Yea this is a different situation from what you are describing. Bookmaker asked me to send several selfies via email, not through the cashier. I followed up several times on their live chat and confirmed they got the selfies. My money is not showing in my account either. Just a pending payout...
I requested a payout on December 5, 2022 from Bookmaker.eu. I still have not received my funds. Bookmaker refuses to update me on why I have not been paid out and just gives me the same generic answer if I contact them via live chat which is "your payout is under review." I have been very...