Heritage just limited me!?!

[Headsterx]

This is insane. Got a $50 free play yesterday. Did several bets and this morning wanted to finish the rollover but mt max is $2????

 

[btcfan]

What were you betting? Just World Cup? That shouldn't limit anyone. Did you have limits on other markets? I have had books in the past have a glitch on one market but they end up correcting it, unless it truly is the end of that account (ala Bovada and several others). $2 seems low for me there also. They limit but they usually would let your bet above go.

 

[Headsterx]

What were you betting? Just World Cup? That shouldn't limit anyone. Did you have limits on other markets? I have had books in the past have a glitch on one market but they end up correcting it, unless it truly is the end of that account (ala Bovada and several others). $2 seems low for me there also. They limit but they usually would let your bet above go.

I think it was glitch as I have $1k limit back in live wagering. I haven’t been betting there for 2-3 weeks until I got $50 free play. Won 2 plays, then after placing a new bet I was looking to place another bet when I saw the max. But it’s gone yesterday.

 

[btcfan]

Good deal. They sometimes have some strange things going on with their software. I like their menus but sometimes a tad glitchy.

 

[Headsterx]

Good deal. They sometimes have some strange things going on with their software. I like their menus but sometimes a tad glitchy.

I’m glad they now show your rollover progress. Much easier to track than on your own.

 

[Heritage Insider]

Dear Headsterx, thank you for playing with us. We do not have any customers limited to $2 wagers. If your available balance at the moment of your screenshot was $2, that's what the software is going to display as max wager. If that was not the case, please reach out to our Customer Service Department via phone call or chat so we can review your account and correct any possible incorrect limits assigned to your account.