Heritage new website is up

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Stallion

Stallion

Joined
Oct 19, 2021
Messages
214
So i have been trying to add a new credit card to my account since this morning. I have been unable to because of an error message. I have sent in the forms so Heritage can verify it's my actual credit card. I have been on live chat 3 times talking to 3 different people JP, Kim, and Gabe. So after chatting with them and following there steps of what to do, sending in forms etc.. trying to add the card, looking for a button to upload the forms.. which doesn't exist, Gabe tried to do everything for me, but kept getting an error message. There new software is complete garbage!!! The site doesn't load correctly. I am 99% done with them, unless I hear something from them I am done with them.
 

Stallion

Stallion

Joined
Oct 19, 2021
Messages
214
So i have been trying to add a new credit card to my account since this morning. I have been unable to because of an error message. I have sent in the forms so Heritage can verify it's my actual credit card. I have been on live chat 3 times talking to 3 different people JP, Kim, and Gabe. So after chatting with them and following there steps of what to do, sending in forms etc.. trying to add the card, looking for a button to upload the forms.. which doesn't exist, Gabe tried to do everything for me, but kept getting an error message. There new software is complete garbage!!! The site doesn't load correctly. I am 99% done with them, unless I hear something from them I am done with them.
So here is an update: The background of the screen is the colour of black, and the error message is also apparently in black letters which is why it isn't showing up. Secondly I can't deposit using my Amex at Heritage because it isn't accepted there, even though there website clearly shows it as a deposit option, and all accounts at Heritage are in USD. The new website at Heritage is complete garbage!!!
 
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