Recent content by everydayhodl

Just posting to keep this thread/issue updated. Hit a progressive jackpot in November of 2022, and still no word or explanation from anyone at BOL

Out of curiosity, what slot/game were you playing?

I’m not trying to hijack the thread, and I understand/appreciate the fact you offer this service for free. With that being said, is there a reason this complaint gets such a quick response from your team?

Thanks. I know they don’t do official complaints with offshore books anymore, but I’m hoping they might know of any additional people I could contact.

I had open complaints through another forum, and I was updating as I was getting responses/learning new information. This has been ongoing for months, and the responses from SportsBetting seemed to wait until hours before the 7-day timer was expired, so it’s been a slow process. That being said...

I am happy to hear that your issue was resolved quickly and you have had continued positive experiences with them. That has not been my experience with them, and have spent the better part of 3-months of them answering only questions nobody has asked, while dodging the only questions relevant...

I just filled out the player complaint form, I appreciate any assistance you can provide. I had some outside family issues come up, but I just got back into town, and really do appreciate any help. For anyone who cares to know any updates on this, I will try to sum up what has changed since my...

Update for anyone interested. SportsBetting stopped responding when asked for a explanation by the CG Complaint people. SportsBetting removed my ability to pull any info from this timeframe. SportsBetting's support proved there is transaction history, so unsure why they are now hiding it. The...

It is not possible to wager more than $100 each spin. This rule does not change based on the tilt of the player, it is programmed into the game.

As I stated in the original post, I requested a payout for $20,000 which was cancelled by the site. If you read the original post, you would have already known this information. It is impossible to click spin, and have any bet for more than $100 on this game. I was doing $20 spins when I won...

Apologize for replying twice to the same message, but I missed what you were asking with the screenshot. Is this what you were referencing?

Sportsbetting finally responded and uploaded the transaction log for the requested timeframe. I took screenshots from the actual slot from their site today, which shows that with all max coins and lines selected, the max bet is $100 The log is what was provided, and I labeled spins which...

Why would the $20,000 not be shown as a loss, similar to the other amount which was lost? The time frame that the amount was lost was under ten minutes, and the max spin on the slot is $100 spin, so the timeframe itself is impossible. If I did in fact lose this amount myself, I don't see why...

After I made this post, I filled out the complaint form, but never heard anything back from it. Would I be able to verify that I submitted it correctly? If not, I can fill out the form and resubmit it. Thank you

I was told to call after my payout request had been cancelled. I assumed they wanted me to call from the phone number that is linked to my account for verification. The history log which you can access yourself is vague, but I was asking for a more detailed hand-by-hand or spin-by-spin...