T and C's from bookies sites...


New member
Mar 6, 2020
I have a question in regards to mainly 10bet but other bookies might be the same also.

So looking at the terms of the site more specific the verification process.

Here is what is listed on the site sorry this is a bit of a wall of text moment here.

Now I feel like these terms are pretty badly worded or they are just generalising too much, More specific "other verification checks" , To me this actually could mean anything they wanted, As it's so open.

My question is, Would you get away with flat out refusing when they ask for a selfie but send everything else? As it's not stated in the terms specifically. They also like to phone you too on top of this, My brother flat out refused the phone call and he got all his money returned (Deposit + Any winnings) to him and they just shut his account after.

I would like to know your thoughts on this stuff as I feel if it was vital then they would put this in the terms. Again sorry about the wall of text.

"To register for an account at 10Bet, you are required to enter certain personal details during the account registration process, including: first name, surname, address, date of birth, mobile phone number, and gender.

Upon request, you may also be required to send in valid identification documents proving your age and address in order that we may carry out identification, credit and other verification checks that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Offering. You agree to provide all such information as we require in connection with such verification checks. Until such time as we have received the requested documents and satisfied our verification checks to our reasonable satisfaction, we are entitled to restrict your account in any manner that we reasonably deem appropriate, including by preventing you from placing any bets or wagers, or from withdrawing your funds.

If, on completion of the age verification process, you are found to be underage, 10Bet will return to you any deposits made on the account, having voided all winnings and/or bonuses.

In addition, if your age is not successfully verified:

  • your account will be suspended; and
  • no gambling will be permitted until we have successfully verified your age.

The documents or information requested by us may depend on the jurisdiction where you live. We reserve the right to determine which documents we require in order to carry out our verification checks. Acceptable identification documentation includes, but is not limited to:
  • copy of a valid photographic identification document, such as a Passport or Driver’s License;
  • copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (important: the utility bill must not be older than 6 months); and/or
  • copy of a recent credit / debit / bank account statement (note: the account statement must relate to a financial method used and must not be older than 6 months).

The name that you provide 10Bet at registration must be identical to that listed on your government issued identification.

In accordance with our anti-money laundering obligations, we reserve the right – acting reasonably – to raise queries or require documentation related to the source of deposited funds. If the requested information and/or documentation is not provided or is not considered by us (acting reasonably) as satisfactory, 10Bet may suspend/terminate the Customer’s account, withhold payment of any monies held in the Customer account, and pass on any necessary information to the relevant authorities."