1xbet didn't recharge my money after i made the deposit

[mr.unlimited]

Hello everybody .. first of all I'm new here but I really want to share what they done with me , i made a deposit with 200 pounds on 15 November and i didn't receive the money in my account until this moment ,, i sent at least 20 mails and at least 10 calls to their customer service and the keep asking for screenshots to the transfer and they keep manipulating me until i got bored of them and I will deactivate my account .. but i just want to share my experience with them and let people know they are the worst site and the worst customer service in the world

 

[DontTailMe]

So you have your money now, correct? Did they give you any reasons for the delay in crediting your account?

 

[ChocMilk]

I stopped reading after "deposited with 200 pounds"...use crypto end of story.

 

[BobbyFK]

mr.unlimited

I’m sorry to read that happened to you please fill out the following form and someone from BMR will assist you further

Sportsbook Complaint

File a sportsbook complaint and seek assistance with payout related, customer service, bonus, or software related disputes with sports betting sites.

www.bookmakersreview.com

 

[mr.unlimited]

So you have your money now, correct? Did they give you any reasons for the delay in crediting your account?

No not yet .. they keep telling me that "
Dear customer,

Our Payment Department is working on the issue. You will receive a reply as soon as it is processed."
The Same silly message for over 17 days now

 

[1xBetsupport]

Hello everybody .. first of all I'm new here but I really want to share what they done with me , i made a deposit with 200 pounds on 15 November and i didn't receive the money in my account until this moment ,, i sent at least 20 mails and at least 10 calls to their customer service and the keep asking for screenshots to the transfer and they keep manipulating me until i got bored of them and I will deactivate my account .. but i just want to share my experience with them and let people know they are the worst site and the worst customer service in the world

Dear mr.unlimited,

Thank you for contacting us. To understand all the situation, please describe your situation in more details and provide your client ID, the exact date, time, amount of your transaction and the name of your payment system. We will check all the information and get back to you with an answer

All the best,
The 1xBet Support

 

[mr.unlimited]

Dear mr.unlimited,

Thank you for contacting us. To understand all the situation, please describe your situation in more details and provide your client ID, the exact date, time, amount of your transaction and the name of your payment system. We will check all the information and get back to you with an answer

All the best,
The 1xBet Support

Where should i send this information ?

 

[mr.unlimited]

..

 

[BobbyFK]

Where should i send this information ?

I would send them a PM. To do so click on their username and then hit start conversation

 

[1xBetsupport]

Where should i send this information ?

Dear mr.unlimited,

Thank you for contacting us at PM and providing additional information.
In order for us to send a corresponding request to the Security Service we also kindly ask you to clarify your client ID number.
Looking forward to your reply

All the best,
The 1xBet Support

 

[1xBetsupport]

Dear mr.unlimited,

In order for us to send a corresponding request to the Security Service on your situation we need more details. Please specify your client ID number. We'll check all the information and will be in contact with you shortly upon we have new details about your question

All the best,
The 1xBet Support