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I have called both standard support and VIP support. Both provided some extra details over the phone (enough to piece together the January 14th activity). While both originally insisted that I should expect a phone call and/or email from senior staff, this correspondence never came - I have...

Hi BMR team / Player Advocacy, I’m posting here because I haven’t been able to get a meaningful response through standard customer service channels, and I’m hoping for guidance and/or assistance escalating this properly. I’m a long-time BetOnline customer (since 2017; VIP; mostly NCAA football...