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alano83

alano83

Joined
Nov 22, 2021
Messages
14
received response of the appeal: a post of 30 questions with questions that have nothing to do with an online gaming account such as: are you married? name and surname of the wife? do you use illegal software and so on ..... is there a body that issues the license to these scammoni?
 

BMR Genie

BMR Genie

Joined
Jun 16, 2016
Messages
21,637
received response of the appeal: a post of 30 questions with questions that have nothing to do with an online gaming account such as: are you married? name and surname of the wife? do you use illegal software and so on ..... is there a body that issues the license to these scammoni?
Can you please forward your complaint summary to this address, Alano - support@bookmakersreview.com. I will try to ask our dispute analyst regarding this matter.
 

1xBetsupport

1xBetsupport

Joined
Jan 23, 2019
Messages
67
Dear alano83,

Thank you for your feedback. We'll send an additional request to the Security Service. As soon as we receive new information on your question, we will surely back to you with the answer

Best regards,
The 1xBet Support
 

alano83

alano83

Joined
Nov 22, 2021
Messages
14
Caro alano83,

Grazie per il tuo feedback. Invieremo una richiesta aggiuntiva al Servizio di Sicurezza. Non appena riceveremo nuove informazioni sulla tua domanda, ti risponderemo sicuramente con la risposta

Distinti saluti,
Il supporto 1xBet


grazie vorrei capire perchè faccio una seconda chiamata dopo 5 giorni.....e perchè dopo aver risposto a tutte le domande fatte sia in videochiamata che per iscritto sul sito ora mi dici che devo compilare un questionario con le stesse domande e inviare per posta in ucraina
 

DontTailMe

DontTailMe

Joined
Oct 19, 2021
Messages
300
grazie vorrei capire perchè faccio una seconda chiamata dopo 5 giorni.....e perchè dopo aver risposto a tutte le domande fatte sia in videochiamata che per iscritto sul sito ora mi dici che devo compilare un questionario con le stesse domande e inviare per posta in ucraina
I think you forgot to re-translate back to English.
 

1xBetsupport

1xBetsupport

Joined
Jan 23, 2019
Messages
67
Dear alano83,

We've checked the information on your situation with the Security Service and received a response that at the moment you need to go through a video conference.

Please choose a convenient time for you and contact the Security Service via Skype.
We kindly ask you to follow these instructions.

If you will have additional questions, you can contact us in any convenient way. We'll be sure to help you

Best regards,
The 1xBet Support
 

rifaislam0000

rifaislam0000

Joined
Jul 27, 2023
Messages
1
Dear alano83,

Thank you for your feedback. We'll send an additional request to the Security Service. As soon as we receive new information on your question, we will surely back to you with the answer

Best regards,
The 1xBet Support
Sir, I told security department everything, I applied, they just said to login to pc. And when you log in to the PC, it says invalid username or password. They are neglecting my work. I am in a lot of trouble with this. I am a farmer. Harassing me a lot. Gaming id 434344355
 

1xBetsupport

1xBetsupport

Joined
Jan 23, 2019
Messages
67
Sir, I told security department everything, I applied, they just said to login to pc. And when you log in to the PC, it says invalid username or password. They are neglecting my work. I am in a lot of trouble with this. I am a farmer. Harassing me a lot. Gaming id 434344355
Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,
The 1xBet Team
 
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