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WagerWeb Slow Pay Complaints

thesharpestsharpie

thesharpestsharpie

Joined
Mar 14, 2023
Messages
47
People with brains.

At 4% APY your $65k earns over $1000 over that period. BetAnything is taking $1000 from you by delaying that long.

Mind-boggling that people make excuses for slow pays when there are multiple books that pay instantly.
It was WagerWeb that did it to me. Betanything, on the other hand, used to pay in 2-4 hours. Since August, its been 36 hours + every time. Increasing the timeframe on payouts when you know they have the money to pay is really strange and is anti customer behavior. Maybe its just my account, but I am seeing other people complaining about longer than expected payout timeframes as well. FWIW, I got told to leave WagerWeb 2 years ago and haven't been back since. I tried to log back in, but my entire account was nuked and they had no record of me. I was going to sign up and hit them again, but after reading this thread, I won't be doing that. They are the 3rd book to decline my business.
 

bigjoe79

bigjoe79

Joined
Aug 3, 2025
Messages
6
It was WagerWeb that did it to me. Betanything, on the other hand, used to pay in 2-4 hours. Since August, its been 36 hours + every time. Increasing the timeframe on payouts when you know they have the money to pay is really strange and is anti customer behavior. Maybe its just my account, but I am seeing other people complaining about longer than expected payout timeframes as well. FWIW, I got told to leave WagerWeb 2 years ago and haven't been back since. I tried to log back in, but my entire account was nuked and they had no record of me. I was going to sign up and hit them again, but after reading this thread, I won't be doing that. They are the 3rd book to decline my business.
You are absolutely right about BAS or BetAnything as they now call themselves. They manage to keep a clean reputation on BMR (I can gue$$ why) and most guys on here will tell you they always pay because they probably do! You might see the occasional slow pay complaint or their ridiculous “record a video of yourself holding ID and saying your account number” delay tactics. But if you look at reviews for BAS outside of BMR they are really bad and that is probably why they changed the name. A bad reputation is bad for business. In the weeks prior to the name change they suspended thousands of accounts including mine, stole peoples balances and refused to reactivate. Total scumbags
 

benjamesmusic48

benjamesmusic48

Joined
Nov 11, 2025
Messages
2
Yeah it WAS a good book, but now it’s got a shitty website, shitty service, and none of the good people that used to work there are there anymore. One ugly girl thinks she runs everything. They slow roll the shit out of you. Takes forever to get your money. You will get it, but it takes so much longer than it used to. I know it’s only a matter of time before they can’t pay. I wouldn’t wait for that to happen. I’d stay away now. Has all the feelings of a company about to go under.
I had my wager web account for 2 weeks i ran $500 to 7.5k (Never did a withdraw) they removed the prop builder plug in & cut my withdraws to $250 now its been 3 days since my first requested payout and nada. Anyone with any info that can help ?
 

sickgambler

sickgambler

Joined
Aug 29, 2025
Messages
33
I had my wager web account for 2 weeks i ran $500 to 7.5k (Never did a withdraw) they removed the prop builder plug in & cut my withdraws to $250 now its been 3 days since my first requested payout and nada. Anyone with any info that can help ?
Please make sense to this. This post has been up over 5 weeks and apparently you open a sportsbook account there two weeks ago. Did you not read this thread 5 weeks ago? But now you suddenly find this website
 

pboy

pboy

Joined
Nov 30, 2025
Messages
30
lol wagerweb accusing me of "being with a group" i def am not. just a crazy assumption lmfao
says they will pay me, but "your account is not a priority when sending payouts"
just insane lmfao
 

shinycog

shinycog

Joined
Apr 10, 2026
Messages
3
UPDATE 4/10/2026: I just tried to log into my WagerWeb account. It is now SUSPENDED. I cannot access my own account. They have not paid me. They have not responded to emails for months. Now they have locked me out entirely. This is theft. Plain and simple.

Hey everyone, just want to share my experience with WagerWeb. I've filed a dispute via BMR already but I also want to shed light here publicly:

WagerWeb Stole $4,000 of My Money – Here's the Full Story (Costa Rica Scam)

Site: WagerWeb (Costa Rica-based)
Amount Stolen: $4,000 Deposits + ~$900 Winnings
Current Status: No payout since 12/20/2025. Today is 4/10/2026. No serious response.

Timeline of Theft & Lies:

Dec 20, 2025 – Account locked
Dec 21 – Jan 4 – Sent an initial email asking for clarification followed by three followups. Zero replies.
Jan 9 – Call customer service line for the first time. "Jamie" answers. She falsely accuses me of using "OddsJam" software (I had no idea what that even was). She says I will be paid after verification. I send documents immediately.
Jan 9 – Mar 22 – More emails. No replies. Continue calling every couple days. Same lame excuses.
Apr 8 – Finally had enough. Email threatening to go public. No reply.
Apr 9 – Called again today to let them know I'm going public, "Natalia" boldly responds,"Go ahead."

All throughout "Jamie" and "Natalia" give the same script: "Management doesn't see you as a priority. Your payout might take longer." It's gotten to to the point where they already recognize my voice and know who I am when I call. That's how often I call.

-- How "Jamie"& "Natalia" Are Trained to String You Along:
These two are clearly trained to lie and delay. Here is their playbook:

1. The False Promise:"You will be paid, don't worry. Just send verification."(Spoiler: It never happens.)
2. The Blame Shift: They literally told me, "Management doesn't see you as a priority." How wild is that?
3. The Fake Accusation: Randomly accused me of posting on forums, specifically SportsBettingReview (SBR). Also claimed I used "OddsJam"which at the time, I had never even heard of. Now I see it's a website that you can pay a monthly subscription to get good picks. Crazy how they just hurl false accusations and there's noway for you to defend yourself. When I denied it, they brushed me off with, "Hmm, yeah, we know, that's what you all say." Absolutely unfair.
4. The Wall: "There's nothing I can do, it's all management. You can email them." I haven't had a single email ever answered. Not one.
5. The Denied Escalation: When you ask to speak to management, they say no. You cannot speak to anyone with authority. So, there's literally no way to get through to anyone because these two "representatives"stone wall you.

These are not mistakes. This is a script. They are trained to burn time, exhaust you, and hope you give up. I have been calling and emailing for months. Every conversation is the same empty promises.

-- Other Major Red Flags:

1. They ask for your PASSWORD. Not a security phrase. Your actual login password. This is insane.
2. It's a house operation. When you call, you can hear a TV playing in the background and your voice echoes through the call signifying that you're on speaker. This is not a professional office. This is someone's living room and a Mickey Mouse operation.
3. Emails are a black hole. I have sent over a dozen emails. Not one has ever been answered. Not a single one.

Current Status: No money. No answers. Emails ignored for 4+ months. They have stopped pretending.

What I am doing:

Posting this everywhere (SBR, BMR, Trustpilot, Twitter, etc.)
Filing a complaint with Costa Rican authorities
Making sure every bettor knows: WagerWeb is a scam. Do not deposit.

If anyone else has had a similar experience with WagerWeb, please reply or DM me. Strength in numbers.

***If WagerWeb pays me what they owe, I will return to this post and add a clear update showing they made it right.***
 
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