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  • Problems marathonbet.co.uk

    Hello to all punters

    I have a problem that I'd share with you today. registered an account on marathonbet.co.uk and after the payment of money and played games should have verified account so I raised the money. sent them scanned all the necessary documents that I was asked several times after some time I chatted with him directly and they said they were not satisfied and want to get the image file to the smartphone. That's what I did, I took a picture with the phone camera of 8 megapixels and sent. Eventually they sent me that again, I have to send the documents I have otherwise sent, then again with čatovao with them and told them that I would complain to the competent institutions for this they are doing with my account. them I am a total of 7 or 8 times sent the documents sought. Order me last night was suspended, believe that I lost my temper and I do not know what else to do. Tonight I received an email:
    Dear Dragan ....,
    *
    Thank you for contacting Marathonbet.
    *
    We still require alternative items for us (which clearly states your Address) to complete the verification of your account.
    *
    Could you please provide one of the following:

    · Utility Bill (within last 3 months)

    · Tax Bill (within last 3 months)

    · Credit Card Statement (within last 3 months)

    · Bank Statement (within last 3 months)

    Could you please send the documents by:
    Email: id@marathonbet.co.uk

    If you have any queries or difficulties, please contact our Customer Care team at care@marathonbet.co.uk and we will be very happy to assist you.
    *
    Kind Regards,
    Iuliia Administrator

    Marathonbet Payments Team

    Do you have any idea what to do, how to solve this problem.
    Sorry for my bad English and thanks in advance

  • Please send an email with the details of your case to disputes@bookmakersreview.com

    Comment


    • sounds like deja vu

      Comment


      • Hi! What was the end of this story? Did they re-open your account? How long did this ID verification process take?
        Thanks for answer.

        Comment

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