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Just cashed out today, have never had a problem there.

Had to contact support at both SBAG and BOL to get the $50 FP for betting all 3 weeks of preseasn

I'm not a morning person. If they'd sent it out the night before would have got up and taken advantage of it.

They gave me $500 for being at Diamond II when the program started. Haven't reached the next level yet. Not sure what you mean about the weekly/monthly, seems no matter what I bet I get $10.

Another call from "Jazz" today. I ignore all my 1-800 and 1-866 calls now just in case might be Jazz calling LOL.

Yes

Thanks Guys.

Received 100% freeplay up to $750 from BKR today in cashier

From what I understand it doesn't matter how you bet your ticket. They appear to be publishing their results with the numbers that come in regardless of whether an all occurred at the track, and therefore the results are a fraction of what they should pay. The amount you receive is then severely...

Bang on str. Could have been a lot more money involved. Not willing to take a chance and bet there in case it happens again. But if they are doing this for every race that goes to all, they are saving a lot of money.

Thanks for the input guys. From my discussions with them it doesn't seem to matter or not how many tickets I had. Their results on their website are listed as 5-7-9-12....End of story to them, paid $57.50 for .20C and I am entitled to half. A couple of times gave me a speech about BOl rules and...

Neither do I. Talked to several CS as well as a supervisor and always got the same answer. There was a winning ticket which you had and paid $57.25 for .20c. Was like talking to robots who had no desire to listen. Just weird, as I've played races there for 15 years, and been paid many times...

And to be posting the following results as if someone had the correct ticket is just too unbelievable. I would have shit the bed if i had multiple correct tickets here and didn't get paid for them all

Not sure what to do here, other than filing a complaint. If it was a large amount I probably would, but for $120 maybe not worth it. The thing is it appears to me that this is their new policy, all the results I've checked that paid all, they were all listed in their results as having a winner...

After a long conversation with account manager Dahlia, I was unable to get anywhere. She insists that the correct payout was 5-7-9-12, and that I was paid the correct amount. She said just because I had the correct numbers, it meant there was a winner. She offered me a $10 cash credit for the...

Checked some other race results to see how the results were posted. These screenshots show an egregious example of a 12-3-all -all payout where BOL results seems to show a winner. Sure hope they just didn't pay one ticket at $42.71 for this one.

Bit of a gong show there. Called again, Cs said Oh, your a vip, let me pass you to a VIP rep....They are not available. Said was already escalated to sports team the other day. Said paid correctly. I asked about asking a racebook person, said not available. Asked their policy on multiple tickets...

Your right Big Jay, would have got about $1500 from the main pool. Or if someone had hit at the track about $750 for a .10c ticket. I've learnt my lesson though no more BOL. Picking a superfecta 5-2,7-1,33-1,and 30-1 and losing $46.37 on the race don't think i will bet there again. Who would...

Also attached here is the screenshot of my bets. Sorry should have provided them all in the first post, but still trying to learn all the tools here at BKR review lol.

I don't think my problem here was that they didn't understand I had multiple tickets. I went into their results (screenshot attached) which showed the result as 5-7-9-12. Obviously this is the results given by their provider. Note that the results including WPS, etc are all the same as the...