Search results

Is @oligibbons your partner?

Jazzsports provided enough evidence to justify their position and this case has been closed as properly handled by by the bookmaker. Sorry that we could not get the result you wanted for this one Davieboy. BMR Dispute Resolution Service

We have both of your dispute forms and will do what we can. BNR Dispute Resolution Service

No, I just agree with Carolinakid that it would be better for the forum to move forward.

Good post.

I do think the more legitimate ones will move upward when bitcoin does but have a lot more percentage gains in them. And Ether, Cardano and Ripple are already at suitable buyin levels and bitcoin is not for me.

There is not enough upside in Bitcoin to bother buying it over 10k. And I believe not much is going to change for the next 6 months, so we have lots of time to buy in slowly and cheaply. Put part of your normal weekly savings into the top cap alts like Ether, Cardano, Ripple etc over the next...

All good questions. The game was online that way for 10+ months before they noticed. Which leads to the question just how obvious was this flaw really. I have DMed you with some extra info and advice.

Whatever CS say, senior management knows about the problem. We have spoken to the right person in there about this more than a few times. He has not explained why it can't be fixed properly over such a long period but says they are trying.

MyBookie claim that about 50 separate players exploited a setting flaw to win quite a few million dollars between you. Their regulator and a third party gaming software "expert" backed them up in cancelling all play from those players. Whilst I agree that Betsoft was not held to account for...

So does every person complaining. We will do our best to encourage for that to happen, but right now they are simply not speaking to us. Asking us to wait.

I have replied to you a little earlier today. It is good news that lead08 has been allowed to withdraw. It brings hope for others like you. BMR Dispute Resolution Service

We have multiple complaints on foot right now where Marathonbet is simply asking people to wait for verification for weeks. We have been trying to engage with both Marathonbet and their parent company to no avail thus far. They simply ask BMR to wait for a response the same as players are...

I am sorry you are dissatisfied Cactus but that was my best advice. Part of the role of dispute resolution is not taking on cases that do not have sufficient merit. And as their terms do state that they can deduct your $55 as processing fees if closing a multiple account, I cannot reasonably...

Thanks for that info lead08. I did not know that they have retreated from Facebook and Twitter support too. That is a bad sign. Still no meaningful answer better than we will get back to you from them to BMR either. BMR Dispute Resolution Service

Sadly we are yet to connect with Marathonbet about a number of current complaints but have made another attempt to reach out them today. BMR Dispute Resolution Service

The Marathonbet parent company Complaints Officer has not responded to our requests and follow up. We have tried regular customer service today and will inform all complainants via email on the result of that attempt. BMR Dispute Resolution Service

We have reached out to senior management about your account and the delay today. BMR Dispute Resolution Service

Don't worry about forwarding your form. I have it and have emailed you. We have reached out to Marathonbet about your account BMR Dispute Resolution Service

Yes we have spoken to them too many times about their website issues and how their customer support deal with complaints about it. Obviously urging changes. The BMR contact in there is apologetic and understanding but is unable to tell us when this will fixed. I suspect he hits the same brick...