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I referred a friend to BetUS and ended up dealing with their confusing casino bonus. (The sports betting side was straightforward.) The big mistake I made was not realizing there were actually two separate rollovers for the casino bonus. Only by fully understanding the fine print did I figure...

The crybabies here are mad they didn't $10 fp. website and layout work great. I don't know what you guys are on about. Sorry, you didn't get a hat?

Bad on Bookmaker here. This is a reasonable request in a world where these platforms are designed to suck every cent out of you. OP, I hope you get whatever help you need on this issue. Godspeed to you.

Did they switch ownership? My previous account is active there now.

Crypto only and stores value in mBTC. Good bonuses? At one point yes. They just released their new "bonus" structure. 7 percent of loses if you go completely broke with 10x roll.

Sounds.... like magical-Christmas-land in that first post. Just for starters: Nitro loves to cancel winning tickets; never seen a loser refunded. Many times here. Lots and lots of unwritten rules about bonuses, watch out.

Bovado: Less than 30 minutes to be approved and paid.

You're never getting paid. Don't play on books with those types of reviews. Sorry it happened to you.

Crypto is the way. Stop fucking around with banks.

Likely ruined their business by not understanding their client base and instead focused on improving dept. based KPIs My best guess is they fucked their budget up so bad that they couldn't afford capital investment to automate better odds management, so settled on staff with two browser tabs...

The first time, where their marketing person just copy and pasted the most recent news letter instead of actually helping.

Update: Nitro has not reached out beyond the first time to resolve this issue.

Curious to see the details if you're in a position to share!

Agreed. These jokers don't present more than "Well, the numbers were wrong so cancelled" THEY HAVE NEVER CANCELLED A LOSING BET. THEY CALL THEIR ADJUSTMENTS 'CLAW BACKS'

I got a private message from a Nitro rep. They did not address the theft of funds and instead copy and pasted some marketing B.S. about new features and player friendliness. Are they that out of touch?

Sorry, but no. Nitrobetting call your actions "CLAW BACK" in transaction log. You offered a line, I purchased it, and you came back 3 days later saying its a bad line. This isn't the first time your company has cheated the player base. Fix the theft and I'll sing a different tune.

Nitro chased me away after stealing ~$1200 for bets deemed incorrect or in error 3+ days later. The removed limits from the front end. Now they live traders that reject 90 percent of wagers and offer 20c line changes. Who's left at this joke of a book?

How much did they steal from you?