verifying marathonbet account for more than 15 days and no respond

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vidaaa

vidaaa

Joined
Jul 4, 2019
Messages
5
it was 19th june that marathonbet sent me an email and asked me to send documents for verifying.
i sent them a pdf i had on my laptop of my passport and my car document for showing my address.
they told me that they want a digital photo of my passport.
i sent the digital photo along with my car document again.
this time they told that they cant accept car document and need to send one of the documents they have mentioned.
so i sent my bank statement, and it was june 23 that i sent my last document.
few days later they suspended my account without sending any emails but i suppose its related to verifying process.

i think the usual time for verifying accounts is 2 3 working days but it has been over 10 days and i didnt get any sign of what is going with my case. they just give me prepared answers like its under verification process, it may take several days and etc...
anyone have any idea how can i handle this situation?
 

vidaaa

vidaaa

Joined
Jul 4, 2019
Messages
5
What are you doing here? Withdrawing money?

in bookmakersreview?
im trying to find a way to go to my account and withdraw money as marathon really annoyed me
from someone who had same issue or a guy who can help
its going to be 20days and there is no answer from them yet...
 
Last edited:

BMR Admin

BMR Admin

Joined
Jan 29, 2018
Messages
170
it was 19th june that marathonbet sent me an email and asked me to send documents for verifying.
i sent them a pdf i had on my laptop of my passport and my car document for showing my address.
they told me that they want a digital photo of my passport.
i sent the digital photo along with my car document again.
this time they told that they cant accept car document and need to send one of the documents they have mentioned.
so i sent my bank statement, and it was june 23 that i sent my last document.
few days later they suspended my account without sending any emails but i suppose its related to verifying process.

i think the usual time for verifying accounts is 2 3 working days but it has been over 10 days and i didnt get any sign of what is going with my case. they just give me prepared answers like its under verification process, it may take several days and etc...
anyone have any idea how can i handle this situation?

vidaaa ....please fill out this complaint form and we will look into this for you.
cheers.gif
 

vidaaa

vidaaa

Joined
Jul 4, 2019
Messages
5
there is no respond from marathon yet...its 23 days i think...
and they wont tell you what are they doing...just tell you that you need several days(month realy or years)!!!
 

StarLion

StarLion

Joined
Mar 9, 2021
Messages
4
Hi guys, I am facing the same issue. It has been 20 days since my verification process started and Marathon keeps coming back with Please be patient. I have a ton of money there and they have obviously blocked my withdrawals. I submitted 7 documents in their second time of asking for verification

Can anyone suggest what I could do?
 

StarLion

StarLion

Joined
Mar 9, 2021
Messages
4
Hi friend, initially when using Marathon it seemed the best because it has the fastest payouts. But I was at a loss net deposit wise. The moment I started making profits, my account was deemed that it is to be verified and all the payments were put on hold and now my account is literally frozen for 20+ days with withdrawal button gone and betting limits put on me
 

Addito77

Addito77

Joined
Mar 21, 2021
Messages
2
it was 19th june that marathonbet sent me an email and asked me to send documents for verifying.
i sent them a pdf i had on my laptop of my passport and my car document for showing my address.
they told me that they want a digital photo of my passport.
i sent the digital photo along with my car document again.
this time they told that they cant accept car document and need to send one of the documents they have mentioned.
so i sent my bank statement, and it was june 23 that i sent my last document.
few days later they suspended my account without sending any emails but i suppose its related to verifying process.

i think the usual time for verifying accounts is 2 3 working days but it has been over 10 days and i didnt get any sign of what is going with my case. they just give me prepared answers like its under verification process, it may take several days and etc...
anyone have any idea how can i handle this situation?

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