

  • Instant response to inquiries or issues

  • Satisfactory resolution of problems

  • Timely response for time-sensitive issues

  • Occasional long wait times for live chat response

The sportsbook’s customer support excels in response time, providing instant assistance to inquiries or issues. Waiting for a resolution has never been an issue as their team promptly addresses concerns, even when it comes to time-sensitive issues

The customer service team appears adequately staffed, efficiently handling the volume of inquiries and issues. Their commitment to timely assistance is commendable, instilling confidence in users. That being said, while their response time is excellent, additional support channels like social media could enhance accessibility. Overall, Betway’s customer support stands out for their rapid response, demonstrating a dedication to customer satisfaction.

When conducting our Betway review, we sent queries to customer service and collected real customer data and feedback to see how their customer service compares to other top-rated sportsbooks.

FAQs and Self-Help Resources

7.7

Pros & Cons

  • Comprehensive FAQ section and self-help resources

  • Easy to find and access

  • Well-organized and user-friendly

  • Wide coverage of topics related to the sportsbook and its services

  • Could expand coverage to include more niche sports or specialized betting strategies

The sportsbook provides a comprehensive FAQ section and self-help resources, making it easy for users to find and access valuable information. The FAQ section is well-organized and user-friendly, allowing users to quickly navigate through various topics. It covers a wide range of topics related to the sportsbook and its services, ensuring that users can find answers to their queries.

The self-help resources offer detailed explanations and guidance, providing users with valuable insights and tips. All types of bettors can benefit from these resources, which can enhance their understanding of the sportsbook. While the FAQ section and self-help resources are commendable, it would be beneficial if Betway further expanded its coverage to include more niche sports or specialized betting strategies.

Knowledge and Professionalism

9.5

Pros & Cons

  • Highly knowledgeable and professional representatives

  • Accurate and helpful information provided

  • Comprehensive understanding of the platform, features and services

  • Demonstrates empathy and understanding

  • Occasional room for improvement in empathy and understanding

The sportsbook’s customer support representatives exhibit a high level of knowledge and professionalism. They possess a deep understanding of the platform, features and services, which allows them to address customer concerns effectively.

While they usually provide accurate and helpful information, there is room for improvement to ensure consistency, but all in all, their overall competence is commendable. The representatives demonstrate empathy and understanding when dealing with customer concerns, creating a positive and supportive environment. This aspect plays a crucial role in building trust and fostering strong customer relationships. With their expertise, the representatives can guide users through various inquiries and ensure a satisfactory resolution. The sportsbook’s commitment to knowledgeable and professional customer support adds value to the overall user experience.

Security Protocols

Betway Sportsbook places a paramount focus on the security and protection of its users, implementing robust measures to ensure a safe betting environment. By prioritizing user data and transaction security, they employ SSL encryption and additional security features such as two-factor authentication.

The absence of reported security breaches further instills confidence in the platform. Betway’s dedication to safeguarding user information sets the stage for a secure and trustworthy betting experience. In the sections below, we will delve into the various security protocols implemented by Betway Sportsbook to ensure customer safety.

Website Security

9.1

Pros & Cons

  • Use of standard SSL encryption for the protection of user data and transactions

  • Additional security measures such as 2FA and face recognition

  • None were identified during our review process

When it comes to the security of user data and transactions, Betway Sportsbook prioritizes the protection of personal and financial information. They employ SSL encryption, a standard security protocol, to safeguard user data and ensure secure transactions.

In addition to SSL encryption, Betway has implemented various other security measures. All information is secured and encrypted, providing an extra layer of protection for users. Users also have the option to enhance their security by utilizing two-factor authentication (2FA) and leveraging their phone’s face recognition software through the app.

Considering the robust security measures in place, users can be confident in Betway’s ability to protect personal and financial information. Their commitment to implementing encryption, offering additional security features like 2FA and the absence of reported security breaches or unauthorized access incidents instill confidence in their platform.

Two-Factor Authentication (2FA)

8

Pros & Cons

  • Support for two-factor authentication options (SMS and email)

  • Easy setup and user-friendly interface for enabling 2FA

  • None

To ensure enhanced security and protect user accounts, Betway offers the convenience of two-factor authentication (2FA) options. This additional layer of protection adds an extra level of confidence for users when accessing their accounts and engaging in betting activities.

The sportsbook supports two popular methods of 2FA, namely SMS and email verification. These methods provide users with flexibility in choosing their preferred authentication option. Whether you prefer receiving a verification code via SMS or email, both options are available to bolster the security of your account.

Setting up and using two-factor authentication on Betway’s platform is a straightforward process. The interface is designed with user-friendliness in mind, allowing users to easily navigate through the necessary steps to enable 2FA. The clear instructions provided make the setup process seamless, ensuring that users can quickly activate this important security feature without any hassle.

Anti-Fraud Measures

9.6

Pros & Cons

  • Proactive implementation of anti-fraud measures

  • Active monitoring of betting accounts, financial liabilities and risk

  • Swift action against accounts involved in fraudulent behavior

  • None found

When it comes to protecting its users, Betway Sportsbook takes a proactive stance in implementing anti-fraud measures. They prioritize the security of their platform and the safety of their customers’ accounts.

The sportsbook has robust anti-fraud measures in place. They actively monitor betting accounts, financial liabilities and risk on events and markets. This allows them to detect any suspicious activities or fraudulent behavior promptly. Accounts engaging in fraudulent behavior are swiftly dealt with, ensuring the integrity of the betting experience for all users.

With these measures in place, users are confident in Betway’s ability to prevent and address fraud effectively. Their proactive approach and vigilant monitoring contribute to maintaining a secure environment for users.

Know Your Customer (KYC)

8.5

Pros & Cons

  • Compliance with regulatory standards through KYC verification

  • Timely processing of KYC verification requests

  • The ease of completing the KYC verification process is only average

In compliance with regulatory standards and ensuring a secure betting environment, Betway implements a Know Your Customer (KYC) verification process for its users. KYC verification helps in verifying the identity of users and preventing fraudulent activities.

Completing the KYC verification process on Betway’s platform is an average experience. While it may not be the most streamlined process, it is designed to ensure the necessary security measures are in place. Users are required to provide specific documents and information to complete the verification successfully.

For KYC verification, users are typically asked to provide a valid identification document, such as an ID card or passport to help establish their identity, as well as proof of residency, such as a utility bill or bank statement, which may be required to verify the user’s address.

The sportsbook strives to process KYC verification requests in a timely manner, typically within a few days. This allows users to access their accounts and enjoy the full range of features and services offered by Betway without unnecessary delays. While the KYC verification process may not be the most seamless, it is an essential step in maintaining a secure and trustworthy platform. By requesting the necessary documents and information, Betway ensures compliance with regulatory requirements, creating a safer betting environment for all users.

FAQs - Betway Sportsbook

Betway is licensed to operate in the following states: Arizona, Colorado, Iowa, Indiana, New Jersey, Ohio, Pennsylvania and Virginia. Users outside of these states can still enjoy the Betway Big Pick mobile betting app for a chance to win money without gambling.

Yes, Betway is one of the largest online sportsbooks in the world and has been operating since 2006. The company is headquartered in Malta and is licensed and regulated by the Gambling Commission of Great Britain.

Betway has been in operation for over a decade and is certified by two third-party entities committed to safe and fair online betting, which makes it an exceptional option in terms of safety.

If you want to use BetWay for the first time, you will need to register for an account and deposit funds. The registration process is very straightforward and only requires users to fill out a quick form. After that, you will be able to deposit and make your first wager.

When it comes to the deposit limits, the minimum deposit at Betway is just $10, making it the perfect place to get started if you are new to online sports betting.

Withdrawing your gambling winnings from Betway is simple and secure. You can easily navigate the cashier section on desktop or mobile devices and select an amount and withdrawal method. Players will be asked to confirm their details during the withdrawal process as well.

Betway has a maximum payout of £500,000 per day across all sports. Some leagues have maximum payouts of £500,000 on their own while others range from £10,000 to £250,000. Maximum payouts have been set in GBP (£) on the sportsbook and a currency conversion will be applied at settlement.

Betway makes checking the status of your bets simple. In your account, simply navigate to the “My Bets” tab and the status column will show either “won,” “lost” or “pending” based on the status of the bet. When you win, the funds are credited to your account immediately.

Yes. The biggest Betway jackpot, an impressive €17.9m, has been certified by Guinness World Records as the “largest jackpot payout in an online slot machine game” to date.

Sportsbook Details
Book logo
  • Location Malta
  • Email Address support@betway.com
  • Telephone Number Email only
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