SportWetten.de verification problems

TopDenis7

New member
Joined
Jul 14, 2021
Messages
1
Hi
I check little and find your site. I need help. Sportwetten.de wont that i send my Bank card,what i made,i also send PDF from my Bank,where are to see all datas which they need,i send also Bank card from both sides,and is normall that i cover date and CVV becouse of security reasons. And now they wont from me,that i make picture without covered security personal datas,if i wont to continue verification proces,what is for me total unacceptable. I have no attention to send picture with this personal security datas,so i think that they will not verificated my account.
How is possible that they make request for something like this in verification proces? What have my date of card and CVV with my Bank verification,where they will send money later...if i will see it ever? Are some rules online for verification? My lawyer say,that this is ilegal behavior from this company,that no one have rights for full pictures of Bank cards for some verification of account.
Can you help me here please,what now?
 

quincunx

New member
Joined
Nov 20, 2012
Messages
678
You could try the complaint form at the top of the forum page. Although if you haven't sent them money yet you could simply refuse their terms.
 

BMR_Brad

New member
Joined
Jun 4, 2016
Messages
1,367
Hi
I check little and find your site. I need help. Sportwetten.de wont that i send my Bank card,what i made,i also send PDF from my Bank,where are to see all datas which they need,i send also Bank card from both sides,and is normall that i cover date and CVV becouse of security reasons. And now they wont from me,that i make picture without covered security personal datas,if i wont to continue verification proces,what is for me total unacceptable. I have no attention to send picture with this personal security datas,so i think that they will not verificated my account.
How is possible that they make request for something like this in verification proces? What have my date of card and CVV with my Bank verification,where they will send money later...if i will see it ever? Are some rules online for verification? My lawyer say,that this is ilegal behavior from this company,that no one have rights for full pictures of Bank cards for some verification of account.
Can you help me here please,what now?

They have to see the dates to know it is a currently valid card and the same one used there.

But they have no reason to want the CVV uncovered and I am fairly sure if you send the image with the rest of the card shown apart from the CVV they will accept it.

I would try that.
 
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