ruiferreira
ruiferreira
New member
- Joined
- Dec 14, 2012
- Messages
- 4
I became a client of Betfair after receiving an email ofering 40¤ of
bonus. I signed up on the past 14-11-2012.
I wagered the amount to receive the bonus i sent an email asking for the
bonus. They asked for ID which i sent, then when i sent another email
asking the bonus they asked for address proof, which i sent. Then i send
another email asking for the bonus and they told me that my proof of address wasnt valid because it was issued more than weeks ago which it
didnt. I called the support and they told me that the portuguese support
is very slow so they advised me to send the document to another email for
the english support. I sent EXACTLY THE SAME document and it was accepted.
But i still dont have the bonus.It has passed almost a month and still no bonus nor answer from the
support. Everytime i sent an email they replied after 3-4 days. They didnt
accept the document that was valid and the other support accepted it. This
is clearly a scam for avoiding giving the bonus.
Unacceptable, this is a shame.
bonus. I signed up on the past 14-11-2012.
I wagered the amount to receive the bonus i sent an email asking for the
bonus. They asked for ID which i sent, then when i sent another email
asking the bonus they asked for address proof, which i sent. Then i send
another email asking for the bonus and they told me that my proof of address wasnt valid because it was issued more than weeks ago which it
didnt. I called the support and they told me that the portuguese support
is very slow so they advised me to send the document to another email for
the english support. I sent EXACTLY THE SAME document and it was accepted.
But i still dont have the bonus.It has passed almost a month and still no bonus nor answer from the
support. Everytime i sent an email they replied after 3-4 days. They didnt
accept the document that was valid and the other support accepted it. This
is clearly a scam for avoiding giving the bonus.
Unacceptable, this is a shame.