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  • Marathonbet suspended account - resolved

    Hello

    I read lot of marathonbet,they have a good reputation,fast payouts etc.
    After I won lot of money on Liverpool-Sunderland game and requested payout marathonbet suspended my account and requested documents for - "random security checks "
    On LIVE chat support advice me-verification taks up to 72 hours.
    After 72 hours my account was still suspended.Support advice me again-please write to id@marathonbet and ask themself-how long will take verification.
    I sent an email to id@marathonbet with question-none answers...

    So,what is other experience in similar case?

  • We have sent Marathonbet a link to this thread and received a reply:

    "we take account security very seriously and as part of this we may suspend accounts on a random basis and review these accounts, once the review is complete customers will be emailed and accounts re-opened"

    Comment


    • I know Marathonbet to close winning account and often verify credentials. If you have done nothing wrong (multiple account holder etc) you should get paid and just need to be patient.

      Comment


      • Thank you! After you link to this thread ,I get email-Thank you for providing your documents.
        Your Marathonbet account has now been re-opened.

        I suppose its after your email he started working.

        One more time thanks!

        Comment

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