dwilliams965
dwilliams965
New member
- Joined
- Jan 30, 2023
- Messages
- 4
I requested a payout on December 5, 2022 from Bookmaker.eu. I still have not received my funds. Bookmaker refuses to update me on why I have not been paid out and just gives me the same generic answer if I contact them via live chat which is "your payout is under review." I have been very patient, but it is now almost 2 months that they have had my money and refuse to pay. I was requested to send in several selfies with my ID in hand and others holding a piece of paper with the date. I sent in this information immediately but still no response. I have been sending emails asking for an update and nobody ever replies. I do not know where else to turn at this point. I thought Bookmaker was a reputable site which is why I used them but now it seems I may have been wrong. Very unprofessional behavior to not payout for 2 months with no explanation and refuse to respond to countless emails. I honestly don't know where else to turn at this point.