getting raped at the car dealership service dept might as well live bet

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JDS

JDS

Joined
Dec 11, 2021
Messages
38,288
it's bad really gotta give up this gambling thing it has done nothing positive for me the last 20 years feel like i'm in groundhog day movie my life
Yeah I hear you, you seem to have enough money in reserve to afford these losses so you can just chalk it up as entertainment with a small possible chance of a return.
 

djefferis

djefferis

Joined
Jan 8, 2024
Messages
948
My 2 favorite things to see people bitch about are labor cost and maintenance.

Labor cost - they bitch because it’s $150 an hour - billed by “flat rate” times (flat rate is what the manufacturers/guidemaker allows for a service). If someone says it takes 1 hour - you make 1 hour labor - regardless of you spend 20 minutes or 3 hours doing it. Of course you get “it only takes 20 minutes” out of people - and that’s correct. But you gotta set up - so the job and then do a QC before delivery - that time counts too genius.

Then there’s the cost of tools and subscriptions you don’t factor. If anyone has ever bought stuff off the snap on guy - you know tools ain’t cheap. Worse - the subscription to data shops have to pay for - I’m not exaggerating when I say it can easily be $1500-2500 a month for a subscription for data. Fix 250 cars a month - that’s a busy month and it helps - but a small less busy shop that does 50 pays the same rate - suddenly you need to cover $30-50 a car just to have the info to work on them.

Oh and the certification/training - again $10k per year for a manufacturer isn’t uncommon. That gets you 2-3 techs training for a year. Again - works well until the tech goes and then quits 2 weeks later - then you gotta pay to send new guy to same training.

Maintenance- YouTube changing cabin and air filters and do it every 6 months - super easy - cheap and you will never be tricked into paying for what you don’t need. Brakes - use a good independent mechanic - oil change too. I don’t trust the drop outs assigned to express lane service - ever. Keep up on maintenance and the big problems are significantly reduced overall - better yet - buy 6 and 8 cylinders without turbos or extra “hybrid” crap and again - way less problems.
 

edawg

edawg

Joined
Nov 11, 2021
Messages
1,554
Don't ever get your services done at a dealership. When going to a dealership to buy or lease a car have all the information down on the price on the exact vehicle you want and when the salesman comes out look at your watch and tell them they have 30 minutes to make the sale.
 
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Tanko

Tanko

Joined
Oct 27, 2021
Messages
34,128
Don't ever get your services done at a dealership. When going to a dealership to buy or lease a car have all the information down on the price on the exact vehicle you want and when the salesman comes out look at your watch and tell them they have 30 minutes to make the sale.
THIS!

I have to admit though that I've done oil changes at dealers but, only when they have a special that makes it wash with the local shop. I like that they check for recalls and do a 100 point (or whatever) inspection. They almost always come back finding something else that needs fixed or should be done based on their experience. I tell them no thanks and call my local mechanic. He usually says, don't bother or, he'll check it the next time I bring it in.
 
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