The sportsbook & casino, part of Sportingbet group, confiscates a bonus after the player met the wagering requirements.
“In this case the bonus has been deducted from your withdrawn amount as it appears that the money was wagered just enough to earn the bonus amount.”
“You must wager 4 x 1250.00 + the bonus $250 = $5250.00 This is the amount you were supposed to wager.”
Two different excuses were given to the player. We bear as unacceptable that a casino/sportsbook tempts players with offers which it does not intend to honour when it does not go its way.