While we won't be able to help very much in certain ways, we can help in regards to piece of mind and to let you know what you might be looking at and maybe a little bit of guidance.
First things first, what usually trips them disabling an account are the following;
- #1 biggest red flag (for them) is opening an account and then going from 0 to 5 Digits within a few weeks/month and then requested a withdrawal
- #2 biggest red flag is taking a bonus, blowing through the Rollover with EV & Soft Market bets and then requesting a withdrawal as soon as you hit the Rollover
- Of course a big no-no is if they suspect this is a 'P2' account, which can be detected if you are using an account that matches up with another account on the same device, network or geo-location
- If you Took a bonus and wagered more than 50% of your deposit on any single bet
If you did any of that, that is likely why it triggered their audit systems. If you have and this is genuinely your only account, you should still be ok, you just need to be patient and keep following up every few days. This process usually takes at least a few weeks with them to iron out.