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5.8
BetPlatinum

20% Free Play

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country-not-accepted-icon Costa Rica CR Sports Bettors Not Accepted

BetPlatinum Review

5.8
by Bookmakers Review | Updated October 15, 2023
About BetPlatinum

BetPlatinum has been online since 2001. The sportsbook holds a BMR rating of 5.8.  New registrations are offered a 20% Free Play. The sportsbook is headquartered in San Jose, Costa Rica.  Players can contact BetPlatinum via email at customerservice@betplatinum.com.

Check out all of our online sportsbook ratings in the 2024 Betting Sites Guide, which is updated weekly throughout the year.

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Rating: 5.8

Our Verdict

An online sportsbook with questionable security measures and some slow payout issues.

BetPlatinum is an offshore sportsbook based in San Jose, Costa Rica. The site focuses on American bettors, but it offers a weak user experience and questionable security measures. We have also noted complaints from players on the BMR forum, so we would advise readers to avoid signing up with this sportsbook.

We have assigned BetPlatinum a D+ rating. That means the site falls well below the standards set by elite online sportsbooks such as Bookmaker, Heritage Sports, Bovada and BetOnline. It previously held a C- rating, but it was downgraded a few years ago following criticisms about a lack of quick payments from customers.

This sportsbook is not quite on our blacklist, but it is only just about treading water above that category, so there are significantly better options available.

About our Ratings

BMR betting sites ratings are based on over 20 years worth of experience helping players resolve disputes with offshore sportsbooks. Sportsbooks are carefully vetted before being rated. Ratings are fluid and analyzed by BMR weekly. The industry’s best sportsbooks are rated 9.5 and up. | How We Rate

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BetPlatinum Reputation

Customers have made various complaints over the years about BetPlatinum. As is often the case with sportsbooks that hold a D+ rating at BMR, they typically focus on three key areas:

  • Slow Payments | Customers have had to wait for months to receive the winnings they earned. One bettor complained that he was waiting for more than six months to receive $10,000.
  • Unresponsive Customer Service | Bettors say the customer service agents were unhelpful when trying to find out how long it would take for them to be paid out.
  • Banking Methods | The sportsbook previously listed banking methods in its online cashier section that turned out to be unavailable.

For these reasons, BetPlatinum has a poor reputation among sports bettors at this current time, and we would suggest you look elsewhere for a reliable, honest sportsbook.

Banking

Currencies Accepted:

USD

You will need to fill in the BetPlatinum registration form and obtain an account number if you would like to make a deposit. You can then call a customer support representative to make a deposit over the phone.

However, we would suggest you avoid doing so, as players have complained about difficulties faced in withdrawing funds from this sportsbook. The banking page reads, “Payout’s are made 5 days a week Monday thru Friday.” Poor grammar is a hallmark of the content on this site, which is another issue that should set alarm bells ringing for prospective customers.

There are less than popular methods for banking at BetPlatinum. The table above displays each payment option and its respective fees and limits. 

Deposit Methods Min Max Fee
Bitcoin $1 No max Free
P2P $100 $700 Variable
Cashiers Check $50 No max Variable
Withdrawal Methods Time Fee
P2P Variable

Bonuses at BetPlatinum

This sportsbook is not currently offering a sign-up bonus, but you may be offered an incentive if you call to make a deposit. It bears repeating that we recommend you look elsewhere, as this sportsbook has a D+ rating, and you will enjoy a far better and more reliable experience at alternative sportsbooks.

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BetPlatinum’s Security and User Experience

When you visit BetPlatinum.ag, a message at the top of the browser informs you that the site is “Not Secure.” Google warns that you should not enter any sensitive information on this site, such as credit card details or passwords, as it could be stolen by attackers.

If this was a serious online sportsbook, it would invest in basic security measures to safeguard players, but it has failed to do so. That is yet another reason to avoid this site in favor of a more reputable competitor.

The web design is very basic with limited digital content, the layout is slapdash and it features some bizarre terminology. For example, the racebook is referred to as a “Horsebook.”

Betting Options at BetPlatinum

This sportsbook is geared towards U.S. bettors, with a focus on football, baseball, basketball and hockey. You can bet on spreads, totals, moneylines, teasers, parlays, futures and what it describes as “wacky propositions.” However, you will find a stronger selection of betting options elsewhere.

Wagering Limits at BetPlatinum

BetPlatinum targets recreational players only. The maximum bet is just $500 on college basketball, MLB and NHL, and it goes up to $2,000 on college football, NFL and NBA spreads.

BetPlatinum’s Customer Service

You can call 1-877-238-7528 to speak to the BetPlatinum team. That is the number for everything from deposits and withdrawals to customer service requests.

Other Betting Options Offered by BetPlatinum

BetPlatinum also offers a “Horsebook,” as mentioned earlier in this review. It only covers U.S. racing with a maximum bet of $500 on the win. There is a very basic online casino, with a minimum bet of $0.05 on slots and $1 on table games.

FAQs – BetPlatinum

How long has BetPlatinum Sportsbook been in business?

BetPlatinum has been online since 2001. This offshore sportsbook holds a D+ rating with BMR, so you should approach it with caution. We recommend signing up with a more reputable sportsbook instead, such as Bookmaker, Heritage Sports, Bovada or BetOnline.

Does BetPlatinum Sportsbook offer in-play betting options?

BetPlatinum Sportsbook offers a range of betting options on popular sports such as football, baseball and basketball. However, it has been subject to customer complaints over the years, so we recommend avoiding this site and choosing one of our A+-rated sportsbooks as an alternative.

Does BetPlatinum Sportsbook have mobile betting capabilities?

You can access the BetPlatinum Sportsbook site from the browser on any mobile device or desktop computer. However, we would advise against doing so, as this sportsbook has a poor reputation and there are far better options available.

How can I deposit funds into my BetPlatinum Sportsbook account?

You will need to call a BetPlatinum customer service representative and provide your account number to make a deposit. Withdrawal requests must also be made over the phone, which is unusual for an online sportsbook. BMR forum members have reported payout issues at this site, so we would recommend a more reputable sportsbook.

What are the minimum deposit requirements for BetPlatinum Sportsbook?

The deposit requirements will depend on the method you use at BetPlatinum Sportsbook. You need to call the customer service team to discuss making payments. We would recommend choosing a more established and trusted sportsbook instead, as BetPlatinum Sportsbook holds a D+ rating with BMR.

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