verifying marathonbet account for more than 15 days and no respond

Enikk

Genie’s Bitch
Joined
Oct 31, 2021
Messages
8,513
Why would there be a guarantee? If you have been unsuccessful on your own with customer service than just fill out the form and someone from BMR will be in touch with you to look into it further. Some of these books take days and some have complaints of weeks and months. Just give the book the info they want and don't act erratically. You never want to make matters worse.

You should always play with a to rated books as well.

 

chuamadi

New member
Joined
May 6, 2022
Messages
4
I have filed a complaint. Please BMR help me to intervene so as Marathonbet can look into my ID verification. As quick as. Am a mother of 6, i try to withdraw my part of my funds so as to cater for food for my children and am not aware that only winnings are now allowed to be withdrawn out, so they returned the money back and also email me to submit documents, which i have done immediately on the site. But till now no responce again from them. Please help me BMR. Thanks and God bless
 

malikbello751

New member
Joined
May 14, 2022
Messages
12
Hi guys, I am facing the same issue. It has been 20 days since my verification process started and Marathon keeps coming back with Please be patient. I have a ton of money there and they have obviously blocked my withdrawals. I submitted 7 documents in their second time of asking for verification

Can anyone suggest what I could do?
Did you later get any response from them or they can’t open it anymore
 

chuamadi

New member
Joined
May 6, 2022
Messages
4
Really after how many days ? How did you go about it
I sent them my Valid ID card and give them explanations on why i wanted to withdraw my money, which they claimed that part of my unwagered funds are in the withdrawal amount. So the next day i sent them complaint email to the support team, that they should attend to my Verification and that am a bread winner in my home, as i feed my childrens from the funds. So the next day (day 3) i received a mail that my ID has been verified and my account full access is back. Thats it.
 

malikbello751

New member
Joined
May 14, 2022
Messages
12
I sent them my Valid ID card and give them explanations on why i wanted to withdraw my money, which they claimed that part of my unwagered funds are in the withdrawal amount. So the next day i sent them complaint email to the support team, that they should attend to my Verification and that am a bread winner in my home, as i feed my childrens from the funds. So the next day (day 3) i received a mail that my ID has been verified and my account full access is back. Thats it.
They just giving me story every time
 

clifordlaika74

New member
Joined
May 18, 2022
Messages
2
¿Hay garantía de que podré retirar mi dinero después de haber presentado una queja?
Hola buenas acabo de rellenar el formulario de quejas , ya que tengo el mismo problema de la mayoría de las personas de aquí , me tienen pendiente de verificación, envié todo , no me explican nada y no me deja retirar.... Necesito su ayuda gracias! Correo: clifordlaika74@gmail.com
 

clifordlaika74

New member
Joined
May 18, 2022
Messages
2
estoy en la misma situación, ya rellene el formulario me puede ayudar a mi porfavor... Necesito el dinero son más de 5000€ y es desesperante
 

BMR Disputes Matt

New member
Joined
May 18, 2022
Messages
74
estoy en la misma situación, ya rellene el formulario me puede ayudar a mi porfavor... Necesito el dinero son más de 5000€ y es desesperante

"‎I am in the same situation, and fill out the form can help me please ... I need the money is more than 5000€ and it is desperate‎"

We have received your complaint form and will ask Marathonbet about your account too.



BMR Dispute Resolution Service
 
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