Coral froze account pending withdrawal

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Shaneh1994

Shaneh1994

Joined
Nov 8, 2020
Messages
1
Hello my name is shane
About 5 day ago on Monday I set up an account with coral an online gambling app. I deposited that evening roughly 60 euro I lost 40 and on my final 20 euro I hit a perfect pai twice on blackjack and won 675 euro here's were the ordeal begins I decided to quit while I was ahead begun the process of withdrawing my money I then was asked for documents to verify my account. I sent off everything and continued using my account. I also withdrew the 675 to PayPal which siad pending. The following morning I tried logging in to my coral account and a banner appeared stating your account has been closed contact customer service I siad ffs its happening there going to steal this money

There phone service is down I rand GVC in gibrater they couldn't help there live chat is joke they just say the team is reviewing it. During a conversation I siad to the live chat person I badly needed the money.
2 days later I receive an email stating that the team have reviewed your account and siad that during a conversation with or live chat worker you made a comment that led us to believe we need to exclude you from your account. To which I was baffled if I had continued to deposit and lose money would have siad nothing but because I won your trying to fraudulently keep my money and not pay out
So now its been a week and I still can't access my account I still haven't received any money into my PayPal I'm so pissed
Has anyone had a similar experience and could anyone recommend anything
P. S I have a picture of my withdrawal with reference number and picture of my conversation with live chat and I've saved all my correspondence over email
 

antonino99

antonino99

Joined
Jul 27, 2021
Messages
1
Umm, I guess that's a thing to await when you are dealing with such companies. No offence to those companies, but almost every second website that is based on gambling or soccer prognoses is a complete scam. Do you know that in order to obtain a gaming merchant accounts you have to fulfil a lot of requirements, including the topic of your website? This is not that topic that would allow good companies installing their withdrawal soft on those websites, believe me! You can actually check out their website and see what a good company need in order to set a payment method!
 
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