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  • GOLDBET.COM - STAY AWAY

    Hi people,

    Do not even open an account at goldbet.

    Firstly I opened my account and tried to place the 1st bet, and an error showed up. Asked on chat and the attendant said when the odds are in red, you are obliged to bet on a multiple bet! you can not make a single.

    Ok, I placed a triple bet with the same selection(Belgrade football) and other 2.

    Won the 2 other selections, was waiting for the Belgrade match to start, and when I come to check my bet, the Belgrade selection now is VOID. For absolutely no reason!

    Contacted the live chat again. Asking why was VOID, the attendant said, "will be update after the last match do not worry". Some other times he said It's fine, don't worry.

    And he guaranteed that my bet was OK:

    joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
    Biagio: yes i confirm
    Biagio: it

    After the match(Belgrade won 4x3) They didn't pay it properly, and it was VOID.

    Returned to live chat once again, and at this time he said the bet is VOID and won't pay my winnings with Belgrade.

    So, I risked my money on a triple bet, to be able to bet on the game I wanted, for nothing.

    Here is the full conversation:

    Chat Transcript
    info: Welcome to Goldbet. Please wait for a site operator to respond.
    info: You are now chatting with 'Biagio'
    Biagio: Welcome to our GoldBet live chat service! How may I help you?
    joao: why my bet xxx-xxxxxxxxxxxx have one match void
    joao: ?
    Biagio: hold on please
    Biagio: your bet will be update after the events will end
    joao: did you read what i said?
    joao: there is one Void
    joao: for absolutely no reason
    Biagio: sorry but i cannot see any void on it
    Biagio: the bet is placed
    Biagio: still not closed
    joao: omg
    joao: its a multiple
    joao: open it
    joao: each match
    Biagio: Mr Joao
    Biagio: 1 event
    Biagio: has finished
    Biagio: excatly willims - halep
    Biagio: the other are unset
    Biagio: ok?
    joao: how many selections do you see?
    Biagio: 3 events
    Biagio: the bet is of 37€
    Biagio: is that right?
    joao: yes
    joao: williams won
    Biagio: ok
    Biagio: so the bet is still unset
    Biagio: ok
    Biagio: but we have to wait for the other event
    joao: of course, but i checked here and one match says void
    joao: as i already explained
    joao: for no reasin
    Biagio: no sir
    joao: reason
    Biagio: will be update after the last match do not worry
    joao: so, tell me what you see.
    Biagio: nothing
    joao: so, how can you tell me its fine
    Biagio: you have to wait Sir
    joao: if you are not checking
    Biagio: the last match
    joao: whats the last match?
    Biagio: Might i help you with anything else
    Biagio: Serbian
    joao: yes
    Biagio: Belgrade-Smederevo
    joao: yes
    Biagio: ok then
    Biagio: will be update after that match
    joao: whats the outcome for this match now?
    joao: here i see void
    Biagio: nothing is wrong
    Biagio: you have to wait
    Biagio: after the match if you have still problem contact us
    joao: Mr. Biagio, I'm explaining the situation for you, and you still telling me everything is fine.
    Biagio: I am explaining to you Sir the situation
    Biagio: and there is nothing wrong
    joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
    Biagio: Sir . i have understood the situation
    joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
    Biagio: may be is just an error
    Biagio: but the match is going to start later
    Biagio: so if you havestill the problem
    Biagio: contact us
    Biagio: and we will see how to solve the case
    joao: no... we wont see... we are seeing it right now
    joao: and i want you to confirm NOW
    joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
    Biagio: yes i confirm
    Biagio: it
    Biagio: ok?
    joao: ok
    info: Your chat transcript will be sent to xxxxxx@zipmail.com.br at the end of your chat.
    joao: bye
    Biagio: Thank you for chatting with us, goodbye!



  • It would be useful for the chat transcript after you found out that they short changed you on this multiple bet. What did they say to you after you confronted them?

    The Belgrade selection was voided, but were there any possible reasons for this? Was the match postponed etc?

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