Just Bet: Over a month, won't payout

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robbiek

robbiek

Joined
Jul 5, 2022
Messages
1
Hi,

I submitted a complaint but think everyone should know. Something is up with Just Bet. I was under the impression they were a big, good site but they stole a $2,000 deposit from me and another $2,000 of winnings. Over one month, they won't give me an answer.
 

Enikk

Enikk

Joined
Oct 31, 2021
Messages
12,509
Justbet isn't stealing money off anyone. They send up to 25K in minutes DAILY. Is there a reason why you signed up for a new account here to post this?? You have claimed similar issues at a book called youbtonit than again at the book matchbets??



I would say welcome to BMR but have said that to you already under your other handle. You are looking kind of shady using multiple accounts here which is against our rules??
 

BMR Genie

BMR Genie

Joined
Jun 16, 2016
Messages
23,323
Hi,

I submitted a complaint but think everyone should know. Something is up with Just Bet. I was under the impression they were a big, good site but they stole a $2,000 deposit from me and another $2,000 of winnings. Over one month, they won't give me an answer.
Hi Robbiek,

We received your complaint, but can you please double check the email address you have provided? You ask to reply to this address: support@bookmaker.eu (which is clearly a Bookmaker CS support address).
 

BMR Disputes Matt

BMR Disputes Matt

Joined
May 18, 2022
Messages
111
Hi,

I submitted a complaint but think everyone should know. Something is up with Just Bet. I was under the impression they were a big, good site but they stole a $2,000 deposit from me and another $2,000 of winnings. Over one month, they won't give me an answer.

Justbet have replied and apologize for this mix up. They say that you were incorrectly linked to a fraud ring and never should have had your account frozen at all.

They say your account is active again now and a senior CS person will be contacting you to explain and apologize directly.
 

Pimike

Pimike

Joined
Oct 30, 2021
Messages
8,830
Justbet have replied and apologize for this mix up. They say that you were incorrectly linked to a fraud ring and never should have had your account frozen at all.

They say your account is active again now and a senior CS person will be contacting you to explain and apologize directly.


Outstanding!!

BMR to the rescue!!
 

BMR Disputes Matt

BMR Disputes Matt

Joined
May 18, 2022
Messages
111
Hi Robbiek,

We received your complaint, but can you please double check the email address you have provided? You ask to reply to this address: support@bookmaker.eu (which is clearly a Bookmaker CS support address).

Justbet have also offered to give you that bonus on your next deposit.

I do not have an email for you so please Direct Message me for the details if you see this post.
 
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