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  • Bet365 voided bets after result was known

    Hello!

    This is my story about scam bookie Bet365! Almost 5 months ago i placed some bets and all of them won. But Bet365 decided to void those bets after game was over. They wrote me, they can do it, because it's written in their Terms and conditions and if i don't agree then i need to contact IBAS.

    Hi Linas,

    We are contacting you regarding bet ID FL8649952256I placed at the odds of 1.72 on Jennings Grenades (Draw No Bet Jennings Grenades v Tryum). We have identified that this selection was placed after the outcome was already known or a material advantage was gained and as such, in accordance with our rules, the selection has been made void.

    Please accept our apologies for any inconvenience caused.

    I wrote to IBAS and they decided that there were no ground to void customer's bets and The Panel adjudicates in favour of the customer.

    After that Bet365 told me that Independent Betting Adjudication Service didn't contact them and they will not pay me anything!

  • I would like to hear your thoughts. Is it really a top rated bookie?

    Comment


    • Did IBAS send you an official email to say the result of the case?

      If so, it is very strange that Bet365 would ignore it!

      Comment


      • If you send in a BMR complaint form we can ask a manager in there to review this for you
        https://www.bookmakersreview.com/player-complaints/

        Comment


        • Do it mate...BMR Brad is THE go to guy!!! Hes like the TERMINATOR MATE!!

          Comment


          • Originally posted by BMR_Brad View Post
            Did IBAS send you an official email to say the result of the case?

            If so, it is very strange that Bet365 would ignore it!
            Yes, they did! I filled complaint. Hope you can help!

            Comment


            • We should be able to get a managers attention on this for you.

              It sounds quite straight forward. Hopefully it really is!

              Comment


              • Originally posted by BMR_Brad View Post
                We should be able to get a managers attention on this for you.

                It sounds quite straight forward. Hopefully it really is!
                I can send you IBAS decision if you want! It is in PDF format!

                Comment


                • Do it mate!! BMR Brad is amazing!! Guy has so much experience and knows wagering better than most. He is the best.

                  Comment

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