Heritage cancels my bet and then reverses the decision

[kashkenny120]

Logged into my account and see my Wolfsburg bet had been canceled. Once the game gets closer to final I see the bets were put back into account and funds taken from account. The bets had a large yellow C next to them


Has this ever happened to anyone else?

 

[btcfan]

So they freerolled you? Was it 3 way or -1/2 and lost on the draw and they put it back in after the result was in? Or maybe just misgraded early and opened it back up?

Never had that happen with them and I wouldn't expect that from them.

 

[jyumni]

Heritage is not the same as it used to be what shame..

 

[Heritage Insider]

Hi Kashkenny,

Please be assured that the scenario mentioned above was an isolated incident caused by a technical issue. Heritage does not alter grading standards or cancellations based on outcomes. Our long-standing reputation reflects our commitment to operating as a legitimate sportsbook that always treats customers fairly.

We highly recommend reaching out to our Customer Service team to explain your situation. They will be more than happy to assist you and provide appropriate compensation for any inconvenience this may have caused.