Need a bit of help

Emmett

New member
Joined
Nov 17, 2020
Messages
2
Hi ,
I was wondering if anyone could help me out as my account has been frozen an won’t release my money from coral,
I used to be with ladbrokes an I self excluded my self which was up in March 2020 , so instead of getting my account unlocked I went with coral ( not knowing it was a sister account)
Every thing was fine I put £100 to casino a won £200 so I took it out ,I then put another £500 - £600 in the following day an lost the most of it got it back up to £600 an went to with draw it so they asked me for I’d which I gave them and they now stated my account has been closed but won’t release my money due to me self excluding myself from ladbrokes, we’re do I stand ?
All help would be much appreciated
Thanks Emmett
 

quincunx

New member
Joined
Nov 20, 2012
Messages
678
Download or copy Corals' rules,terms and conditions.Then if you haven't spotted it,ask them to point out where it says bets can be voided if you self-excluded with Ladbrokes.. If there is such a rule,then they are entitled to apply it to winners if they'd have to repay losers.
 
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