sportsbettor5
- Joined
- Jan 14, 2022
- Messages
- 934
Seeking the perspective of other experienced players.
I recently started playing with a household name. Don't want to name them yet as I'm not interesting in trashing them in case I'm missing something.
I deposited and took no bonuses. Cleared the 1x RO and went to withdraw. The interface said I was ineligible to withdraw because I had to clear a rollover.
Looking more closely, it seems that the book gave me a tiny, unsolicited freeplay bonus for my action. This freeplay bonus was <0.15% of the balance I was set to withdraw. Talking to CS, I learned I had only two options if I wanted my funds:
(1) risk the small bonus amount to clear the rollover on that amount, then initiate a withdrawal
(2) forfeit the bonus amount, then initiate a withdrawal
In case that's unclear, I'll put some hypothetical numbers to it in the correct proportion. Suppose my balance was $30k, and those funds had completed 1x rollover. The sportsbook at some point (unclear when) decided to give me a $36.50 freeplay bonus merely for wagering with them. So my balance total was $30,036.50. Customer service is saying I can't withdraw my $30k because I haven't rolled over the $36.50.
I imagine anyone who has read this far will ask, "why not just risk the $36.50 and be done with it"? The major reason is that none of the sports I play have any matches coming up soon and I don't like my account having action on any sports other than the few that I play---I like my account history to be 100% clear about which sports I play and which I do not. I can explain why that is later if anyone doesn't get it. Also, as a matter of principle, if a book gives a player an unsolicited freeplay bonus for wagering with them, it seems to me the player should be allowed to play with those funds at any time without this affecting their deposited funds. These two types of funds should be segregated, it seems to me.
BOL also has given me this type of small unsolicited freeplay bonus in recent times. The difference is that BOL doesn't block withdrawal of my other, rolled over, funds after it credits these small bonuses to me. A cynic might say the book in question is just attempting to keep me playing in the hope that I lose my funds. I don't want to be too cynical, so I seek your input.
I recently started playing with a household name. Don't want to name them yet as I'm not interesting in trashing them in case I'm missing something.
I deposited and took no bonuses. Cleared the 1x RO and went to withdraw. The interface said I was ineligible to withdraw because I had to clear a rollover.
Looking more closely, it seems that the book gave me a tiny, unsolicited freeplay bonus for my action. This freeplay bonus was <0.15% of the balance I was set to withdraw. Talking to CS, I learned I had only two options if I wanted my funds:
(1) risk the small bonus amount to clear the rollover on that amount, then initiate a withdrawal
(2) forfeit the bonus amount, then initiate a withdrawal
In case that's unclear, I'll put some hypothetical numbers to it in the correct proportion. Suppose my balance was $30k, and those funds had completed 1x rollover. The sportsbook at some point (unclear when) decided to give me a $36.50 freeplay bonus merely for wagering with them. So my balance total was $30,036.50. Customer service is saying I can't withdraw my $30k because I haven't rolled over the $36.50.
I imagine anyone who has read this far will ask, "why not just risk the $36.50 and be done with it"? The major reason is that none of the sports I play have any matches coming up soon and I don't like my account having action on any sports other than the few that I play---I like my account history to be 100% clear about which sports I play and which I do not. I can explain why that is later if anyone doesn't get it. Also, as a matter of principle, if a book gives a player an unsolicited freeplay bonus for wagering with them, it seems to me the player should be allowed to play with those funds at any time without this affecting their deposited funds. These two types of funds should be segregated, it seems to me.
BOL also has given me this type of small unsolicited freeplay bonus in recent times. The difference is that BOL doesn't block withdrawal of my other, rolled over, funds after it credits these small bonuses to me. A cynic might say the book in question is just attempting to keep me playing in the hope that I lose my funds. I don't want to be too cynical, so I seek your input.
