I'd like to start by saying that I'm new to this forum but not new to the boards; I also posted this at another prominent forum where I've been a long time member.
I placed a $100 future bet on the Texas Rangers to win the World Series +4500 at BetMania in November of 2022. This bet pended for 11 months. As we all know, the Rangers won the World Series and the bet was graded a winner and funds were credited. I then placed a request for a max withdrawal of $4000 via BTC on November 3rd. This is where the problems started. 10 days went by and the withdrawal request was still "in review". I called to see what was going on. They assured me it was being processed. Later that day, I check my account to see 3k had been manually wiped from my account. Here are the notes listed on the account as the "reason" for the deductions: "adjust odds to win to +3000 - incorrect line" for -1500 and "Sharp max bet on TNT(not sure what this is short for; assuming futures) is $50, sharp customer was able to bet $100, system glitch" for another -1500. These excuses are asinine and blatant theft. The line was not incorrect, +4500 was market price at that time. The "system glitch" for $100 limit is also total BS. Again, my limits had been $100 across the board for literally years (started at $500, then went to $250, then $100. everyone knows how this group is with ridiculous limits). I then received an email from a manager saying this was their final decision and that they would pay out the remainder of my account (2400ish) and then would permanently close the account. I received the remainder of my balance (minus the 3k) on 11/15.
I called and spoke with a "manager" about this on 11/16 and got the runaround. He stated this was a decision that came from the owner. He also made an off the cuff remark, something along the lines of how they've paid me out "enough" over the years which I did not appreciate. He said he'd be discussing it with the owner and would get back to me. 5 days now have passed, haven't heard anything.
I've been betting online for a long time, this is the most ridiculous blatant theft attempt by a book that I've encountered. STAY AWAY from this group! Once books start doing this type of crap it's usually the beginning of the end. I will be submitting a BMR complaint on this, if someone could help it get rectified it would certainly be appreciated.
I placed a $100 future bet on the Texas Rangers to win the World Series +4500 at BetMania in November of 2022. This bet pended for 11 months. As we all know, the Rangers won the World Series and the bet was graded a winner and funds were credited. I then placed a request for a max withdrawal of $4000 via BTC on November 3rd. This is where the problems started. 10 days went by and the withdrawal request was still "in review". I called to see what was going on. They assured me it was being processed. Later that day, I check my account to see 3k had been manually wiped from my account. Here are the notes listed on the account as the "reason" for the deductions: "adjust odds to win to +3000 - incorrect line" for -1500 and "Sharp max bet on TNT(not sure what this is short for; assuming futures) is $50, sharp customer was able to bet $100, system glitch" for another -1500. These excuses are asinine and blatant theft. The line was not incorrect, +4500 was market price at that time. The "system glitch" for $100 limit is also total BS. Again, my limits had been $100 across the board for literally years (started at $500, then went to $250, then $100. everyone knows how this group is with ridiculous limits). I then received an email from a manager saying this was their final decision and that they would pay out the remainder of my account (2400ish) and then would permanently close the account. I received the remainder of my balance (minus the 3k) on 11/15.
I called and spoke with a "manager" about this on 11/16 and got the runaround. He stated this was a decision that came from the owner. He also made an off the cuff remark, something along the lines of how they've paid me out "enough" over the years which I did not appreciate. He said he'd be discussing it with the owner and would get back to me. 5 days now have passed, haven't heard anything.
I've been betting online for a long time, this is the most ridiculous blatant theft attempt by a book that I've encountered. STAY AWAY from this group! Once books start doing this type of crap it's usually the beginning of the end. I will be submitting a BMR complaint on this, if someone could help it get rectified it would certainly be appreciated.
Attachments
-
Screenshot 2023-11-14 115216.png -
Screenshot 2023-11-13 152657.png
