Jazz Sports Payout Stalled After 74 Hours

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sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
539
JazzSports is supposed to pay after 24 hours at most (source).

I've taken maybe 10 payouts from them in the past six months. All except one have been smooth---there was one payout that took over 30 hours.

This time, the payout has taken more than 74 hours and I'm still waiting. I've contacted support 4x in the past two days. They aren't responding to e-mails but live chat's "Chad" keeps reassuring me that the payout should arrive "any time" and he has put in a word to speed things up.

I'm guessing it's going to come through eventually, but just be warned. I wonder if BTC's steep decline in the past couple days could be related.
 

sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
539
Have they said why?
Live chat "Chad" on 19 August:

[16:58]CJXXXXX: This is the second payout that has taken more than 24 hours, that's why I'm asking.
[16:58]Chad: yes we did have a huge badge of payments this week Mr. Y, we apologize for that inconvenience, please rest assured you will get these funds paid anytime today

Then 22 Aug:


[18:14]Chad has joined the conversation
[18:14]Chad: X
[18:14]Chad: hi how are you sir ?
[18:15]Juliana has left the conversation

[18:15]CJXXXXX: Hi Chad.
[18:15]Chad: I am checking your account for you allow me please a moment
[18:15]CJXXXXX: I am fine.
[18:15]CJXXXXX: Ok.
[18:15]Chad: I am glad you are good sir
[18:17]Chad: thanks for holding sir I checked the transaction should be there anytime , I did send a request to please speed this up for you to be aware sir

That's all they've given me as they ignore all my e-mails.
 

sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
539
Update:

Just did live chat with "Alex K" from "banking".

======

Alex K

Due to a high volume of payouts request, your account may be receiving $2500 per week up to $5000 if possible.


My response:

Alex, is it not true that each player has a $5000 weekly withdrawal limit?

Alex K

It may depend.

those are the notes that I have on your account from the Processing department.

=======

So they are cutting my account's weekly withdrawal limit in half because other people have been withdrawing a lot recently.

@nymets11 @Pimike @BMR Genie
 

sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
539
Alex K says he can't give me any more info because he doesn't work in the cashier department.

Me:

Are you able to connect me with a representative from the cashier department?

Alek K

Unfortunately, they do not take chats, email or phone calls.

====
 

sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
539
I just canceled the withdrawal request and will submit another request in a few days. Don't want to sit around wasting time, waiting for something that might come at any moment. Maybe whatever liquidity problems they are having will clear up in a few days.
 

sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
539
Why would you do that? Its just going to take longer now for you to get it
First of all, that's not necessarily true. If they're cutting me down to $2.5k/week, then I can just wait for exactly a week to expire since the last payout and won't have to wait longer.

Second of all, cryto is volatile and I don't want to be stuck starting at my devices waiting for the money to come. I'd rather wait until they can guarantee a payout again in under 24 hours, so I know roughly when it will come and can avoid big fluctuations.
 

thefix

thefix

Joined
Feb 17, 2023
Messages
189
First of all, that's not necessarily true. If they're cutting me down to $2.5k/week, then I can just wait for exactly a week to expire since the last payout and won't have to wait longer.

Second of all, cryto is volatile and I don't want to be stuck starting at my devices waiting for the money to come. I'd rather wait until they can guarantee a payout again in under 24 hours, so I know roughly when it will come and can avoid big fluctuations.
Really doubt they will openly make such a guarantee if they are being pounded by withdrawals and/or they have labeled you are excessive winner already. The life of suspense is likely your future on that site. Even 24 hours is a wait and see game, certainly no BM.
 

sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
539
Really doubt they will openly make such a guarantee if they are being pounded by withdrawals and/or they have labeled you are excessive winner already. The life of suspense is likely your future on that site. Even 24 hours is a wait and see game, certainly no BM.
Fair points, and if you're right they don't deserve the B rating. Their website is clear that 24 hours is the limit. They're getting around this with me by claiming I've already hit my weekly $2.5k withdrawal limit.
 
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