BetUS Review

by Bookmakers Review | Updated January 12, 2022
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country-not-accepted-icon Costa Rica CR Sports Bettors Not Accepted
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Pros
  1. Solid User Interface
  2. Prop Bets
Cons
  1. Large Rollovers
country-not-accepted-icon Costa Rica CR Sports Bettors Not Accepted

BetUS is an ambitious online sportsbook that offers large bonuses, 24/7 customer service and competitive odds on lots of sporting events. The business was founded back in 1994, and the BetUS brand has been running since 2000, so it is now a veteran of the sports betting industry.

Our BetUS review delves into the huge bonuses on offer, the rollover requirements and the additional promotions it provides. The BMR team will give its verdict on the sign-up process, deposits, withdrawals, customer service, the quality of the live betting product and the mobile site, the overall user experience and the general sports wagering platform. Read on to learn more about BetUS sportsbook.

BetUS Sign-Up Process

BetUS is based in Costa Rica, but its domain name is hosted in Panama. You therefore have to visit betus.com.pa to begin the registration process. Rest assured, this is a sportsbook primarily aimed at US players, as the name suggests. Follow these steps to sign up for an account:

  • Click the blue “JOIN” button at the top right of the homepage.
  • Enter your name, title, date of birth and phone number, choose your preferred contact methods and click “NEXT”.
  • Type in your address, tell Bet US where you heard about the site, enter a referral code if applicable, choose a password, agree to the terms and conditions, and click “Open My Account”.

You can then make a deposit, claim your sign-up bonus and start betting on thousands of events.

Banking

Currencies Accepted

USD BTC

BetUS offers a pretty narrow range of deposit methods:

Credit and Debit Cards | Visa, Mastercard and American Express are all accepted at this sportsbook. The minimum deposit is $10 and the maximum is $2,499, but you can contact the customer service team to discuss increasing the deposit limits. You will need to pass a security screen in order to make a credit card deposit. This is required to validate your identity.

Cryptocurrency | BetUS sportsbook accepts deposits via Bitcoin, Bitcoin Cash, Litecoin and Ethereum. The minimum is $10 and the maximum is $50,000, which is higher than many sportsbooks allow.

Wire Transfer and Cash Transfer | You can contact the BetUS customer support team at 1-888-51-BetUS (23887) for more information concerning bank wire transfers and cash transfers.

Deposit Methods Min Max Fee Comments
Visa $10 $2,500 Free
Mastercard $10 $2,500 Free
Bitcoin $10 $50,000 Free
Amex $10 $2,500 Free
P2P $100 $700 Variable
Bank Transfer Contact CS to arrange. Contact CS to arrange. Free

When it comes to payouts, crypto is generally the best option. You can request withdrawals of between $50 and $5,000 on a daily basis via Bitcoin, Bitcoin Cash, Litecoin and Ethereum. BetUS says that its team processes payout requests 24/7, but it advises that it may take 24 to 48 hours to approve your withdrawal request. When the request has been accepted, the status will read “PAID” and the funds should arrive in one to two hours. You can also get paid out in cash, which can be delivered to local stores or your doorstep. There will be fees involved for this, but you can contact an account manager via the customer service team to discuss your options. Electronic wire transfer withdrawals can be arranged too.

As previously noted, BetUS previously drew significant criticism for withholding payments, freezing account balances and delaying payments for lengthy periods of time. Some customers will never forgive the brand for this situation. However, it is worth noting that BetUS is now under new management and it now has a good record of paying customers out. The BMR team deposited money into an account and successfully withdrew crypto after placing a winning bet while conducting this BetUS review, so we have first-hand experience of it delivering a reliable payout.

Withdrawal Methods Payment Time Fee Comments
Bitcoin Free

BetUS provides a polished user experience across all mobile devices, and a decent amount of betting markets.

125% Free Play up to $2,500 Terms and conditions apply

125% Free Play Bonus

BetUS User Experience

The user experience at BetUS is pretty impressive these days. The new management team funded a sweeping overhaul of the site, and the upgrade has generated a significant improvement in the overall wagering experience. The site looks great, with a blue on gray color scheme. Some users might find it a little cluttered, as it promotes a number of bonuses on the homepage, but the BMR team liked the new layout when we tested it out.

The BetUS sportsbook site has a search function, which a lot of sportsbooks overlook, and it works well. Navigation is very simple, and there are helpful sections like “Last Minute Bets”, “Propositions & Futures” and “Contests”. The team has really worked hard to provide customers with an exciting, immersive experience. For example, it runs a podcast called BetUS Unfiltered with Warren Sapp and Colin Jones, and it releases YouTube videos previewing sporting events. There is a “Locker Room” section of the site, which features news, stats, picks and insights, and it also offers rotation schedules for football, baseball and basketball.

BetUS Mobile Review

BetUS does not offer a mobile app, but you can access a mobile optimized version of the site by typing in betus.com.pa on your mobile browser. The mobile site is user-friendly. We were able to place bets quickly and efficiently when we tested it out on various devices for this BetUS sportsbook review, and all the different BetUS features were easily accessible via a mobile device. The mobile betting pages are laid out in an intuitive manner, and the various shortcuts aid the navigation process, so we were impressed with the mobile site.

Sports Betting Options at BetUS

BetUS is based in San Jose, Costa Rica, but it predominantly serves American sports fans, so the main sports covered are naturally football, basketball, baseball and ice hockey. It covers a wide range of other sports from around the world too in reasonable depth. It lacks a same game parlay builder, but you can find a pretty good selection of props.

Sports Covered

The main sports covered by BetUS are:

  • Football
  • Basketball
  • Baseball
  • Ice Hockey
  • Tennis
  • Golf
  • Soccer
  • UFC / MMA

The remaining sports are listed in terms of popularity. It can change depending upon the time of year, but this is a pretty typical rundown:

  • Boxing
  • Table Tennis
  • Horse Racing
  • NASCAR
  • Rugby
  • Motor Sports (Formula 1, MotoGP, Superbikes, Supercars)
  • Cricket
  • Darts
  • Cycling
  • Politics
  • Novelty
  • Badminton
  • Futsal
  • Volleyball
  • Snooker
  • Surfing
  • Olympics
  • Financials
  • Winter Sports

That is a very comprehensive list. The financials section allows you to speculate on the price of Bitcoin and Ethereum on certain dates. Novelty focuses on sports and entertainment, while the politics section sticks to US elections. There is a dedicated Madden tab, and BetUS has a full esports section covering a range of different games.

Depth of Sporting Coverage

The sporting coverage is reasonably deep at BetUS sportsbook. It covers basketball games in Europe and Australia, baseball in Japan and hockey in Europe. BetUS also does a pretty good job in covering sports like soccer. It rarely goes down to the lower leagues, but you will find top flight action in many different countries around the world. The MMA coverage is also very strong.

Betting Markets

The range of betting markets is reasonably broad at BetUS sportsbook. If you click on a game, you will only see the odds on the spread, moneyline and totals. You have to go into a separate props section to find game and player props, which is a little frustrating. It does not provide a list of alternative spreads or totals and there is no same game parlay builder, but BetUS does have a lot of futures markets. The list of props is a lot narrower for sports like soccer, tennis, cricket and rugby.

Live Betting

BetUS typically offers in-play betting on 1,000 or more sporting events per week, with an average of 20 live betting options on each game. You will find more betting options on NFL, NBA and MLB games than anything else, which is great for American sports fans. There is no live streaming, but you can see some stats, and the pages are laid out in a neat and user-friendly fashion.

As far as other betting options are concerned, BetUS has additional sections for its online casino, racebook, esports and Madden. The online casino features a wide range of slots, table games, video poker games and live dealer games, plus bingo and keno. There are some interesting casino bonuses to choose from too. The racebook is excellent, featuring action from across the US, UK, Ireland, France, Australia and further afield.

Wagering Limits at BetUS

The minimum bet is $5, which is higher than many online betting sites. Many sportsbooks accept wagers of $1 or lower, so that is worth bearing in mind if you are a casual bettor. The maximum online is $5,000, but you can contact the customer support team to place larger wagers. Large bets are accepted or rejected at the management’s discretion on an individual basis. The limits will always be higher for sides and totals on the major sports leagues than on niche events and prop bets.

BetUS offers standard -110 lines on either side of the spread. It also offers -115 on either side of an NBA totals line, which is pretty underwhelming. The BMR team found the moneyline odds at BetUS to be pretty average. Overall, the odds are competitive with most rivals, but we did find better lines at certain highly-rated sportsbooks.

BetUS User Reviews

Customers that have signed up with BetUS in recent years have been impressed by the level of service they have received. They praised the speeds and reliability of crypto withdrawals, the size of the bonuses and the improvements to the overall user experience. However, if you speak to bettors that used BetUS several years ago, you will receive very disparaging comments on this online sports betting site.

Customer Service

BetUS offers high-quality customer support via live chat, phone and email. Most sportsbooks fail to offer 24/7 support via each of these channels, so it is great to see BetUS investing in this department. BMR tested out the service for this BetUS review and we were impressed with the speed of the responses we received, the level of knowledge the agents displayed, and the general friendliness and politeness they displayed. BetUS also offers a very thorough FAQ section.

Sportsbook Information
Languages:
English
Location:
San Jose, Costa Rica
Telephone:
1-888-512-3887
Email:
custhelp@betus.com.pa
Date established:
2000
Live Chat:
Yes
Service Hours:
Bets accepted 24/7

Summary

BMR Verdict on BetUS
The BetUS team deserves credit for the significant improvements it has made in recent years. There is still some work to do – it could offer more betting options, live streaming would be welcome and the odds could be more generous in places – but overall it is an impressive online sports betting site. The bonuses are very impressive, even if they do come with high rollover requirements, and the overall user experience is excellent. BetUS still has its detractors, but it could be time to revisit this site and take advantage of its many strengths.

If you’ve made it this far and are still not sure about giving BetUS your business, check out the top rated sportsbooks suggested below, or visit the Bookmakers Review rating guide to search for another sportsbook.

B+coin
Terms and conditions apply
country-not-accepted-icon Costa Rica CR Sports Bettors Not Accepted
Visit BetUS