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is anyone able to confirm whether my interpretation of this rule is correct? like even if i deposited 3K, got a bonus of 1.25K or whatever, but because the withdrawal limits any bonus use to 2.5K, no matter what ill actually lose money? isnt this insane?

and how would this be ok? so if i made a deposit of $1K, which gives me a $1.25K bonus, meaning i have 2.25K total, i can at most only earn that extra $250 from this?? what the heck??

@castelofdreams1028 check this post out "The amount of winnings from the bonus that exceeds the maximum payout limit will be deducted from the Customer’s account balance; either automatically when the wagering requirements are met, or by our Billing department upon the payout request. Any...

yeah agree. and my point is, first of all i suck at betting and im not a pro. second, I'm questinoing bovada why they've confiscated my money, and in their argument they tell me bovada's a rec book? how is that relevant and how does that help their argument

In Bovada's argument back when I requested the payment, they even responded to me saying that they are a "recreational book" and that pros are allowed. Like the fact that i bet on a line with good odds made me a "pro"? If you've ever seen my betting track record i'm the farthest thing from a...

BMR has not helped so far and they haven't responded to me, does anyone have any experience with CEG?

Same, i have not had issues with bovada up this point (about 8 years) and they always paid out really quickly so i was really surprised this time. I read somewhere in another forum that they are starting to lose money and have been trying to find ways to make up their losses....wonder if this...

Ok given there has been no response for the sportsbook....i guess as people could have speculated it was bovada... i was in contact with their dispute resolution team and even tried calling and have gotten no response the past week..

yeah I agree...maybe I should just release their name. they call it their dispute resolution office and also their customer service department had a number i could call, except they never picked up.

Ok sorry. yeah almost two months ago. The point of saying that I bet on the opposite side at another book was just to say that this was a huge loss for me. Sorry. I went through the book's dispute hotline and they said if I post their name then any dispute process would be ended...not sure...

Yeah it is really ridiculous. I also bet on the game 3 hours before it started. And even after I bet on it, a couple hours after I kept monitoring the odds and they had not changed it either. At no point did they cancel it either before the game or thoruhgout the game. Then, two days later...

Oh I definitely don't think they know I bet on the other side, and I don't think it's the reason either. When I spoke to them, their dispute team simply said they had a line error of 17, instead of 15. Their claim was that 17 should be odds of -180 or -200 or whatever odds they said, not -110...

yeah agree, i've learned my lesson. but it just makes so little sense to me why a book would just simply cancel your bet, but I guess i've learned why... Especially if it is a smaller market.

Honestly for me, I only see two situations here: 1. This was truly a "line error" (according to Sportsbook X). However, does having a line of +17, compared to +15.5 truly constitute a line error? Is it even that big of a difference? (Note that there were other sportsbooks out there giving the...

yep also correct, two completely, completely unaffiliated books (e.g. not a lowvig vs. BOL, or justbet vs. bookmaker)

when i brought up the case in the sportsbook, i didnt even talk about sportsbook Y of course. my point of bringing up the fact that i bet on the other side was to simply say that BECAUSE sportsbook X cancelled all my +17 bets, i ended up just losing a TON of money on the -15 bet because...

yep, i bet on two separate books. book X bet on +17. my point of bringing up book Y is to just let you know that I lost a TON of money because i was going for a middle. it might totally be my fault too for trusting this idea. basically +17 was paying out at -105 if i recall correctly, and -15...

Thank you...pm'd.

Hey all. Been running into a significant issue with an un-regulated sportsbook (lets just call this Sportsbook X for now). Wondering if anyone can give me any advice on how to deal with this situation... On December 8th, I placed a bet on a football game, (Furman vs. Montana), taking the line at...

has there been any update? I still haven't received any notification at all. Thank you