Here's the timeline
March 6th: Joined and deposited $1k for a $750 welcome bonus
March 9th: Get an account message saying my account must be verified. Do the live selfie thing, it says it needs secondary review, 24-48 hours
March 11th: They email me saying the requested information is now verified, I request a payout
March 12: Get an email saying my account is disabled and they want pictures of my ID, selfies of me holding it and a utility bill, send everything
March 14th: Get an email saying your account is currently under review, no details will be provided until the investigation is complete, so don't ask
Emailed them multiple times since then and it's the same copy paste answer. Current balance was $11,204. I can provide screenshots if helpful
March 6th: Joined and deposited $1k for a $750 welcome bonus
March 9th: Get an account message saying my account must be verified. Do the live selfie thing, it says it needs secondary review, 24-48 hours
March 11th: They email me saying the requested information is now verified, I request a payout
March 12: Get an email saying my account is disabled and they want pictures of my ID, selfies of me holding it and a utility bill, send everything
March 14th: Get an email saying your account is currently under review, no details will be provided until the investigation is complete, so don't ask
Emailed them multiple times since then and it's the same copy paste answer. Current balance was $11,204. I can provide screenshots if helpful