How was your experience?

You need to check the captcha*
message icon

Thanks for your feedback!

B+

BetUS Review

Last Updated 07/31/21
country-not-accepted-icon CR Sports Bettors Not Accepted
4 /5
Bonus
4 /5
125% Free Play
Terms and conditions apply
4 /5
Deposit Options
4 /5
Why Choose BetUS?
Pros
  • Solid User Interface
  • Prop Bets
Biggest Complaint
  • Large Rollovers

BetUS is an ambitious online sportsbook that offers large bonuses, 24/7 customer service and competitive odds on lots of sporting events. The business was founded back in 1994, and the BetUS brand has been running since 2000, so it is now a veteran of the sports betting industry.

Our BetUS review delves into the huge bonuses on offer, the rollover requirements and the additional promotions it provides. The BMR team will give its verdict on the sign-up process, deposits, withdrawals, customer service, the quality of the live betting product and the mobile site, the overall user experience and the general sports wagering platform. Read on to learn more about BetUS sportsbook.

BetUS Sign-Up Process

BetUS is based in Costa Rica, but its domain name is hosted in Panama. You therefore have to visit betus.com.pa to begin the registration process. Rest assured, this is a sportsbook primarily aimed at US players, as the name suggests. Follow these steps to sign up for an account:

  • Click the blue “JOIN” button at the top right of the homepage.
  • Enter your name, title, date of birth and phone number, choose your preferred contact methods and click “NEXT”.
  • Type in your address, tell Bet US where you heard about the site, enter a referral code if applicable, choose a password, agree to the terms and conditions, and click “Open My Account”.

You can then make a deposit, claim your sign-up bonus and start betting on thousands of events.

Banking

Currencies Accepted

USD BTC

Methods of Deposit

Visa
Min: $10
Max: $2,500
Fee: Free
Mastercard
Min: $10
Max: $2,500
Fee: Free
Bitcoin
Min: $10
Max: $50,000
Fee: Free
Amex
Min: $10
Max: $2,500
Fee: Free
P2P
Min: $100
Max: $700
Fee: Variable
Bank Transfer
Min: Contact CS to arrange.
Max: Contact CS to arrange.
Fee: Free

BetUS offers a pretty narrow range of deposit methods:

Credit and Debit Cards | Visa, Mastercard and American Express are all accepted at this sportsbook. The minimum deposit is $10 and the maximum is $2,499, but you can contact the customer service team to discuss increasing the deposit limits. You will need to pass a security screen in order to make a credit card deposit. This is required to validate your identity.

Cryptocurrency | BetUS sportsbook accepts deposits via Bitcoin, Bitcoin Cash, Litecoin and Ethereum. The minimum is $10 and the maximum is $50,000, which is higher than many sportsbooks allow.

Wire Transfer and Cash Transfer | You can contact the BetUS customer support team at 1-888-51-BetUS (23887) for more information concerning bank wire transfers and cash transfers.

Methods of Withdrawal

Bitcoin
Fee: Free

When it comes to payouts, crypto is generally the best option. You can request withdrawals of between $50 and $5,000 on a daily basis via Bitcoin, Bitcoin Cash, Litecoin and Ethereum. BetUS says that its team processes payout requests 24/7, but it advises that it may take 24 to 48 hours to approve your withdrawal request. When the request has been accepted, the status will read “PAID” and the funds should arrive in one to two hours. You can also get paid out in cash, which can be delivered to local stores or your doorstep. There will be fees involved for this, but you can contact an account manager via the customer service team to discuss your options. Electronic wire transfer withdrawals can be arranged too.

As previously noted, BetUS previously drew significant criticism for withholding payments, freezing account balances and delaying payments for lengthy periods of time. Some customers will never forgive the brand for this situation. However, it is worth noting that BetUS is now under new management and it now has a good record of paying customers out. The BMR team deposited money into an account and successfully withdrew crypto after placing a winning bet while conducting this BetUS review, so we have first-hand experience of it delivering a reliable payout.

BetUS provides a polished user experience across all mobile devices, and a decent amount of betting markets.

Bonuses

125% Free Play up to $2,500 Terms and conditions apply

BetUS offers new customers a 125% sign-up bonus worth up to $3,125. This is one of the largest welcome bonuses in the world. The minimum deposit to qualify is $100. You can use the promo code JOIN125 to claim the bonus. You would need to deposit $2,500 of your own money to unlock the full bonus amount. BetUS will then give you $2,500 in free sportsbook credit and $625 in free casino credit.

This is a huge bonus. The only downside is the rollover requirement. The sportsbook bonus comes with a 10x rollover requirement, and the casino bonus has a 30x rollover requirement attached to it. That means you would need to place $25,000 worth of wagers before you could make a withdrawal if you claimed the full $2,500 sportsbook bonus.

BetUS also runs a 150% crypto sign-up bonus worth up to $7,500. You need to use Bitcoin, Bitcoin Cash, Litecoin or Ethereum as your deposit method to qualify for this extremely large welcome bonus. If you deposit $5,000 of your own money, you will be awarded $5,000 in sportsbook bonus funds and $2,500 in casino bonus funds. Use the promo code SU150CRYPT to claim this offer. The rollover requirements are the same – 10x on sports and 30x on casino, and the maximum cash-out for the casino bonus is $1,500.

BetUS Promotions
BetUS customers can then enjoy a reload bonus every time you top up your account balance. The size of the bonus depends upon your deposit amount. If you deposit $100 to $299, you will earn a 10% reload bonus with a 3x rollover requirement. It goes up to 15% with a 4x rollover on deposits of $300 to $499, and the maximum is a 50% reload bonus on deposits of $10,000 or more. This comes with a 10x rollover requirement. These are all free-play bonuses, so your risk amount is not returned alongside any winnings you might secure. Customers will be given an extra 25% reload bonus if they use crypto to fund their accounts.

BetUS runs a loyalty program. Players rack up points by placing bets, and you can climb up from Silver to Gold and then Platinum, Diamond and finally Black. The free play bonuses and incentives improve as you climb up the loyalty ladder. BetUS also runs contests, promotions like US Soccer Streakers and bonuses for casino and poker players, so there are lots of rewards to unlock at this site.

BetUS User Experience

The user experience at BetUS is pretty impressive these days. The new management team funded a sweeping overhaul of the site, and the upgrade has generated a significant improvement in the overall wagering experience. The site looks great, with a blue on gray color scheme. Some users might find it a little cluttered, as it promotes a number of bonuses on the homepage, but the BMR team liked the new layout when we tested it out.

The BetUS sportsbook site has a search function, which a lot of sportsbooks overlook, and it works well. Navigation is very simple, and there are helpful sections like “Last Minute Bets”, “Propositions & Futures” and “Contests”. The team has really worked hard to provide customers with an exciting, immersive experience. For example, it runs a podcast called BetUS Unfiltered with Warren Sapp and Colin Jones, and it releases YouTube videos previewing sporting events. There is a “Locker Room” section of the site, which features news, stats, picks and insights, and it also offers rotation schedules for football, baseball and basketball.

BetUS Mobile Review

BetUS does not offer a mobile app, but you can access a mobile optimized version of the site by typing in betus.com.pa on your mobile browser. The mobile site is user-friendly. We were able to place bets quickly and efficiently when we tested it out on various devices for this BetUS sportsbook review, and all the different BetUS features were easily accessible via a mobile device. The mobile betting pages are laid out in an intuitive manner, and the various shortcuts aid the navigation process, so we were impressed with the mobile site.

Sports Betting Options at BetUS

BetUS is based in San Jose, Costa Rica, but it predominantly serves American sports fans, so the main sports covered are naturally football, basketball, baseball and ice hockey. It covers a wide range of other sports from around the world too in reasonable depth. It lacks a same game parlay builder, but you can find a pretty good selection of props.

Sports Covered

The main sports covered by BetUS are:

  • Football
  • Basketball
  • Baseball
  • Ice Hockey
  • Tennis
  • Golf
  • Soccer
  • UFC / MMA

The remaining sports are listed in terms of popularity. It can change depending upon the time of year, but this is a pretty typical rundown:

  • Boxing
  • Table Tennis
  • Horse Racing
  • NASCAR
  • Rugby
  • Motor Sports (Formula 1, MotoGP, Superbikes, Supercars)
  • Cricket
  • Darts
  • Cycling
  • Politics
  • Novelty
  • Badminton
  • Futsal
  • Volleyball
  • Snooker
  • Surfing
  • Olympics
  • Financials
  • Winter Sports

That is a very comprehensive list. The financials section allows you to speculate on the price of Bitcoin and Ethereum on certain dates. Novelty focuses on sports and entertainment, while the politics section sticks to US elections. There is a dedicated Madden tab, and BetUS has a full esports section covering a range of different games.

Depth of Sporting Coverage

The sporting coverage is reasonably deep at BetUS sportsbook. It covers basketball games in Europe and Australia, baseball in Japan and hockey in Europe. BetUS also does a pretty good job in covering sports like soccer. It rarely goes down to the lower leagues, but you will find top flight action in many different countries around the world. The MMA coverage is also very strong.

Betting Markets

The range of betting markets is reasonably broad at BetUS sportsbook. If you click on a game, you will only see the odds on the spread, moneyline and totals. You have to go into a separate props section to find game and player props, which is a little frustrating. It does not provide a list of alternative spreads or totals and there is no same game parlay builder, but BetUS does have a lot of futures markets. The list of props is a lot narrower for sports like soccer, tennis, cricket and rugby.

Live Betting

BetUS typically offers in-play betting on 1,000 or more sporting events per week, with an average of 20 live betting options on each game. You will find more betting options on NFL, NBA and MLB games than anything else, which is great for American sports fans. There is no live streaming, but you can see some stats, and the pages are laid out in a neat and user-friendly fashion.

As far as other betting options are concerned, BetUS has additional sections for its online casino, racebook, esports and Madden. The online casino features a wide range of slots, table games, video poker games and live dealer games, plus bingo and keno. There are some interesting casino bonuses to choose from too. The racebook is excellent, featuring action from across the US, UK, Ireland, France, Australia and further afield.

Wagering Limits at BetUS

The minimum bet is $5, which is higher than many online betting sites. Many sportsbooks accept wagers of $1 or lower, so that is worth bearing in mind if you are a casual bettor. The maximum online is $5,000, but you can contact the customer support team to place larger wagers. Large bets are accepted or rejected at the management’s discretion on an individual basis. The limits will always be higher for sides and totals on the major sports leagues than on niche events and prop bets.

BetUS offers standard -110 lines on either side of the spread. It also offers -115 on either side of an NBA totals line, which is pretty underwhelming. The BMR team found the moneyline odds at BetUS to be pretty average. Overall, the odds are competitive with most rivals, but we did find better lines at certain highly-rated sportsbooks.

BetUS User Reviews

Customers that have signed up with BetUS in recent years have been impressed by the level of service they have received. They praised the speeds and reliability of crypto withdrawals, the size of the bonuses and the improvements to the overall user experience. However, if you speak to bettors that used BetUS several years ago, you will receive very disparaging comments on this online sports betting site.

Customer Service

BetUS offers high-quality customer support via live chat, phone and email. Most sportsbooks fail to offer 24/7 support via each of these channels, so it is great to see BetUS investing in this department. BMR tested out the service for this BetUS review and we were impressed with the speed of the responses we received, the level of knowledge the agents displayed, and the general friendliness and politeness they displayed. BetUS also offers a very thorough FAQ section.

Info

warning-icon

Country Restriction

Flag Netherlands Antilles Netherlands Antilles
Flag Canada Canada
Flag Costa Rica Costa Rica
Flag Panama Panama
Flag Germany Germany
Flag Philippines Philippines
Flag France France

lang-icon

Languages

English

location-icon

Location

San Jose, Costa Rica

phone-icon

Contact

Telephone:
1-888-512-3887
Email:
custhelp@betus.com.pa

clock-icon

Date Established

Since:
2000

headsets-icon

Customer Service

Live Chat:
Yes
Service Hours:
Bets accepted 24/7

Summary

BMR Verdict on BetUS
The BetUS team deserves credit for the significant improvements it has made in recent years. There is still some work to do – it could offer more betting options, live streaming would be welcome and the odds could be more generous in places – but overall it is an impressive online sports betting site. The bonuses are very impressive, even if they do come with high rollover requirements, and the overall user experience is excellent. BetUS still has its detractors, but it could be time to revisit this site and take advantage of its many strengths.

If you’ve made it this far and are still not sure about giving BetUS your business, check out the top rated sportsbooks suggested below, or visit the Bookmakers Review rating guide to search for another sportsbook.

BetUS Review
B+ Last Updated
07/31/21
4 /5
Bonus
125% Free Play
Terms and conditions apply
4 /5
Deposit Options