flyingillini
flyingillini
BMR Veteran
- Joined
- Jul 25, 2022
- Messages
- 10,695
I could not get through to anyone on live chat so I called them to inquire about a bonus , MLB 100 100% Cash bonus $1,000 max , 10x rollover. I was told by the customer service I am eligible for this bonus and if I wanted it he can apply. I was told about this bonus from a friend, it is not in my promotions, as a matter of fact when I go to promotions in my account, I immediately get logged out so I have no clue what is in my promotions. I wanted to deposit $1,000 right now for the bonus, I called them because live chat did not respond again. I spoke to the customer service to confirm it before I sent the BTC, they told me they can only give me 50% now. I am a loser at this book but not a big player there. I explained that nobody answers the live chat, or else I would have screen shot the conversation prior with the other CS agent. I explained I was clearly told that the agent said he was going to give me the MLB bonus, now they won't, beyond frustrating.