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JDS Baccarat sessions @ BMR with documentation.

JDS

JDS

Joined
Dec 11, 2021
Messages
63,217
Look at what these assholes just said to me now below . My rollover is now 100X

I have chat logs telling me my rollover is 6X with my last deposit, but now it’s 100X.


“You’re currently part of the 25% Cash Bonus, now called the 25% Casino Cash Reload. To use this bonus, your Sportsbook, Lottery, and Racebook features will need to be closed. It comes with a 100x rollover on your deposit plus bonus, playable on any casino games, and withdrawals aren’t allowed until the rollover is complete. Minimum deposit is $50 and maximum is $2,000”
 

JDS

JDS

Joined
Dec 11, 2021
Messages
63,217
I had to call Betanything and get to the bottom of it myself. I spoke with my account manager Adrianne, had to explain the entire situation again. I also sent her screenshots of all my previous interactions with their customer service reps and the casino payout specialist, who kept giving me incorrect information.

We both reviewed everything and agreed that I have already met the rollover requirements. The issue was caused by technical difficulties on their end, they weren’t properly tracking all my activity on the account. Honestly, the whole thing has been ridiculous.
 

KVB

KVB

Joined
Apr 11, 2023
Messages
22,050
I had to call Betanything and get to the bottom of it myself. I spoke with my account manager Adrianne, had to explain the entire situation again. I also sent her screenshots of all my previous interactions with their customer service reps and the casino payout specialist, who kept giving me incorrect information.

We both reviewed everything and agreed that I have already met the rollover requirements. The issue was caused by technical difficulties on their end, they weren’t properly tracking all my activity on the account. Honestly, the whole thing has been ridiculous.

Looks like they took one last shot at you at some ridiculous new rollover and it you take it.

So they just "fixed it" for you.

You're may be right, about this starting with tracking, but I'm not sure the responses on their end rings technical glitch to me based on what I've read.
 
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JDS

JDS

Joined
Dec 11, 2021
Messages
63,217
Looks like they took one last shot at you at some ridiculous new rollover and it you take it.

So they just "fixed it" for you.

You're may be right, about this starting with tracking, but I'm not sure the responses on their end rings technical glitch to me based on what I've read.
It’s total bullshit. They tried to take a shot at me, but I’ve been gambling for over 20 years. I’m the wrong person to do that with. If I didn’t have my screenshots saved, and ready to litigate on my behalf, they would’ve totally fucked me in this spot.
 
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KVB

KVB

Joined
Apr 11, 2023
Messages
22,050
It’s total bullshit. They tried to take a shot at me, but I’ve been gambling for over 20 years. I’m the wrong person to do that with. If I didn’t have my screenshots saved, and ready to litigate on my behalf, they would’ve totally fucked me in this spot.

I agree.

You alone have been the poster child for taking screenshots of everything.

What should be said is that it includes rules, like payout rules on open parlays and rollover rules on deposts, etc. etc. and not just conversations.

Exposing the quick max payout rule change was likely a huge part of you getting that open parlay money.
 

Wagerallsports

Wagerallsports

Joined
Mar 6, 2018
Messages
83,971
Remember this experience I had recently ( starts somewhere last page)


 

KVB

KVB

Joined
Apr 11, 2023
Messages
22,050
Remember this experience I had recently ( starts somewhere last page)



I don't know for sure, but the part about the Heritage guy needing to deep to cause a fukk up like that may or may not be necessary.

Could be something he did that just messed with an update or something. Some loe level permission or something. I don't know.

Feels the explanation is sincere, but it is hard to see how the situation came about with a Heritage tech. I can see why you are asking the questions you are asking there.
 

Wagerallsports

Wagerallsports

Joined
Mar 6, 2018
Messages
83,971
I don't know for sure, but the part about the Heritage guy needing to deep to cause a fukk up like that may or may not be necessary.

Could be something he did that just messed with an update or something. Some loe level permission or something. I don't know.

Feels the explanation is sincere, but it is hard to see how the situation came about with a Heritage tech. I can see why you are asking the questions you are asking there.
They kept putting me off saying they were waiting to hear back from the '3rd party'

Which sounds interesting because if they are carrying their casino games run by the 3rd party, then who would & should really be in control of settings?

I had to do the same thing JDS did, go back & take screenshots of everything & send

The amount in question almost wasn't worth the headache

In the end, I finally sent a message explaining to them that 3rd party or not, they are ultimately responsible since they were hosting the games on their site

I think that finally clicked with someone there (we know common sense is usually lacking at these places) & they reimbursed me
 

JDS

JDS

Joined
Dec 11, 2021
Messages
63,217
Remember this experience I had recently ( starts somewhere last page)


Safe to say you’re not gonna be playing in their casino anymore, correct ?
 

KVB

KVB

Joined
Apr 11, 2023
Messages
22,050
Played in the casino with my winnings from the BMR March Madness contest.

View attachment 89970
Another good day of Baccarat cashing out not gonna get greedy.

View attachment 90022


Jerky in here like...

26AHzkh4UL0dGYkgM.webp
 
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