Likely ruined their business by not understanding their client base and instead focused on improving dept. based KPIs
My best guess is they fucked their budget up so bad that they couldn't afford capital investment to automate better odds management, so settled on staff with two browser tabs...
Agreed.
These jokers don't present more than "Well, the numbers were wrong so cancelled"
THEY HAVE NEVER CANCELLED A LOSING BET.
THEY CALL THEIR ADJUSTMENTS 'CLAW BACKS'
I got a private message from a Nitro rep.
They did not address the theft of funds and instead copy and pasted some marketing B.S. about new features and player friendliness. Are they that out of touch?
Sorry, but no.
Nitrobetting call your actions "CLAW BACK" in transaction log.
You offered a line, I purchased it, and you came back 3 days later saying its a bad line.
This isn't the first time your company has cheated the player base.
Fix the theft and I'll sing a different tune.
Nitro chased me away after stealing ~$1200 for bets deemed incorrect or in error 3+ days later.
The removed limits from the front end. Now they live traders that reject 90 percent of wagers and offer 20c line changes.
Who's left at this joke of a book?